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Q4 2023

Q4 2023

Choose an option below to see the important release information, especially for you!

market user

sell serve user admin

sell serve dev


Sugar Market

 

Quarterly Spotlight

Conditional Form Fields

Preference Management 

Guarded Watch

SugarClub Release Updates Release Notes
  •  Sugar Market 23.14 is Now Live! 
  •  Sugar Market 23.13 is Now Live! 
  •  Sugar Market 23.12 is Now Live! 
  •  New Sugar Market Release 23.11 with new features and updates 
  •  Sugar Market Release Notes
  •  SugarPredict Release Notes
Sugar Market Guides Blog Posts & Updates
  •   Sugar Market User Guide
  •   SugarPredict for Market User Guide
  •   Sugar Market Integration Guide
  •   Supported Platforms
  •   REST API Documentation
  •  SugarCRM Platform Capabilities Comparison Chart - April 2025  
  •  The Scoop Q4 2023: Personalized Customer Experiences  
  •  Don't miss out on this must-read blog post!- Boosting B2B Email Marketing Deliverability 
Hints & Tricks Videos Help Articles & Training
  •  Market Hints and Tricks: Let's learn how to create and synch dynamic distribution lists 
  •  Sugar Market Hints and Tricks: Unleashing the Power of Dynamic Email 
  •  Updates coming soon! Turn page notifications on for this page (Q4 2023) to be notified 

Sugar Sell & Serve

Users & Administrators

 

Quarterly Spotlight

Significant Improvements to Timeline

SharePoint/CloudDrive Integration

New Data Tables on Report Dashlet in Mobile App

SugarClub Release Updates Release Notes
  •  Sugar Sell Q4 2023 is Live 
  •  Sugar Serve Q4 2023 is Live 
  •  Sugar Sell Release Notes Q4 2023
  •  Sugar Serve Release Notes Q4 2023
  •  SugarCloud Insights Release Notes
  •  SugarIdentity Release Notes
  •  SugarPredict Release Notes
  •  Sugar Hint Release Notes
Sugar Sell Guides Sugar Serve Guides
  •  Sugar Sell Application Guide
  •  SugarPredict for Sell User Guide
  •  Portal Deployment User Guide
  •  Portal User Guide  
  •  Sugar Sell Administration Guide
  •  SugarCloud Insights Guide
  •  SugarIdentity Guide
  •  Supported Platforms
  •  Sugar Serve Application Guide
  •  SugarPredict for Serve User Guide
  •  Portal Deployment User Guide
  •  Portal User Guide
  •  Sugar Serve Administration Guide
  •  SugarCloud Insights Guide
  •  SugarIdentity Guide
  •  Supported Platforms
Events Help Articles & Training
  •  ICYMI: 'Saving Time with SugarCRM Action Buttons: Do more with fewer clicks!' is now available On-demand 
  •  ICYMI: 'Deep Dive into Sugar Connect and Hint' Webinar is now available On-Demand 
  •  What's new in Sugar's 13.2 Release - 25 October 2023
  •  How to Use Smart Guides to Streamline Business Processes 
  •  Take Advantage of Sugar’s New Feature: Dashboard Filtering 
  •  What's New with the Timeline Dashlet in version 13.2 (Q4 2023) Release?  
  •  What to Expect When Upgrading to 13.2 (Q4 2023) 
  •  Automatically Associating Emails With Cases
  •  Automatically Creating Cases From Inbound Emails
  •  Integrating With Google for Admins
  •  Integrating With Google for End Users
  •  Integrating With Microsoft for Admins
  •  Integrating With Microsoft for End Users
  •  Integrating With Docusign for Admins
  •  Integrating With Docusign for End Users
  •  Health Check Error: Use of Deprecated Zend Framework Component 
  •  Health Check Error: Use of Removed Zend Framework Component 
Blog Posts & Updates

Connect, Mobile App, & More

  •  “Hidden” Features Series: Unearthing Hidden Efficiency with SugarCRM's Tile View Feature 
  •  “Hidden” Features Series: Unleash the Power of Contextual Report Dashlets in SugarCRM! 
  •  13.2 Sell & Serve Release: Major Updates to Our Timeline Feature! 
  •  Enhanced Forecasting Out-of-the-Box Visualizations: a Comprehensive Guide 
  •  Standard vs. Enhanced Forecasting in Sugar Sell & Sugar Enterprise 
  •  “Hidden” Features Series: Enhanced Forecasting Use Cases for Sales Reps, Sales Managers, and Executives 
  •  SugarCRM Platform Capabilities Comparison Chart - April 2025  
  •   The Scoop Q4 2023: Personalized Customer Experiences 
  •  Notice: SugarCRM is updating to PHP 8.2 
  •  PHP 8.2 Upgrade FAQ 
  •  Sugar Connect 39.0 is Live 
  •  Sugar Connect 38.3 is Live 
  •  Sugar Connect 38.2 is Live 
  •  Sugar Connect 38.1 is Live 
  •  Sugar Connect 38.0 is Live 

  •  Mobile App Version 62.1 is Live 
  •  Mobile App Version 62.0 is Live 
  •  Mobile App Version 61.0 is Live 
  •  Mobile App Version 60.0 is Live 

  •  Sugar Discover - Updated 9 October 2023  
  •  Sugar Discover - Updated 5 September 2023 
  •  Sugar Discover - Updated 31 July 2023 

  •  Version 3.0.0 of the Excel Plug-in Released 
  •  Outlook & Word Plug-ins Will Reach End of Support June 2024 

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Sugar Sell & Serve

Developers

Blog Posts & Updates Developer Guides
  •  ICYMI Q4 '23 Release Webinar Recap 
  •  PHP 8.2 & Outfitters Add-On Certification - Sept '23 Office Hours Recap 
  •  Becoming a Solution Architect - August '23 Office Hours Recap 
  •  Prepare for SugarCloud PHP 8.2 Upgrade 
  •   Developer Guide 13.2
  •   Schema 13.2.0
  •  Sugar 13.2 (Q4 2023) Customization Guide 
Event Recaps Mobile Development
  •  PHP 8.2 Redux - Slides 
  •  PHP 8.2 Redux - Recording 
  •  Sugar Q4 2023 Developer Webinar - Recording 
  •  Sugar Q4 2023 Developer Webinar - Slides 
  •  PHP 8.2 & Outfitters Add-On Certification - Sept '23 Office Hours - Recording 
  •  PHP 8.2 & Outfitters Add-On Certification - Sept '23 Office Hours - Slides 
  •  Becoming a Solution Architect - August '23 Office Hours - Recording 
  •  Becoming a Solution Architect - August '23 Office Hours - Slides 
  •  June '23 Office Hours Recap - PHP 8.2 Upgrade & Rector Demo 
    •  Focused on the PHP 8.2 upgrade in SugarCloud and the steps to take for code compatibility.
  •  Mobile SDK 62.1 is Now Available 
  •  Mobile SDK 62.0 is Now Available 
  •  HTTP connection no longer available in the SugarCRM mobile app 
  •  Mobile SDK 61.0 is Now Available 
  •  Mobile SDK 60.0 is Now Available 

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