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October 2024

October 2024

Choose an option below to see the important release information, especially for you!

market user

  • Support for Single Sign-On: Integration with SugarIdentity for centralized authentication, enabling SSO solutions for Sugar Market.

Please review the Market section below for additional details about recent Sugar Market updates and enhancements. 

sell serve user admin

sell serve dev

Sell & Serve:

  • Improved UI with a revamped design that increases visual appeal, makes navigation more fun, and improves accessibility.
  • Sorting columns within "Drilling Through Report Charts" is now possible.
  • Enhanced GAI-driven summarization for Case and Opportunity data, including sentiment analysis and multi-language support.

Other Enhancements:

  • Cloud Platform: Additional license information now available in SugarCloud Insights.
  • Sugar Connect (Mail & Calendar Integration): Meeting Scheduler integration with Microsoft Teams, automating link generation for meetings.
  • Enhanced Forecasting (available in Sell Premier): Improved Waterfall Visualization introduced for customizable and flexible reporting.
  • SugarCRM Mobile App: Bug fixes and performance improvements for a smoother user experience.

Please review the Sell & Serve section below for additional details about recent Sugar Sell & Sugar Serve updates and enhancements.


Sugar Market

Quarterly Spotlight

Support for Single Sign-On: Integration with SugarIdentity for centralized authentication, enabling SSO solutions for Sugar Market.

SugarClub Release Updates Release Notes
  •  Sugar Market 24.14 has been released!  
  •  Sugar Market 24.13 has been released!   
  •  Sugar Market 24.12 has been released! 
  •  Sugar Market 24.11 has been released!  
  •  Sugar Market 24.10 is Now Live!  
  •  Sugar Market Release Notes
  •  SugarPredict Release Notes
Sugar Market Guides Blog Posts & Updates
  •   Sugar Market User Guide
  •   SugarPredict for Market User Guide
  •   Sugar Market Integration Guide
  •   Supported Platforms
  •   REST API Documentation
  •  New Sugar Market Connector bundle for SugarCRM 14.2 
  •  GoToWebinar Connection Changes  
Training Sessions Help Articles
  •  Join us for Sugar Market Academy! 
  •  Sugar Market Academy Recordings in SugarU
  •   Sugar Market Academy  
    6 November 2024 10:00 AM to 11:00 AM Eastern Time (US & Canada)
  •   Sugar Market Academy  
    4 December 2024 10:00 AM to 11:00 AM Eastern Time (US & Canada)

Subscribe to SugarClub Events to be notified of upcoming events and review All SugarCRM Events to see the SugarU Live Training calendar, Developer Events, and more!

  • Capturing Recipient Preferences From Your Preference Lists  

Join Sugar Documentation & Resources for more upcoming useful updates!

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Sugar Sell & Serve

Users & Administrators

Quarterly Spotlight

Sell & Serve

Improved UI with a revamped design that increases visual appeal, makes navigation more fun, and improves accessibility.

Sorting columns within "Drilling Through Report Charts" is now possible.

Enhanced GAI-driven summarization for Case and Opportunity data, including sentiment analysis and multi-language support.

Other Enhancements

Cloud Platform: Additional license information now available in SugarCloud Insights.

Sugar Connect (Mail & Calendar Integration): Meeting Scheduler integration with Microsoft Teams, automating link generation for meetings.

Enhanced Forecasting (available in Sell Premier): Improved Waterfall Visualization introduced for customizable and flexible reporting.

SugarCRM Mobile App: Bug fixes and performance improvements for a smoother user experience.

Improved UI
Improved UI - Navigation Improved UI - Global Search

Sorting in Drill Through Report Charts Waterfall Report Dashlet

SugarClub Release Updates Release Notes
  •  Sugar Sell Q4 2024 is Live  
  •  Sugar Serve Q4 2024 is Live  
  •  Sugar Sell Release Notes Q4 2024
  •  Sugar Serve Release Notes Q4 2024
  •  SugarCloud Insights Release Notes
  •  SugarIdentity Release Notes
  •  SugarPredict Release Notes
  •  Sugar Hint Release Notes
Sugar Sell Guides Sugar Serve Guides
  •  Sugar Sell Application Guide
  •  SugarPredict for Sell User Guide
  •  Portal Deployment User Guide
  •  Portal User Guide   
  •  Sugar Sell Administration Guide
  •  SugarCloud Insights Guide
  •  SugarIdentity Guide
  •  Supported Platforms
  •  Sugar Serve Application Guide
  •  SugarPredict for Serve User Guide
  •  Portal Deployment User Guide
  •  Portal User Guide
  •  Sugar Serve Administration Guide
  •  SugarCloud Insights Guide
  •  SugarIdentity Guide
  •  Supported Platforms
Events Help Articles & Training

  •  Autumn Special Offer: Save 20% on All SugarU Live Classes!  
  •  Registration Now Open for the CRM Adoption Roadshow  

Subscribe to SugarClub Events to be notified of upcoming events and review All SugarCRM Events to see the SugarU Live Training calendar, Developer Events, and more!

  • What to Expect When Upgrading to 14.2 (Q4 2024)  
  • Migrating From SugarCloud to On-Site
  • Configuring Your Navigation Bar  
  • Sample Doc Merge Templates  
  •  Upgrade Your Learning Experience with New SugarU Course Bundles and a Special Offer 
  •  Introducing Our New Course: Intermediate SugarBPM 
  •  Introducing Our New Course: CRM for Beginners 
  •  Unlocking SugarU: Essential Resources for Sugar Administrators 
  •  Introducing Our New Course: Mastering Role-Based Dashboards in SugarCRM 
  •  ICYMI: 'Getting to Know SugarBPM' webinar is now available On-demand    

More articles are coming soon! Turn page notifications on for this page, October 2024, to be notified of updates regarding this release.

Join Sugar Documentation & Resources for more upcoming useful updates!

Blog Posts & Updates

AI, Connect, Mobile App, & More

  •  The Scoop Q4 2024: Fresh Coat of Paint  
  •  “Hidden” Features Series: Making Round Robin Activities & Assignments in SugarBPM a Breeze 
  •   See all installments in the "Hidden Features" Series
  •  Introducing the Intelligence Add-on: Your Artificial Intelligence/Machine Learning Solution  
  •  Intelligence Add-on customers FAQ (Frequently Asked Questions)  
  •  SugarPredict 4.2.0 is Now Live!  

Follow the new  AI Updates to stay up-to-date on all new AI functionality 


  •  Sugar Connect 48.0 is Live  
    •  Sugar Connect 48.1 is Live  
    •  Sugar Connect 48.2 is Live  
  •  Sugar Connect 47.0 is Live 
    •  Sugar Connect 47.1 is Live  

  •  Mobile App Version 75.0 is Live  
  •  Mobile App Version 74.0 is Live  
  •  Mobile App Version 73.0 is Live  

  •  Sugar Discover - Updated 30 September 2024  
  •  Sugar Discover - Updated 19 August 2024  

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Sugar Sell & Serve

Developers

Blog Posts & Updates Developer Guides
  •  Refactoring Outdated Code - Office Hours - Recap 
  •  Learn about SecureSmarty introduced in Sugar 14.1  
  •   Developer Guide 14.2
  •   Schema 14.2.0
  •  Sugar 14.2 (Q4 2024) Customization Guide  
  •  Modern UI Technical Guide  
Event Recaps Mobile Development

Subscribe to  Developer Events to be notified of upcoming events and review All SugarCRM Events to also see the SugarClub Events, SugarU Live Training calendar, and more!

  •  October '24 - Office Hours - Open Round Table - Recording  
  •  October '24 - Office Hours - Open Round Table - Slides  
  •  Sugar Q4 2024 Developer Webinar - Recording  
  •  Sugar Q4 2024 Developer Webinar - Slides  
  •  September '24 - Office Hours - Refactoring Outdated Custom Code  
  •  September '24 - Office Hours - Refactoring Outdated Code  
  •  August '24 - Office Hours - UI Extension Framework Round Table (Recording)  
  •  August '24 - Office Hours - UI Extension Framework Round Table (Slides)  
  •  Mobile SDK 75.0 is Now Available  
  •  Mobile SDK 74.0 is Now Available  

^ Return to top

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