We’re calling all self-proclaimed Sugar experts like you to submit ideas for sessions for our first-ever virtual user conference, ClubZone, coming this September. Whether you’re in marketing, sales, service, IT, development—the stag...
I’m pleased to share exciting news from our industry analyst community with you. SugarCRM has been recognized in two new publications; one is a report (based on customer feedback) and one is an award.
Sugar has been awarded the 2021 Custo...
Today, Sugar announces the expansion of its powerful artificial intelligence capabilities in SugarPredict with the addition of sentiment analysis, which is now also available in SugarLive. With the latest release from Su...
We’re thrilled to announce ClubZone, coming this September for three special days to unite our worldwide community of users to empower them in their day-to-day use of the Sugar platform. The event is completely virtual, free and unlike anything...
I first posted this a few years back to LinkedIn. I hope you find this helpful as you start your Sugar journey. Enjoy! --Clint
Few projects can have as big of an impact on your company as a successful Customer Relationship Managemen...
Summer's in full swing, and so are our webinars! Here's what we're planning for July:
The Rule of Three: Marketing, Sales & Service Success
Let how to let the platform do the work for marketing, sales, and service. Join Morgan Sadowski, Seni...
Each of us could use a little something extra special to brighten our day. It’s no secret that here at Sugar, we value our customers' authentic feedback on our product and services. We’re so excited to partner with G2 and Gartner Peer...
It’s been a monumental few weeks at SugarCRM. Now that we can take a breath, we can take a look at the amazing awards, announcements, and launches that have taken place in the Sugar realm.
Notable Awards
SugarCRM Wins 2021 CRM Excellence...
Hi everyone,
We're so excited to announce that the GROW Adoption Framework is now live in SugarClub. You can find here or by clicking the Adoption link at the top of the page. Adoption is one of the top things we get asked about here at Sugar, so...
#RavingFans is now live on SugarClub!
#RavingFans is our way to celebrate YOU, your contributions to SugarClub, and your participation in Sugar programs. Starting today, we are introducing new ways to show the world you&...
We have some exciting updates coming soon to recognize your participation in SugarClub as well as other SugarCRM programs, events, and achievements. Now it’s easier than ever to show the world you’re a #RAVINGFAN of Sugar!
Starting ...
One of the topics we get asked about most often is adoption. We're excited to announce that later this week we'll be launching a brand new group in SugarClub dedicated solely to this purpose. We've created a framework to help you ass...
Hi everyone!
We are so excited to announce that registration for our third annual SugarConnected event series is open! We’re hosting three regional events virtually this May and June, and it’s completely free to join us.
We’ve got s...
From reducing customer churn to aligning your sales and marketing teams, April at SugarCRM was a month of diverse webinar topics! If you didn't get to attend them, fear not—you can always watch them on-demand. So, without further ado, here ...
Here at Sugar we're always working hard to ensure you love doing business with us. To aid in that journey, we'd like to collect some feedback! We ask for just a few moments of your time to take our poll here. We appreciate our partnershi...
Hi everyone,
Six months ago, I joined Sugar as the Senior Director of Global Analyst Relations—what a whirlwind it has been. In that time, I've hosted our first Analyst Relations Summit (virtually, of course,) discussed Sugar's momentum in the ...
When sales and marketing teams work well together, your business prospers and grows. Unfortunately, sales reps and marketers are often at odds, leading to miscommunication, missing data, and lost opportunities.
We would like to show you how to seamle...
Many of our customers are keen to investigate moving their Sugar software over to the SugarCloud but are worried about security, reliability, and cost. Cloud computing continues to be plagued by ...
In SugarCRM’s 2021 CRM and Sales Impact Report, over half (57%) of sales leaders said they were having trouble predicting when customers would churn.
We would like to help you to reduce your customer churn rate and maximize customer ...
Dear Customers,
We’ve recently implemented changes to streamline and improve your renewal process.
Sugar has introduced an automated renewal mechanism, which enables you to more easily enjoy continued uninterrupted use of Sugar. This process be...
Did you see the news? Sugar has launched a new CRM and Sales Impact Report, which surveyed 1,000 sales professionals in the US, UK, Germany, and Australia from companies using a range of traditional CRM systems.
The research confirms most businesses...
Today marks the launch of a game-changer for all sales teams. SugarPredict is the first data-fueled AI for CRM that gives you unprecedented levels of prediction accuracy without the time, cost, and technical expertise typically required to take advan...
Nothing matters more than what our customers think. So that’s why these two new customer-driven rankings have us really excited. Don’t leave! I promise it’s exciting stuff. You may have read the news or heard the buzz already, but w...
