Sugar News

We've recently made changes to how product Issues appear in the Support Portal. Why the change? We're evolving the way we share product Issue information to make it clearer, more consistent, and ultimately more useful to you. The previous ver...

Dear Customers, At SugarCRM, your feedback is essential to helping us improve your experience and support your business growth. Starting this month, we'll be reaching out to customers with a short survey to understand your favorite aspects of Sug...

We're excited to introduce the SugarCRM Ambassadorship Program, a new way for customers like you to become a recognized leader in your industry, share your success, shape our community, and get recognized for your expertise. The program is d...

Hello SugarClub!  I’m Ophir Sweiry, and I recently joined SugarCRM as Vice President of Product Strategy. Previously, I led Product Design at Gainsight. My passion is building AI-native, precision-selling tools that help sellers spend less...

This summer, we kicked off our Customer Roadshow with two hands-on workshops in New York and Solihull with the goal of creating a space for open conversations and real-world stories from teams evolving their CRM strategies. These half-day sessio...

Boost CRM productivity with SugarCRM’s new AI-powered Intelligence Add-on for Enterprise customers—featuring sentiment analysis and smart summaries.

We're making important updates to how we communicate system status and service disruptions—and we want to ensure you're informed ahead of time. Today’s setup involves multiple systems, which can occasionally result in duplicate no...

We recently hosted a live webinar to discuss the highlights of SugarCRM’s latest enhancements. We focused on three core themes: human-centered AI and actionable insights, smarter selling and retention, and global collaboration. Watch the video ...

At SugarCRM, we're on a mission to help you unlock your sales potential. But that mission is about more than just sales–it's about empowering every team across your organization to drive better business outcomes with clarity, confidence, and co...

We've made new updates across Sugar Sell, Serve, Market and sales-i. From smarter tools to global improvements, it's all designed to save you time and help your team work smoothly.   Want to help your team get the most out of these new features?...