Sugar News

Today marks the launch of a game-changer for all sales teams. SugarPredict is the first data-fueled AI for CRM that gives you unprecedented levels of prediction accuracy without the time, cost, and technical expertise typically required to take advan...

Nothing matters more than what our customers think. So that’s why these two new customer-driven rankings have us really excited. Don’t leave! I promise it’s exciting stuff. You may have read the news or heard the buzz already, but w...

You've got questions, we've got answers! Whether it's best practices, platform how-to's, something about Sugar that's generally been on your mind, or you just want to say hi, we're here to chat! Join the SugarClub team for our new SugarClub Clubhouse...

We are pleased to share that SugarCRM acquired W-Systems, our largest global Sugar Elite partner, on November 2, 2020. By welcoming W-Systems to the Sugar family, Sugar is taking yet another step in ensuring that customers like you are set up to crea...

On July 16th, 2020 the European Court of Justice ("CJEU") invalidated the EU-US Privacy Shield. Please refer to the attached document for further information. As a consequence, Sugar has updated its data processing agreement which can be f...

I’m very excited to share that today, Sugar announced the acquisition of Node Inc., a San Francisco-based artificial intelligence (AI) platform company that combines CRM data with data enrichment from vast external data sources to deliver power...

Welcome to the SugarClub! We couldn’t be more excited to have you here. As we launch the site, we wanted to give you all a look back at how we got here and share our goals for the future.  The process that led to this launch started way ba...

Sugar Integrate SolutionSugar Integrate is a brand new integration platform as a service (iPaaS), that is purpose-built for Sugar developers so that they can deliver on CX integration needs faster and accelerate business benefits. Sugar Integrate wi...

In 2004, Clint Oram and the other Sugar founders embarked on a profound mission that changed the CRM landscape forever. Sixteen years later, Sugar has grown into a truly global company with 7 offices worldwide and customers spanning 6 continents, 26...

Today we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer...

Sugar Serve, SugarCRM's new customer service automation offering, puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience. Sugar Serve is designed t...

Powerful Combination Expands Sugar Platform to Relentlessly Drive Relevant Customer Experiences that Create Customers for LifeSugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, announced today it has a...

SugarCRM Inc.®, the company that helps organizations build better business relationships, today announced that it has acquired the Collabspot email integration products from Collabspot Pte Ltd. These tools provide improved integration with email...

The #1 CRM provider announced its 2019 global Elite Partners and recognized seven partners at its recent Sales Kick-off event.SugarCRM Inc., the company that helps global organizations build better business relationships, has recognized seven of its...

SugarCRM Inc.®, the company that helps organizations build better business relationships, today announced that it has appointed Craig Charlton as chief executive officer effective immediately. Charlton succeeds Larry Augustin, SugarCRM’s f...

It was four years ago that I announced in my SugarCRM in the Next 10 Years post how SugarCRM would not be releasing new versions of the Sugar Community Edition CRM product, making Sugar 6.5 the last version of Sugar CE.  In mid 2017, ...

We have some exciting news to share about SugarCRM moving to an improved release process for Sugar, our core Relationship Management product: Sugar On-Demand Our next Sugar On-Demand release, “Fall ‘17” is scheduled to go live on Oc...