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  • Save the Date for the Q3 2023 Product Release

    AJ Traver
    AJ Traver
    We are thrilled to announce another upcoming release that we're sure you will love. Mark your calendars for the Q3 2023 release, set to launch in July. Make sure to bookmark the Release Central space in SugarClub. This is where the magi...
    • 2 Jun 2023
  • Your Front Row Seat at Connected Awaits: Register Today!

    AJ Traver
    AJ Traver
    We're thrilled to announce that registration is now open for the Connected 2023 Conference! At Sugar, we are committed to putting our customers at the heart of everything we do. We listened to your feedback and worked hard to enhance the conferen...
    • 31 May 2023
  • Have Your Voice Heard! The 2023 State of CRM Report Survey Now Open

    Emily Jahn
    Emily Jahn
    While CRM systems may be commonplace amongst most modern organizations, how professionals use CRM today versus how they used it five years ago has drastically changed. That’s why SugarCRM is gathering data and launching a new research report, T...
    • 17 May 2023
  • Sharing Some Spectacular Sugar Standings (Nucleus Research and G2 Reports)

    Victoria Tsai
    Victoria Tsai
    We just have to share the good news! In recent weeks, SugarCRM has been named a Leader for the 27th consecutive quarter in the G2 Mid-Market Grid for CRM Software Report AND a Leader for our the 3rd consecutive year in the Nucleus Research'...
    • 2 May 2023
  • ANNOUNCEMENT: Exciting New Offerings for SugarCloud & On-Prem Customers!

    Katie Moss
    Katie Moss
    Sugar is dedicated to making our pricing simple and transparent for our customers while also offering the best mix of features and solutions at a great value. That’s why today, we’re excited to announce some changes to our solution portfo...
    • 1 May 2023
  • Convince Your Boss (Why You Should Attend Sugar's In-Person Conference)

    AJ Traver
    AJ Traver
    We're bringing customers together in Austin, Cologne, and London in 2023! Everyone is welcome, from individual contributors to C-level leaders. Admission is free to the conferences, but you may still need to justify the travel cost to attend a confer...
    • 26 Apr 2023
  • In-Person Conference Locations and Dates Revealed!

    AJ Traver
    AJ Traver
    Drum roll please! Today, we're excited to reveal the locations and dates for SugarCRM’s in-person events! Let’s not draw a good thing out. See what’s on the schedule (and add it to yours!)  We’re Coming to You  The ...
    • 26 Apr 2023
  • New Webinar in June - Ditch the Spreadsheets with sales-i and SugarCRM

    Paul Scondac
    Paul Scondac
    Most manufacturing, distribution, and wholesale businesses have plenty of sales data. The challenge is to enable sellers to quickly interpret the data to help close more deals. We would like to show you a better way to unlock hidden opportunities wit...
    • 25 Apr 2023
  • The Scoop Q2 2023 - New Ways to Work Smarter

    Paul Scondac
    Paul Scondac
    Since our last Scoop update, we’ve been preparing major changes and additions to the Sugar platform. We’re very excited to show you what’s in store in our Q2 2023 release for Market, Sell, and Enterprise. Run Events and Campaigns in...
    • 11 Apr 2023
  • New Webinar in May - How Sofia University Delivers Human Experiences with CRM + Marketing Automation

    Paul Scondac
    Paul Scondac
    Sofia University is Northern California’s leader in transformative education and are changemakers when it comes to transpersonal development that connects education and the full range of the human experience seamlessly. The university offers gr...
    • 11 Apr 2023
  • Save The Date for the Q2 2023 Product Release

    Club Concierge
    Club Concierge
    We are delighted to announce the upcoming April product release for Q2 2023. We encourage you to bookmark the Release Central space in SugarClub, which you can visit throughout the quarter (starting April 17) for essential upgrade resources. We recom...
    • 15 Mar 2023
  • In-Person Customer Events Are Back...And Better Than Before!

    AJ Traver
    AJ Traver
    You read that right! In-person customer events are back, and we have plans to make them better than before. While we have yet to lock down all the details, we're happy to share that we're hosting in-person events in September 2023. So let your team k...
    • 14 Mar 2023
  • Last Chance: Enterprise-Only Release Preview Webinar (and Other Upgrade Resources)

    AJ Traver
    AJ Traver
    Calling all on-premises customers—the 13.0 product release for Sugar Enterprise on-premises will be here on April 17. We're hosting an on-premises Enterprise-only release preview webinar this Thursday, March 16. If you haven't yet, registe...
    • 13 Mar 2023
  • Do you have questions about Sugar Market's new UI?

    Veronica Quinones
    Veronica Quinones
    We are here for Q&A! Join us today, Jan 25th, 2023 at 11a EST Invite Link https://sugarcrm.zoom.us/j/91798835060?pwd=OWwwZDEzZEZrSkhoSWJ4Nk1LR3B3dz09 We can't wait to hear all about your experience with using Market's new left-hand navigati...
    • 25 Jan 2023
  • Q1 2023 Release Week is Here!

    Matthew McGrath
    Matthew McGrath
    Hi Everyone, Are you ready for Release Week? We sure are! The Q1 2023 Release Week is here! Visit the Release Week group now to:  Review the official Release Announcements to see the full list of changes by product and how they’ll help yo...
    • 23 Jan 2023
  • January 13, 2023: Security Vulnerability Update

    Club Concierge
    Club Concierge
    SugarCRM takes the security of our customers' and partners' systems and data seriously. Recently, we became aware of a vulnerability impacting our Sugar Sell, Enterprise, Professional, Serve, and Ultimate software solutions. We have been actively com...
    • 14 Jan 2023
  • 2022 Virtual Customer Breakthrough Award Ceremony Wrap-Up (APAC)

    Victoria Tsai
    Victoria Tsai
    Nothing says happy new year like celebrating new award winners! The celebration of our 2022 Customer Breakthrough Award winners continues. We captured more acceptance speeches during our virtual awards ceremony to celebrate our Asia-Pacific-loca...
    • 10 Jan 2023
  • January 5, 2023: Security vulnerability update and FAQ

    Club Concierge
    Club Concierge

    Please see January 13, 2023: Security Vulnerability Update for the most recent updates, including information about the final report from our third-party forensics firm.

    SugarCRM recently became aware of a publicly disclosed vulnerability affecting our Sugar Sell, Serve, Enterprise, Professional, and Ultimate software solutions. This vulnerability was assigned CVE-2023-22952 and is also documented in SugarCRM Security Advisory…

    • 5 Jan 2023
  • NEW SugarU Video - What to Expect with the UI Redesign

    AJ Traver
    AJ Traver
    You’ve likely heard the exciting news that the Sugar platform is getting a user interface redesign. Andrea Ayers, on our SugarU team, recently recorded an on-demand video where she walks through the upcoming changes for our cloud cust...
    • 20 Dec 2022
  • Release Week Returns in the New Year!

    AJ Traver
    AJ Traver
    Save the Date for Release Week, returning January 23 through January 27, by turning on notifications and bookmarking the official Release Week group. This release is an exciting one, and here’s why:  Sugar Sell, Serve, and Market are getti...
    • 5 Dec 2022
  • 2022 Virtual Customer Breakthrough Award Ceremony Wrap-Up (EMEA & AMERS)

    Victoria Tsai
    Victoria Tsai
    We had an amazing time celebrating our customers during our 2022 Virtual Customer Breakthrough Awards Ceremony, and our winners had some kind things to say - we just had to share it with the world!  We had just under 90 participant...
    • 5 Dec 2022
  • Exciting Product Improvements: User Interface Redesign Starting January

    Club Concierge
    Club Concierge
    We’re thrilled to share that the Sugar platform is going through a User Interface (UI) redesign!  The redesign will launch for our Cloud products beginning in January with the 12.3 upgrade and for our on-premises customers beginning in Apr...
    • 10 Nov 2022
  • New Webinar in December - Improve Your Customer Experience with Self-Service Capabilities

    Paul Scondac
    Paul Scondac
    Customers want the freedom to engage with you where, when, and how they want. Why not empower them to do just that? With Sugar Serve’s new Self-Service Center, we want to help you reduce costs and enable customers to connect with you on their o...
    • 9 Nov 2022
  • Meet Our 2022 Customer Breakthrough Award Winners

    AJ Traver
    AJ Traver
    That's a wrap on our 2022 Customer Breakthrough Awards; we have sixteen new winners to celebrate this year! The Customer Breakthrough Awards began in 2021 to celebrate SugarCRM customers worldwide for their success using the platform. After naming el...
    • 9 Nov 2022
  • How to Prepare For Next Year’s Customer Breakthrough Awards

    AJ Traver
    AJ Traver
    We're so close to announcing our Customer Breakthrough Award winners for 2022! Keep your eyes on this space tomorrow. In the meantime, did you miss this year’s 2022 Customer Breakthrough Award nominations? Do you want to learn how to prepare fo...
    • 8 Nov 2022
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