Sugar News

We are thrilled to announce another upcoming release that we're sure you will love. Mark your calendars for the Q3 2023 release, set to launch in July. Make sure to bookmark the Release Central space in SugarClub. This is where the magi...

We're thrilled to announce that registration is now open for the Connected 2023 Conference! At Sugar, we are committed to putting our customers at the heart of everything we do. We listened to your feedback and worked hard to enhance the conferen...

While CRM systems may be commonplace amongst most modern organizations, how professionals use CRM today versus how they used it five years ago has drastically changed. That’s why SugarCRM is gathering data and launching a new research report, T...

We just have to share the good news! In recent weeks, SugarCRM has been named a Leader for the 27th consecutive quarter in the G2 Mid-Market Grid for CRM Software Report AND a Leader for our the 3rd consecutive year in the Nucleus Research'...

Sugar is dedicated to making our pricing simple and transparent for our customers while also offering the best mix of features and solutions at a great value. That’s why today, we’re excited to announce some changes to our solution portfo...

We're bringing customers together in Austin, Cologne, and London in 2023! Everyone is welcome, from individual contributors to C-level leaders. Admission is free to the conferences, but you may still need to justify the travel cost to attend a confer...

Drum roll please! Today, we're excited to reveal the locations and dates for SugarCRM’s in-person events! Let’s not draw a good thing out. See what’s on the schedule (and add it to yours!)  We’re Coming to You  The ...

Most manufacturing, distribution, and wholesale businesses have plenty of sales data. The challenge is to enable sellers to quickly interpret the data to help close more deals. We would like to show you a better way to unlock hidden opportunities wit...

Since our last Scoop update, we’ve been preparing major changes and additions to the Sugar platform. We’re very excited to show you what’s in store in our Q2 2023 release for Market, Sell, and Enterprise. Run Events and Campaigns in...

Sofia University is Northern California’s leader in transformative education and are changemakers when it comes to transpersonal development that connects education and the full range of the human experience seamlessly. The university offers gr...

We are delighted to announce the upcoming April product release for Q2 2023. We encourage you to bookmark the Release Central space in SugarClub, which you can visit throughout the quarter (starting April 17) for essential upgrade resources. We recom...

You read that right! In-person customer events are back, and we have plans to make them better than before. While we have yet to lock down all the details, we're happy to share that we're hosting in-person events in September 2023. So let your team k...

Calling all on-premises customers—the 13.0 product release for Sugar Enterprise on-premises will be here on April 17. We're hosting an on-premises Enterprise-only release preview webinar this Thursday, March 16. If you haven't yet, registe...

We are here for Q&A! Join us today, Jan 25th, 2023 at 11a EST Invite Link https://sugarcrm.zoom.us/j/91798835060?pwd=OWwwZDEzZEZrSkhoSWJ4Nk1LR3B3dz09 We can't wait to hear all about your experience with using Market's new left-hand navigati...

Hi Everyone, Are you ready for Release Week? We sure are! The Q1 2023 Release Week is here! Visit the Release Week group now to:  Review the official Release Announcements to see the full list of changes by product and how they’ll help yo...

SugarCRM takes the security of our customers' and partners' systems and data seriously. Recently, we became aware of a vulnerability impacting our Sugar Sell, Enterprise, Professional, Serve, and Ultimate software solutions. We have been actively com...

Nothing says happy new year like celebrating new award winners! The celebration of our 2022 Customer Breakthrough Award winners continues. We captured more acceptance speeches during our virtual awards ceremony to celebrate our Asia-Pacific-loca...

Please see January 13, 2023: Security Vulnerability Update for the most recent updates, including information about the final report from our third-party forensics firm.

SugarCRM recently became aware of a publicly disclosed vulnerability affecting our Sugar Sell, Serve, Enterprise, Professional, and Ultimate software solutions. This vulnerability was assigned CVE-2023-22952 and is also documented in SugarCRM Security Advisory…

You’ve likely heard the exciting news that the Sugar platform is getting a user interface redesign. Andrea Ayers, on our SugarU team, recently recorded an on-demand video where she walks through the upcoming changes for our cloud cust...

Save the Date for Release Week, returning January 23 through January 27, by turning on notifications and bookmarking the official Release Week group. This release is an exciting one, and here’s why:  Sugar Sell, Serve, and Market are getti...

We had an amazing time celebrating our customers during our 2022 Virtual Customer Breakthrough Awards Ceremony, and our winners had some kind things to say - we just had to share it with the world!  We had just under 90 participant...

We’re thrilled to share that the Sugar platform is going through a User Interface (UI) redesign!  The redesign will launch for our Cloud products beginning in January with the 12.3 upgrade and for our on-premises customers beginning in Apr...

Customers want the freedom to engage with you where, when, and how they want. Why not empower them to do just that? With Sugar Serve’s new Self-Service Center, we want to help you reduce costs and enable customers to connect with you on their o...

That's a wrap on our 2022 Customer Breakthrough Awards; we have sixteen new winners to celebrate this year! The Customer Breakthrough Awards began in 2021 to celebrate SugarCRM customers worldwide for their success using the platform. After naming el...

We're so close to announcing our Customer Breakthrough Award winners for 2022! Keep your eyes on this space tomorrow. In the meantime, did you miss this year’s 2022 Customer Breakthrough Award nominations? Do you want to learn how to prepare fo...