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Q3 2023

Q3 2023

Choose an option below to see the important release information, especially for you!

market user

sell serve user admin

sell serve dev


Sugar Market

 

Quarterly Spotlight

Journey View Updates

Events Updates

SugarClub Release Updates Release Notes
  • Sugar Market 23.12 is now live!
  • New Sugar Market Release 23.11 with new features and updates
  • Sugar Market 23.10 is now released! 
  • Sugar Market 23.9 is now GA!
  • Sugar Market 23.8 - Event Updates, Tracking Contact Usage and More!
  • Sugar Market 23.7 - Events Reimagined!
  • Sugar Market Release Notes
  • SugarPredict Release Notes
Sugar Market Guides Blog Posts & Updates
  • Sugar Market User Guide
  • SugarPredict for Market User Guide
  • Sugar Market Integration Guide
  • Supported Platforms
  • REST API Documentation
  • SugarCRM Platform Capabilities Comparison Chart 2023 Q3
  • Hints and Tricks Video - Creating Inactive Records Report to Manage Data Overages
  • Don't miss out on this must-read blog post!- Boosting B2B Email Marketing Deliverability  
  • Market Hints and Tricks: Let's learn how to create and synch dynamic distribution lists  
  • Customer Roundtable Review 
  • Sugar Market Contact Overages Explained
  • The Scoop Q3 2023: Take Control of Your Data
Hints & Tricks Videos Help Articles & Training
  • Creating Drip Campaigns
  • Creating Inactive Records Report to Manage Data Overages

  • Using Sugar Market Events 
  • ICYMI: 'Leveraging Sugar Market Advanced Analytics' Webinar is now available On-Demand

Sugar Sell & Serve

Users & Administrators

 

Sugar Sell Quarterly Spotlight

Tile Viewer – Significant Enhancements & Expansion

New Time-Based List View Filters

New Dashboard Filters

New Pipeline Metrics Dashlet

Sugar Connect Meeting Scheduler Updates & Shared Mailbox Support

Action Buttons in Focus Drawers

CallerID for Mobile

Sugar Serve Quarterly Spotlight

Action Buttons for Cases (Claim, Close and Unassign)

Action Buttons in Focus Drawers

Pagination for Console List Views Enhancements

Case Record View Dashlet Enhancements

Tile Viewer – Significant Enhancements & Expansion

New Time-Based List View Filters

New Dashboard Filters

 
SugarClub Release Updates Release Notes
  • Sugar Sell Q3 2023 is Live
  • Sugar Serve Q3 2023 is Live
  • Sugar Sell Release Notes Q3 2023
  • Sugar Serve Release Notes Q3 2023
  • SugarCloud Insights Release Notes
  • SugarIdentity Release Notes
  • SugarPredict Release Notes
  • Sugar Hint Release Notes
Sugar Sell Guides Sugar Serve Guides
  • Sugar Sell Application Guide
  • SugarPredict for Sell User Guide
  • Portal Deployment User Guide
  • Portal User Guide
  • Sugar Sell Administration Guide
  • SugarCloud Insights Guide
  • SugarIdentity Guide
  • Supported Platforms
  • Enhanced Forecasting Reports Product Guide
  • Sugar Serve Application Guide
  • SugarPredict for Serve User Guide
  • Portal Deployment User Guide
  • Portal User Guide
  • Sugar Serve Administration Guide
  • SugarCloud Insights Guide
  • SugarIdentity Guide
  • Supported Platforms
Event Recaps Help Articles & Training
  • ICYMI: the 'Deep Dive into the Sugar Serve Service Console' Webinar is now available On-Demand 
  • What to Expect When Upgrading to 13.1 (Q3 2023)
  • What’s New in Sugar’s Q3 2023? 
  • Sample Doc Merge Templates
  • Activating Sugar Sell Premier
  • Creating an Action Button
  • Sugar Reporting: 7 Best Practices
  • Getting Started with Enhanced Forecasting 
Blog Posts & Updates

Connect, Mobile App, & More

  • Fantastic New Sell Features (and a Module Rename!) – Q3 2023 Updates 
  • ANNOUNCEMENT: Exciting New Offerings for SugarCloud & On-Prem Customers!
  • “Hidden” Features Series: Sugar Sell & Enterprise – Purchases & Purchased Line Items
  • “Hidden” Features Series: Sugar Sell & Enterprise – Copying Content & Settings for Admins
  • “Hidden” Features Series: Enhanced Forecasting Use Cases for Sales Reps, Sales Managers, and Executives 
  • Enhanced Forecasting Out-of-the-Box Visualizations: a Comprehensive Guide
  • Save the Date for the Q3 2023 Product Release 
  • Outlook & Word Plug-ins Will Reach End of Support June 2024 
  • Standard vs. Enhanced Forecasting in Sugar Sell & Sugar Enterprise 
  • SugarCRM Platform Capabilities Comparison Chart (2023 Q3)
  • The Scoop Q3 2023: Take Control of Your Data
  • Sugar Connect 38.3 is Live  
  • Sugar Connect 38.2 is Live 
  • Sugar Connect 38.1 is Live 
  • Sugar Connect 38.0 is Live    
  • Sugar Connect 37.1 is Live
  • Sugar Connect 37.0 is Live
  • Sugar Connect 36.1 and 36.2 are Live

  • Mobile App Version 61.0 is Live 
  • Mobile App Version 60.0 is Live  
  • Mobile App Version 59.0 is Live
  • Mobile App Version 58.0 is Live
  • Mobile App Version 57.0 is Live

  • Sugar Discover - Updated 31 July 2023
  • Sugar Discover - Updated 10 July 2023 
  • Sugar Discover - Updated 15 May 2023
  • Sugar Discover - Updated 1 May 2023

  • Version 3.0.0 of the Excel Plug-in Released  
  • Sugar Connector for Marketo 3.2.2 Now Available

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Sugar Sell & Serve

Developers

Blog Posts & Updates Developer Guides
  • Sugar 13.1 (Q3 '23) Webinars and Release Preview
  • Prepare for SugarCloud PHP 8.2 Upgrade
  • Developer Guide 13.1
  • Schema 13.1.0
  • Sugar 13.1 (Q3 2023) Customization Guide 
Event Recaps Mobile Development
  • Sugar Developer Webinar Recording - Q3 2023 (13.1) 
  • Sugar Developer Webinar Slides - Q3 2023 (13.1) 
  • June '23 Office Hours Recap
    • Focused on the PHP 8.2 upgrade in SugarCloud and the steps to take for code compatibility.
  • Mobile SDK 61.0 is Now Available 
  • Mobile SDK 60.0 is Now Available  
  • Mobile SDK 59.0 is Now Available 
  • Mobile SDK 58.0 is Now Available
  • Changes to SDK app signing for Apple in version 58.0
  • Mobile SDK 57.0 is Now Available

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