Training & Certification

Our Q1 2023 release (v12.3) is now live! You can learn about the new left-hand navigation for Sugar Market, Sugar Sell, and Sugar Serve in our What's new in Sugar's Q1 2023 Release course. We'll also cover the other...

Have you heard the news? The Sugar platform is going through a User Interface (UI) redesign that launches in January with the 12.3 upgrade for our cloud customers and in April with the 13.0 upgrade for our on-premises customers!  This release go...

With the holidays fast approaching we'd like to offer 20% off our live classes and certification exams with the coupon code HOLIDAY20 (valid November 1, 2022 - January 31, 2023). This coupon is good for use on any of our live virtual classe...

You asked and we delivered! The Sugar Market Specialist Exam is now available to Customers.  We've updated the Certified Sugar Market Specialist Exam to reflect v.22.14. For more details, please click here and you’ll be take...

Our Q4 2022 release (v12.2) is now live! Learn all about what's new in this quarter's release in our What's new in Sugar's Q4 2022 Release course. We'll cover what to anticipate in this new release for Sug...

If you're an administrator for Sugar Sell or Sugar Serve and want to learn more about how to set up and manage SugarIdentity, this is the course for you. You'll learn what SugarIdentity is, how to create and manage users, review how to manage passwor...

Our Q3 2022 release (v12.1) is now live! Learn all about what's new in this quarter's release in our What's new in the Q3 2022 Sugar Release course. We'll cover what to anticipate in this new release for Sugar Mark...

Sugar Sell incorporates the artificial intelligence (A.I.) capabilities of SugarPredict to give you Predictive Insight into your lead data to make prioritizing your leads a breeze. The following video focuses specifically on how SugarP...

Every year we refresh the certification exams to ensure that we’re testing based on the most current concepts as well as the most current product information. The updated exams are written based on the latest version of the product.&n...

With our Q2 2022 release, we've introduced an exciting new capability in our Sugar Market Email Builder 2.0: Dynamic Email Content! Now, marketers can target various segments of their audience within a single mail, by using slightly varied copy t...