Enterprise & Professional Updates

Sugar 10 will enter the Security-Only Support phase beginning October 31, 2021. Security-Only Support means SugarCRM will only provide security-related defect fixes for Sugar 10. Non-security defect fixes and feature enhancements will no longer be pr...

SugarCRM is excited to announce the release of Sugar Enterprise and Sugar Professional Q4 2021. In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President of Product Management), and I discuss ke...

At SugarCRM, we take seriously the security and the protection of your systems and data. Today, we are publicly announcing the availability of versions 10.0.5 and 11.0.2 to all Sugar Sell, Serve, Enterprise, Professional, and Ultimate customers. Suga...

SugarCRM is excited to introduce the 11.1 (Q3 2021) Sugar release. To prepare for your upgrade, Haley Won, Senior Knowledge Collaborator on the team responsible for Sugar's documentation, shares an important update that may affect&...

SugarCRM is excited to announce the release of Sugar Enterprise and Sugar Professional Q3 2021. In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President of Product Management), and I discu...

By now you may have heard - the already-great Interactions dashlet has been revamped and renamed "Timeline" dashlet in Sugar's Q3 2021 (11.1) release. And guess what? Existing Sugar Sell, Serve, and Enterprise customers don't need to do a thing to ge...

Customers in EMEA and hosted in SugarCloud will be receiving an important update via email regarding changes to Sugar's hosting environment. More information will be provided via the SugarCloud Region Migration FAQ  in the Sug...

SugarCRM has released version 11.0.1 of Sugar Enterprise and Professional. Review the following release notes for important information about this release, including details of fixed issues: Ultimate 11.0.1 Release Notes Enterprise 11...

SugarCRM is excited to announce the release of Sugar Enterprise and Sugar Professional 11.0 for on-site customers.  Coinciding with the Q2 2021 release, the Sugar 11.0 annual release incorporates features and enhancements fro...

SugarCRM is excited to announce the release of Sugar Enterprise and Sugar Professional Q2 2021. In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President of Product Management), and I discuss key, recentl...

SugarCRM is excited to introduce the 11.0 (Q2 2021) Sugar release. To prepare for your upgrade, Jamie Raffle, Knowledge Collaborator on the team responsible for Sugar's documentation, shares some important actions that Sugar admins...

At SugarCRM, we take seriously the security and the protection of your systems and data. Today, we are publicly announcing the availability of versions 10.0.4, 9.0.6, and 10.2.1 releases to all Sugar Enterprise, Professional, and Ultimate customers. ...

As previously communicated, per SugarCRM policies, we are announcing the end of support and security maintenance for all Sugar Professional and Enterprise instances on version 9.x. Support of version 9.x instances will come to end on April ...

SugarCRM is excited to announce the release of Sugar Q1 2021 for all Sugar Enterprise and Professional customers hosted on the SugarCloud. This release includes the following feature updates for customers leveraging the SugarCloud...

Beginning with the 2021 releases, Internet Explorer (IE) v11 will no longer be supported by SugarCRM solutions. This includes the next releases for Sugar Sell/Serve/Market.   The Sugar 10.3 release is the ...

Sugar 9 entered the Security-Only Support phase beginning 30 October 2020. Security-Only Support means SugarCRM will only provide security-related defect fixes for Sugar 9. Non-security defect fixes and feature enhancements will no longer be provided...

Sugar 10.0.3 and 9.0.5 are now available for download to all on-site customers. With these releases, Sugar 10.0.x and 9.0.x now support OAuth2 connections to Google Mail and Exchange Online when configuring the system outbound email, system...

Sugar 8.0.8 is now available for download to all on-site customers. This update addresses an issue identified in the Sugar 8.0 release where certain areas (e.g. knowledge base templates, email templates) of Sugar containing the TinyMCE...

2020 strikes again! Good morning. It's 10 am, do you know where your schedulers are? They may be about to expire... Most of Sugar's out-of-the-box schedulers were created long ago, back when someone decided to give them the futuristic-sounding no-way...

Sugar Q4 2020 (10.2) has been released and is now available for all Sugar Enterprise and Sugar Professional customers hosted on the SugarCloud. In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President o...

SugarCRM is excited to introduce flexible dashboards in the upcoming Q4 2020 release. PJ Haftbaradaran, Senior UX Designer, shares a preview into this exciting update that will soon be available for Sell, Serve, and Enterprise customer...

SugarCRM has released versions 10.0.2, 9.0.4, and 8.0.7 for all editions and these versions are now available for download to on-site customers. At SugarCRM, we consider data security and the protection of your private information our ...

Sugar Q3 2020 (10.1) has been released and is now available for all Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional customers hosted on the SugarCloud platform.The Q3 2020 release further advances Sugar’s robust suite of...

Overview Prerequisites Features New Modules New Fields New Process New Functionality Application Things to consider Existing Revenue Line Items No Action Mass Update Import Allow Users to Update via Record View Newly Crea...

Sugar 10.0.1 is now available for download to all on-site customers.This update addresses issues identified in the Sugar 10.0 release including a blank space improperly appearing in the module's record view in place of any dependent fields that are ...