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All Recent Product Updates
  • Club Concierge
    [Action Required] SugarLive Customers Must Upgrade Their Lex Bot to V2
    6 days ago
  • Club Concierge
    [Action Required] SugarLive Customers Must Upgrade Their Lex Bot to V2
    6 days ago
  • Club Concierge
    [Action Required] SugarLive Customers Must Upgrade Their Lex Bot to V2
    6 days ago
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  • [Action Required] SugarLive Customers Must Upgrade Their Lex Bot to V2

    Club Concierge
    Club Concierge
    If you are a SugarCRM customer using SugarLive, please review the information in this update. Due to changes in the Amazon infrastructure, all customers must upgrade to the latest version of the Lex Bot by S...
    • 12 Sep 2025
  • Sugar Enterprise 25.1.1 is Now Available

    Club Concierge
    Club Concierge
    SugarCRM is excited to announce the release of Sugar Enterprise 25.1.1 for on-site customers. The following issues are fixed in this release: 97335: For instances with a Sugar Market license, users assigned to a Sugar Sell or Ent...
    • 11 Jul 2025
  • Sugar Enterprise 25.1 is Now Available

    Zac Sprackett
    Zac Sprackett
    SugarCRM is excited to announce the release of Sugar Enterprise 25.1 for on-site customers. This update highlights some of the key enhancements in this release of Sugar Enterprise. Visit the April 2025 page in Release Central&...
    • 15 Apr 2025
  • Important Notice - End of Support for Sugar 13 Instances

    Club Concierge
    Club Concierge
    We are announcing the end of support and security maintenance for all Sugar Enterprise instances on version 13.x. Support of version 13.x instances will come to an end on April 30, 2025. If your SugarCRM instance is on Sugar 13.x, you will be af...
    • 10 Apr 2025
  • [Action Required] Security Release for 13.x and 14.x

    Club Concierge
    Club Concierge
    At SugarCRM, we take the security and protection of your systems and data seriously. Today, we are publicly announcing the availability of versions 13.0.5 and 14.0.2 to all Sugar Sell, Serve, and Enterprise customers. Sugar versions 13.0.5 and 14.0.2...
    • 3 Apr 2025
  • Security Release - Versions 13.0.4 and 14.0.1

    Club Concierge
    Club Concierge
    At SugarCRM, we take the security and protection of your systems and data seriously. Today, we are publicly announcing the availability of versions 13.0.4 and 14.0.1 to all Sugar Sell, Serve, and Enterprise customers. Sugar versions&nb...
    • 3 Oct 2024
  • Sugar Enterprise 14.0 is Now Available

    Zac Sprackett
    Zac Sprackett
    SugarCRM is excited to announce the release of Sugar Enterprise 14.0 for on-site customers. This update highlights some of the key enhancements in this release of Sugar Enterprise. Visit the  Q2 2024 page in Release Centr...
    • 9 Apr 2024
  • Sugar Enterprise 14.0 - Coming Soon to Your CRM!

    Katie Moss
    Katie Moss
    Note: This article is specific to the annual Sugar Enterprise 14.0 release. You can find out more about the quarterly Sugar Sell release here.  As we prepare for our annual Sugar Enterprise release, it’s time to look at all the great ...
    • 3 Apr 2024
  • [Action Required] Security Release for 12.x and 13.x

    Club Concierge
    Club Concierge
    At SugarCRM, we take the security and protection of your systems and data seriously. Today, we are publicly announcing the availability of versions 12.0.5 and 13.0.3 to all Sugar Sell, Serve, and Enterprise customers. Sugar versions 12.0.5 and 13.0.3...
    • 28 Mar 2024
  • Important Notice - End of Support for Sugar 12 Instances

    Club Concierge
    Club Concierge
    As per SugarCRM policies and as initially communicated in October 2023, we are announcing the end of support and security maintenance for all Sugar Enterprise instances on version 12.x. Support of version 12.x instances will come to an end on&nb...
    • 26 Mar 2024
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