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All Recent Product Updates
  • Katie Moss
    “Hidden” Features Series: Leverage AI-Powered Insights with SugarPredict
    2 days ago
  • Nathaniel Vincent
    Sugar Market 23.16 is Now Live!
    8 days ago
  • Veronica Quinones
    Hints and Tricks: The Power of Adding Videos to Your Email Campaigns
    20 days ago
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  • Security-Only support for Sugar 12.x until April 30, 2024

    Club Concierge
    Club Concierge
    The 12.x versions of Sugar will enter the “Security-Only Support” phase on 31 October 2023. Security-Only Support means SugarCRM will only provide security-related issue fixes for Sugar 12.x. Non-security issue fixes and ideas or feature ...
    • 24 Oct 2023
  • SugarIdentity is now available for on-site Sugar instances

    Club Concierge
    Club Concierge
    We would like to inform you that SugarIdentity, which supports comprehensive single sign-on (SSO) for the Sugar application, Sugar Connect, the SugarCRM mobile app etc., can now be activated for on-site Sugar instances via the activation portal. Deta...
    • 4 Oct 2023
  • [Action Required] Security Release for 12.x and 13.x

    Club Concierge
    Club Concierge
    At SugarCRM, we take the security and protection of your systems and data seriously. Today, we are publicly announcing the availability of versions 12.0.4 and 13.0.2 to all Sugar Sell, Serve, and Enterprise customers. Sugar versions 12.0.4 and 13.0.2...
    • 21 Sep 2023
  • Important information regarding the Sugar Plug-in for Microsoft Outlook and Sugar Plug-in for Microsoft Word

    Club Concierge
    Club Concierge
    Attention: Users of Sugar Plug-ins for Microsoft Outlook and Microsoft Word Please take a moment to review Outlook & Word Plug-ins Will Reach End of Support June 2024 for information regarding the future of these two plugins and the opt...
    • 6 Jul 2023
  • Sugar Enterprise 13.0.1 is Now Available

    Club Concierge
    Club Concierge
    SugarCRM has released version 13.0.1 of Sugar Enterprise for customers on the annual upgrade path. Please review the Sugar Enterprise 13.0.1 Release Notes for more information about fixed issues in this release. Customers hosting Sugar on t...
    • 9 Jun 2023
  • Sugar Enterprise 13.0 is Now Available

    Zac Sprackett
    Zac Sprackett
    SugarCRM is excited to announce the release of Sugar Enterprise 13.0 for on-site customers. This update highlights some of the key enhancements and updates in this release of Sugar Enterprise. Make sure to read the Q2 2023 page in Release Central to...
    • 11 Apr 2023
  • Security Release Notification: 12.0.3 and 11.0.6

    Club Concierge
    Club Concierge
    At SugarCRM, we take the security and protection of your systems and data seriously. Today, we are publicly announcing the availability of versions 11.0.6 and 12.0.3 to all Sugar Sell, Serve, Enterprise, Professional, and Ultimate...
    • 6 Apr 2023
  • What’s New in Metrics & Reporting?

    Katie Moss
    Katie Moss
    Reporting is a crucial part of the CRM experience. If you're a rep who needs to understand your pipeline or a leader who needs to track your company's progress toward its goals, it's important that you can surface the insights you need quickly withi...
    • 14 Mar 2023
  • Important Notice - End of Support for Sugar 11 Instances

    Club Concierge
    Club Concierge
    As per SugarCRM policies and as initially communicated in October 2022, we are announcing the end of support and security maintenance for all Sugar Enterprise and Professional instances on version 11.x. Support of version 11.x instances will come to ...
    • 8 Mar 2023
  • Customer FAQ: Sugar Enterprise On-Premises 13.0 Release

    Katie Moss
    Katie Moss
    Sugar Enterprise 13.0 is coming soon. Here's what you need to know. What new features and capabilities are available in the new release?   With Sugar Enterprise 13.0, SugarCRM is implementing a research-based redesign of the user interface ...
    • 7 Feb 2023
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