About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Grouping/Organising Dashboards

    • Suggestions
    • New on 2 Feb 2022
    • Sugar Sell & Enterprise
    • 2 Comments
    Hello Sugar from Cortech Developments! Our users love using dashboards and have many uses for them. We have now come to a point where we have so many that it is hard to navigate through the drop-down menu to select ones to view. Are there any plans...
    • 2 Feb 2022 1:10 PM
  • Interactive preview when building Reports

    • Suggestions
    • New on 1 Feb 2022
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...
    • 1 Feb 2022 4:42 PM
  • Retain Contrasting colours for Subpanels when open

    • Suggestions
    • Planned for Upcoming Release on 7 Feb 2022
    • Sugar Sell & Enterprise
    • 3 Comments
    Hi, Loving the new UI for 11.3.0 - the subpanels look so much better! But when multiple subpanels are open with/without records in the Subpanels name background colour then goes back to being white in light mode or black in Dark Mode. Its just hard...
    • 31 Jan 2022 4:59 PM
Highest Rated Suggestions
  • Scheduled Job which triggers recalculation of SugarLogic fields

    • Suggestions
    • New on 14 Sep 2020
    • Sugar Sell & Enterprise
    • 1 Comment
    A common scenario is to design a SugarLogic field which contains a date reference relative to today, e.g. an "Age" field which is derived from the contact's DOB. There are many scenarios where this happens more frequently than annually - e.g. here's...
    • 14 Sep 2020 10:08 PM
  • Predefining filters and making them available to users

    • Suggestions
    • New on 16 Jun 2021
    • Sugar Sell & Enterprise
    • 2 Comments
    Some users find it a challenge to set up and use filters. As an administrator, I want to define the criteria and name for a filter and then "publish" these for use by users based on their team. All predefined filters could then appear in a separate...
    • 16 Jun 2021 3:41 AM
  • Edit and/or delete comments in Comment Log

    • Suggestions
    • New on 6 Oct 2021
    • Sugar Sell & Enterprise
    • 1 Comment
    It would be helpful to be able to edit or delete comments in the comment log. A lot of times people type a comment and save it and then notice that they made a typo or want to edit for some other reason. Also, if you could pull the comment log into reports...
    • 6 Oct 2021 4:03 PM