Sugar Enterprise 14.0 is Now Available

SugarCRM is excited to announce the release of Sugar Enterprise 14.0 for on-site customers.

This update highlights some of the key enhancements in this release of Sugar Enterprise. Visit the  April 2024 page in Release Central to find everything to prepare for updates across the Sugar platform, including new blogs and updates, events, videos, release announcements, documentation, and more, across recent, current, and upcoming releases.

This release coincides with the Q2 2024 release of  Sugar Sell and Sugar Serve  for instances hosted in Sugar Cloud and incorporates features and enhancements from the preceding Sugar Cloud quarterly releases (Q3 2023Q4 2023, and Q1 2024).

Release Central

Feature & Enhancement Highlights

Role-specific dashboard and report templates

3rd-party Integrations like DocuSign and SharePoint

Tile View improvements

Dashboard filters

Focus drawer enhancements

User profile interface and usability improvements

This is only a summary of the updates from Sugar this quarter. Please make sure to review   Sugar Enterprise 14.0 - Coming Soon to Your CRM! , the Sugar Enterprise Release Notes, and the  Q2 2024 page in Release Central to learn more about all of the new features and enhancements in this release, as well as additional fixes to address issues in previous releases of Sugar.

Upgrade Information

Sugar 14.0 will support new installations and upgrades from version 13.0.3  on all supported platforms. Customers hosting their Sugar instance on their own servers can review the installation and upgrade instructions for these releases in the Enterprise 14.0 Installation and Upgrade Guide.

Please visit the Supported Platforms page for a complete list of supported configurations, browsers, and other platform information before installing or upgrading.

Sugar 12.x End-of-Support

Sugar 12.x will reach its End-of-Support (EOS) date on April 30, 2024. All customers deployed on-site and still using Sugar 12.0 in production should review Important Notice - End of Support for Sugar 12 Instances, for more details.

Enablement, Education, and Everything Else You Need to Know

To learn more about this release, please review the  April 2024 page in Release Central. Also, make sure to "turn page notifications on" to be alerted when new content is added to Release Central and learn more about Release Central in About Release Central

Select Documentation and Guides

To ensure you are up-to-date on the latest information about Sugar Enterprise, please Subscribe to New Blog Posts in Enterprise & Professional Updates in SugarClub or visit Product Updates for additional product updates.