Introducing the Intelligence Add-on: Your Artificial Intelligence/Machine Learning Solution

We are thrilled to announce the launch of the Intelligence Add-on, a comprehensive AI/ML solution designed to enhance your SugarCRM experience. This add-on combines our AI/ML features under one package. 

Key Features 

The Intelligence Add-on includes the following powerful tools: 

• Prediction (SugarPredict): Leverage predictive analytics to gain deeper insights into your data and make more informed decisions. 
• Sentiment Analysis: Understand customer sentiment and tailor your interactions to improve customer satisfaction. 
• Generative AI (Summarization): Use advanced generative AI for summarizing opportunities and cases, saving time, and increasing productivity.
• 500,000 tokens included per user/month 

Subscription Details 

• Price: $20 per user/month 
• Availability: Exclusively for Cloud customers using Sell/Serve 

Generative AI Usage and Tokens 

Each user is allocated 500,000 tokens per month for generative AI usage. To manage additional usage, customers have two options:  

• Option 1: Overage: Price: $30 per 1M tokens  
• Option 2: Pre-pay: Price: $120 per month for 5M tokens 

Want to learn more? 

To learn more about Sugar’s Intelligence Add-on, please check our  Intelligence Add-on customers FAQ (Frequently Asked Questions), follow the new AI Updates, and visit the Intelligence Website. 

SugarCRM Intelligence Add-on will significantly enhance your CRM capabilities, delivering powerful insights and efficiencies.

If you have any questions or need assistance, please contact our sales team.