SugarCRM is excited to announce the release of Sugar Serve Q3 2021.
In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President of Product Management), and I discuss key, recently introduced ...
By now you may have heard - the already-great Interactions dashlet has been revamped and renamed "Timeline" dashlet in Sugar's Q3 2021 (11.1) release. And guess what? Existing Sugar Serve, Sell, and Enterprise customers don't need t...
Customers in EMEA and hosted in SugarCloud will be receiving an important update via email regarding changes to Sugar's hosting environment. More information will be provided via the SugarCloud Region Migration FAQ in the Sug...
SugarCRM is excited to announce the release of Sugar Serve Q2 2021.
In the video below, Clare Evans Dorrian (Chief Marketing Officer), Zac Sprackett (Senior Vice President of Product Management), and I discuss key, recently introduced features across...
SugarCRM is excited to introduce the 11.0 (Q2 2021) Sugar release.
To prepare for your upgrade, Jamie Raffle, Knowledge Collaborator on the team responsible for Sugar's documentation, shares some important actions that Sugar admins...
At SugarCRM, we take seriously the security and the protection of your systems and data. Today, we are publicly announcing the availability of version 10.2.1 to all Sugar Serve customers. The 10.2.1 release contains fixes for crit...
After the successful launch of SugarLive in the last release, I am really excited to share some recent enhancements to SugarLive! SugarLive is an immersive omni-channel experience within Sugar Serve that provides agents with real-time contextual info...
SugarCRM is excited to announce the release of Sugar Serve Q1 2021 for all Sugar Serve customers hosted on the SugarCloud. This release includes the following feature updates:
SugarLive and Portal Enhancements
Chat window in the portal...
In the Sugar Sell group, PJ Haftbaradaran from Sugar's User Experience team shared some exciting new updates that are going to be included in the upcoming Q1 2021 release. More information about this release is coming soon, bu...
A key goal for a great customer service is to make the entire experience effortless for the customer. Companies that provide effortless experience consistently do better than their peers. Think of names like Nordstorm, Ritz Carlton, Trader...
