Self-Service Portal No Longer Available for Sale

Hi SugarClub Community,

We want to inform you that, effective immediately, the Sugar Self-Service Portal is no longer available for new sales.

Who is Impacted?

This change applies to all new and existing Serve or Serve for Sell.

What’s Changing?

The Self-Service Portal is no longer available for new purchases as of today.

This applies to all Serve and Serve for Sell customers.

Alternative Portal Solutions

For customers who need a portal option, we recommend:

• Sugar Portal – A trusted, well-established solution that remains available.

• Partner Solutions – For advanced use cases,  Liferay Portal offers deeper customization and flexibility.

Contact your Sugar Success Manager for details

Key Dates

• End of Sales: Effective immediately
• Sunset Date: June 30, 2025 – access will be discontinued for existing users

If you have any questions about available solutions, timelines, or how to support customers during this transition, feel free to comment below.

Thanks for your continued support!