We have $sugar_config [ 'show_download_tab' ] = false ; in config_override.php and this has worked for years. We have upgraded to Sugar 14.0.0 Enterprise but now the Downloads tab is no longer hidden. Is this a bug of Sugar 14.0.0…

Dear All, I want to customized Request Status are automate to change resolved to Closed in 14 days. Please suggest a change or customized in code . Thanks & Regards, Suraj Kumar

Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

The TileView feature of Sugar is powerful. We have added validation tasks to the Create and Record view of Opportunities using the guide at https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_14.0/cookbook/adding_field_validation_to_the_record_view…

Our management wants to restrict users from dragging and dropping in the TileView of Opportunities. Is it possible to disable this feature?

There is a scheduler, Prune Old Record Lists , https://support.sugarcrm.com/documentation/sugar_versions/13.0/serve/administration_guide/system/schedulers/#Prune_Old_Record_Lists which executes As Often As Possible. This scheduler will execute "optimize…

In current versions of Sugar, when a user accesses the system in the browser. The system performs a check to determine the user's current time zone. We would like to disable this. What is the best method to disable this?

We have certain users we would like to grant access to a certain admin portion. We would like to grant them access to User Management Role Management Schedulers Thoughts on how to limit our production environment?

We would like to grant a user access to Schedulers without granting them access to All of the administration. Thoughts? This doesn't seem to work. (function (app) { app.events.on("app:sync:complete", function () { if (app.user.get('type') != 'admin…

We have a subset of data that is summarized as a view. We would like to have a Module view this data. Overall this works fine except when we perform a QRR. Sugar things that there is an issue with the table. It's a view. Thoughts on how to have Sugar…

We are working on an event-driven architecture that leverages Publish/Subscribe. Is there any method to customize Sugar to be a subscriber to events? If so, how do you configure Sugar? If not, what is the best method to create a PHP-based subscriber…

Currently, the datetime is a standard MySQL datetime field. However, we have items that happen quickly and the datetime field doesn't reflect quick changes, especially in the _audit tables. Can we change the datetime to be datetime(3) which will capture…

Schedulers execute based on the timezone associated with the System Administrator. If we set a Scheduler to be executed at Min: 30 Hour: 06 Date: * Month: * Day: 1-5 This means this should be executed at 6:30 a.m. Monday - Friday. However…

I'm working on a method to replace the OOTB filesystem storage with Azure Blob Storage. Do you know if anybody has done this before? Could you share your code, issues faced, etc? BTW this is on-premise not Sugar Cloud if that makes a difference

1. New Module Deployment : In Sugar V13 ENT default fields, such as the 'Name' field, are not listed Studio ->Layouts -> Record View/List View sections. For example, we would like to display the 'Name' field somewhere other than the top of the screen…

We just installed new Sugar Enterprise (version 12.0.1) on site for our Czech customer. While changing the Module names in administration all accented symbols were removed. I found on row 990 new regex removing unwanted symbols. Unfortunately it…

Is there an ETA on when 12.0.2 will be released?

Hello, we recently upgraded 2 of our customers (Enterprise On Premise) from Sugar 10 or 11 to Sugar 12. For both, everything works like a charm, except the renewal console that is not visible. https://support.sugarcrm.com/Documentation/Sugar_Versions…

Hi Everyone. I am trying to create a calculated field and it is giving me an issue can you guys see any issue. I have the formular in english and the one in code under. I keep getting a parentheses issue Formular Unit Cost (CAD) x ( 1 / ( standardwidth…

Hi all, Tick box triggers an email via process definition. (Leads Module) (This will be to forward Leads to Partners - we do not convert them here) I want to get the recipients from a text field (not an email address field) on a related module …

Hello friends... Cloud - Enterprise - v11.1 (>11.2 at end of month) I recently enabled the Email Archiving in production after being impressed with it in sandbox. I am mainly using it to BCC the archiving email for certain Automated Process Definition…

Hi Everyone, We are using SugarCRM Enterprise version 8.0.0 and we have to upgrade this to 9.X but we found that there are no upgrade packages available from 8.0.0 to 9.X. Does anyone have idea about 8.0.0 to 9.X upgrade packages to proceed with the upgradation…

Hello, does anybody know how I can add more fields to this duplicate check screen? It is actually on a custom module: Case Attachments. We often have files of the same name in here and I would like to add the Case Number / (or Case 'Subject') to display…

Hello friends... I am tasked with our USA folk to only be able to view records within USA. Currently all records are Global Team and all users are in Global Team. Beginning with Contacts module as this task relates to Personally Identifiable Information…

Is it possible to provide a "link text" for a URL field type such that displaying the URL-typed field shows the link text and not the URL stored in the URL field? Background: In a "parent" Opportunity / Account / Contact, we store a link to the last…