• No file chosen Error

    Dear Team, I have upgrade SugarCRM version 9.0.1 to 11.0.6 . When I open any ticket in SugarCRM I am facing below attached error in SugarCRM screen . I have facing no file chosen on CRM screen. Thanks & Regards,
  • How to solve use case below

    Hi All, Can anyone help to solve below means how it can be implemented: How to implement below use case? Use Case: #1 Our school is currently using an old inhouse built software to host student profiles. As an administrator i would like to be…
  • how do I get curren contacts module record.js for upgrade version 9.0.1 to 9.0.6 ?

    [2024-07-09T07:07:03+00:00] INFO => F: [Issue 110][red][useOfAppViewInvokeParent][562][useOfAppViewInvokeParent] Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js ({ extendsFrom…
  • How to addValidationTasks to all places where you can edit data

    There is a nice write-up for using addValidateTasks https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_14.0/cookbook/adding_field_validation_to_the_record_view/ . However, as Sugar evolves there are more and more places…
  • For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • HTTP: 500 Internal Server Error Invalid subscription json data

    Dear Team, I have Upgraded our sugar CRM 11.0.6 to 12.0.3 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Invalid subscription json data ) Please help what can i do for this issue
  • Mail are not Synced in SugarCRM

    Dear Team, Outbound email are not synced in SugarCRM. Please help in this issuu , we are using SugarCRM version 9.0.1 Thanks
  • how to extend DashletView?

    I have extended a RecordView and it works perfectly. SugarPro/custom/modules/XXX/clients/base/views/record/record.js ({ extendsFrom: 'RecordView', initialize: function (options) { this._super('initialize',[options]); this.model.on('sync', this.changeField…
  • Help with filters

    Hello everyone, I'm working with automatic filters and I have to filter by all the elements contained in sub_element_l_c (sub_element_l_c is a calculated text field with the value of a multi-select field). This is my code from the relate.js: ({ extendsFrom…
  • I was asked to create a report of all our SugarCRM reports and the number of times they have been accessed. Is this data even available with the Tracker module?

    We user SugarCRM Sell hosted in the cloud. When I perform a custom query like this: select * from tracker t where action = 'detailView' and module_name = 'Reports' order by date_modified desc The data exported just seems to be the date_modified…
  • How to customize Studio created Action Button functionality for mobile and web users?

    Hi All, I have below scenario where I need help/suggestion how we can customize Studio created Action Button functionality. In the Case module of SugarCRM, I've implemented two action buttons from studio: (1) "Complete" and (2) "Cancel." Each Case…
  • Regarding upgrade 12.0.4 to 13.0.2

    Hey Dear, Using a silent upgrade method, I have successfully upgraded SugarCRM from version 12.0.3 to 13.0.2. However, when I attempt to access it via the URL, the login page is not displaying. Upon further investigation, I noticed that several files…
  • ProductCatalog API

    I am not able to find the Rest API endpoint for the Product catalog. Please help me with this.
  • Error: SoapHelperWebServices->checkSessionAndModuleAccess - validate_authenticated failed -

    Hi All, Can anyone suggest why I am getting error in sugarcrm.log file as "SoapHelperWebServices->checkSessionAndModuleAccess - validate_authenticated failed -" I have enabled Email Achieving from Admin -> Email Achieving, I think when I replied…
  • Archived email link with opportunity only when team is global

    Hi All, If opportunity has Global Team in Teams then only Email record is linking with opportunity, If I created opportunity with any other team then opportunity is not linking with email archived record. Can anyone suggest what might be the solution…
  • Relationship based on another relationship

    Is it possible to create a relationship based on another relationship? For example, in Opportunities I need to add two Contact relationships to track both Commercial and Technical contacts for an Account, but I need to limit the ability to select the…
  • Urgent : Issue with Archived Email Records not Linking with Opportunity for regular users

    Hi All, I have encountered issue regarding linking of Archived Email records with Opportunities. The problem we are facing is for regular users, the linking between Archived Email records and Opportunities is not functioning as expected. This issue…
  • How to Menu name display after successful module deployment

    Hi, I have created a new custom module. After a successful deployment, navigate to "Navigation Bar and Subpanels" where I need to manually move it from "Hidden" to "Display." However, I want it to be displayed automatically after a successful deployment…
  • How to add conditional statement in docx template

    Hi All, I have one use case if user click on "Doc Merge PDF" option available in Record view actions at right top of opportunity record view then PDF file should download with opportunity specific fields data into PDF. I have created Doc merge…
  • emails subpanel not showing in opportunity record view

    Hi All, I want to display email subpanel on opportunity record view/detail view , but its not showing for opportunity, but shows for Leads module. Subpanel not available in Studio -> opportunity -> subpanels. I have enabled Emails module for Navigation…
  • How to Combine Multiple Reports results with PDF and email/schedule email pdf with custom email body

    Hi All, Can anyone suggest, how to Combine Multiple Reports with PDF and email/schedule email pdf with custom email body? Kindest Regards, Shreya
  • How to increase column width for (PDF) report only

    Hi All, Can anyone suggest, how to increase column width for (PDF) report only for fields like textarea/description? Kindest Regards, Shreya
  • How to get Customized email body for scheduled report

    Hi All, Can anyone suggest on How to get Customized email body for scheduled report? Kindest Regards, Shreya
  • Report scheduled - only on tuesday to saturday instead of all day

    Hi All, Can anyone suggest how to change Report scheduled frequency - only on tuesday to saturday instead of all day? Kindest Regards, Shreya
  • Report PDF export headers not showing in all pages

    Hi All, In Report PDF export headers not showing in all pages in PDF, steps to reproduce: Open any report and save and run Export in PDF format Check if headers are showing in all pages. Can anyone suggest how to add headers in all pages? Also, how…
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