Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

Dear Team, I have Upgraded our sugar CRM 11.0.6 to 12.0.3 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Invalid subscription json data ) Please help what can i do for this issue

Hi All, I have below scenario where I need help/suggestion how we can customize Studio created Action Button functionality. In the Case module of SugarCRM, I've implemented two action buttons from studio: (1) "Complete" and (2) "Cancel." Each Case…

Hey Dear, Using a silent upgrade method, I have successfully upgraded SugarCRM from version 12.0.3 to 13.0.2. However, when I attempt to access it via the URL, the login page is not displaying. Upon further investigation, I noticed that several files…

I am not able to find the Rest API endpoint for the Product catalog. Please help me with this.

Is it possible to create a relationship based on another relationship? For example, in Opportunities I need to add two Contact relationships to track both Commercial and Technical contacts for an Account, but I need to limit the ability to select the…

Hi, I have created a new custom module. After a successful deployment, navigate to "Navigation Bar and Subpanels" where I need to manually move it from "Hidden" to "Display." However, I want it to be displayed automatically after a successful deployment…

In the module builder level, I have created three modules. We are using the SugarCRM sidecar method to display the modules. Module 1: Contracts Fields: Name, Email, Mobile Module 2: Contracts_Sales Fields: Sales_person_name, Sales_company, Sales_email…

I am getting 500 Internal Server Error in metadata/public?type_filter=&platform=base&module_dependencies=1 API and page unable to load. SugarCRM login page is keeps on loading.But no errors in php & sugar logs.

Hello, I am doing rest bulk call. I want to create multiple relationships along with the bulk record creation/updation. Please advise. Thanks Sanket

Hi, I need to create relationship between Users -> Roles and Users -> Teams modules. Itry with using sugar studio but the relationship target module ( Roles and Teams ) is not listed. I must create relationships one to many with the core role module…

Dear All, please tell the process of making any module's API of SugarCRM. I am new user of SugarCRM. Thanks;

Dear All, Can anyone suggest, how to get flex relate field value in process email template. We have one custom module as "<X>" and in Task record in "related to" field we have selected parent as "<X>", but we are unable to get value of the same…

Dear All, Since 12.2.0, if the template system reaches a variable that is empty, it will stop filling from that onward. Process Email Templates stops parsing when it encounters an empty value for a variable. We have seen some situations where…

Hi All, We are facing issue with many process email templates which has relationship fields for current activity or relationship fields of any module or link from related module. Please check syntax below: Syntax for current_activity link: …

Hi, I tried below in my process email template but not working : "{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Company')} {::accounts::name::} {/if} {if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Investor…

Hi All, Can we make dropdown fields dependent on Flex relate(Related to) field module name? Let's say - On module Meetings: I want to display dropdown field status values (New, Assigned) when flex relate module is Accounts & I want to display…

Hi All, I am trying to deploy the package since yesterday and package was deployed successfully but functionality was not working hence, I did the diagnostic and downloaded custom folder and check but file at location "custom/modules/XXXXX" was not…

Hi All, Can anyone suggest how to make radio type field dependent on parent_type( Related to )(Data Type: (parent_type)) field, means if parent_type == "Module Name" then make radio type field visible on record view. I have added formula in radio…

Hi All, SugarCRM $mailer->setHtmlBody($body) function not working when description field of task module contains formatted text without html tags. Steps to reproduce: 1. Create Task record with description field value as below: "Dear Sugar Administrator…

Hi All, User Unable to log-in through chrome, but no problem with chrome in-cognito mode. We tried clearing chrome browser cache also, but no luck. Please suggest. Thanks

Hi, How to parse description contains html tags while sending email to user programmatically? My code: " $oTemplate = new EmailTemplate(); $oMail = new SugarPHPMailer(); $oEmailObj = new Email(); $oTemplate->retrieve_by_string_fields(array…

Hi All, Please suggest on How to find record created in Last quarter using custom query? Thanks, Shreya

Dear ALL, How to find if is there job queue already there for current record if not then only add new job queue, as many entries are created every time record saves. Means before adding new job queue I want to check if it's already there and running…

Hello Developers I need help regarding below issue. We have whatsapp icon beside phone number on RecordView and click on it, It will open whatsapp modal. But when we click on it. Record will be open in edit view so how we can remain on Recordview…