Sugar Q2 2020 (10.0) has been released and is now available for all Sugar cloud customers running Sugar Sell, Sugar Serve, Sugar Enterprise, and Sugar Professional.
The Q2 2020 release further advances Sugar’s robust suite of customer experience solutions, empowering your marketing, sales, and service teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences. Learn more about the first intelligent, no-touch customer experience (CX) platform and how to exceed expectations and create customers for lifxe:
This release represents the next step in the SugarCRM quarterly feature delivery model, providing accelerated delivery of new innovations for Sugar Cloud customers, as well as greater predictability for Sugar updates for on-site customers. Q2 2020 is the first release using the New Naming Convention for Sugar Releases, instead of being named "Spring '20," to better serve our customers in the southern hemisphere.
In the video below, Zac Sprackett (Senior Vice President of Product Management) and I discuss key, recently introduced features across the entire Sugar customer experience landscape:
https://www.youtube.com/watch?v=-_JMTcVwWMU |
Sugar Q2 2020 includes the following feature updates for customers leveraging the SugarCloud platform:
Tile View Updates
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Add revenue line items on lead conversion
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Record View Features
Learn more about these and other user interface updates in Exciting Updates to Sugar’s User Interface in Q2 2020!
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Viewing long record names
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Reporting on Target Lists
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Exporting Users reports
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Dashboard limit
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Console Management Features
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SugarBPM Features
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General Administration Features
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SugarBPM Features
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Record View Features
Learn more about these and other user interface updates in Exciting Updates to Sugar’s User Interface in Q2 2020! |
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Viewing long record names
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Exporting Users reports
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Dashboard limit
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Portal Help link
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Tile View Features
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Console Management Features
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General Administration Features
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Record View Features
Learn more about these and other user interface updates in Exciting Updates to Sugar’s User Interface in Q2 2020!
|
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Viewing long record names
|
|
Add revenue line items on lead conversion
|
|
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Reporting on Target Lists
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Exporting Users reports
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Portal Help link
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Dashboard and Dashlet Features
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Tile View Features
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SugarBPM Features
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General Administration Features
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Record View Improvements
Learn more about these and other user interface updates in Exciting Updates to Sugar’s User Interface in Q2 2020!
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Viewing long record names
|
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Dashboard limit
|
|
Reporting on Target Lists
|
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Exporting Users reports
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General Administration Features
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This release also includes additional fixes to address issues in previous releases of Sugar, detailed in the Serve, Sell, Ultimate, Enterprise, and Professional Release Notes.
Customers hosted in the Sugar cloud environment will receive further communication regarding their automatic upgrades shortly per the Sugar Cloud Policy Guide - Upgrade Policy. Please visit the Supported Platforms page for a complete list of supported browsers and other platform information.
Our Developer Advocacy team has made available the following resources to assist developers with the changes associated in this release:
The SugarU team showcases more of the exciting improvements and updates across the entire Sugar customer experience landscape in the following video, also available through SugarU:
https://www.youtube.com/watch?v=hQpZEj3kkv8 |
To learn more about the new features available, as well as the additional fixes to address issues identified in prior releases, please review the following content: