We are thrilled to share some exciting news that we believe will significantly benefit your experience with our products and services. In early October, Sugar announced to the world that is is harnessing Generative AI to bring newfound va...

SugarCRM's Q4 2023 release includes new ways to offer personalized and better customer experiences for marketing, sales, and service.

Considering a nomination for the Customer Breakthrough Awards? Unsure how to make your story stand out? Let us guide you through crafting a nomination that showcases your company's achievements in the best light.  Check Eligibility - With eight...

We often hear the question: "Should my organization consider nominating ourselves for a Customer Breakthrough Award?" If you're a loyal user of SugarCRM, enhancing your business processes with our solutions, then our answer is a resound...

SugarCRM customers, here's your chance to shine! The Customer Breakthrough Awards are more than just a nod to excellence; they represent the stories of success, innovation, and resilience that make our community vibrant and unique.  Here are...

Most organizations that make a large-scale investment in CRM understand it’s essential to stay focused on what matters most: winning and keeping customers. Unlock your CRM’s full potential with data and insights from SugarCRM’s 2024...

The moment you've been eagerly waiting for has arrived! The Customer Breakthrough Awards are back for their third year, and we're officially rolling out the red carpet for your nominations. This isn't just any awards ceremony. It's where we spotlight...

  Since the launch of Sugar Club three years ago in August of 2020, it has been a pleasure to share with our members the milestones we've reached together as a community of customers, partners, employees, and Sugar aficionados, and tod...

This week, Sugar launches our 2024 State of CRM research report. This report chronicles how CRM has undergone significant changes over the past five years, driven by technological advancements, shifting customer expectations, and evolving business ne...

The anticipation is building, and we're thrilled to announce that the Customer Breakthrough Awards are fast approaching! Mark your calendars because nominations kick off on September 21. We've meticulously curated eight award categories, ready to spo...