The anticipation is building, and we're thrilled to announce that the Customer Breakthrough Awards are fast approaching! Mark your calendars because nominations kick off on September 21. We've meticulously curated eight award categories, ready to spotlight our most outstanding customers.
As we evolve, so do our award categories. We began with a few core categories and have since introduced special awards to adapt to the changing times and recognize the industries that shine even in challenges. This year, we’re introducing a unique, limited-time category – The Industry Excellence Award. Given the recent hurdles faced by the manufacturing, wholesale and distribution sectors, we want to honor those who've ingeniously leveraged SugarCRM to navigate supply chain complexities and still deliver a seamless customer experience.
Here’s a sneak peek of what else you can expect:
Customer of the Year Award (4 Regional Winners to Be Selected) - This award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.
Sales Excellence Award (1 Global Winner) - This award celebrates the customer who sets the bar high for what is considered sales excellence, using sales automation to its fullest to achieve significant KPI improvements or growth for the business.
Service Excellence Award (1 Global Winner) - This award celebrates the customer that consistently delivers exceptional customer support and has utilized the SugarCRM platform to achieve significant improvements in customer service.
Marketing Excellence Award (1 Global Winner) - This award celebrates the use of marketing automation to achieve significant business improvements or growth.
Breakthrough Technology Partnership Award (2 Winners/1 Joint Award) - This award celebrates the trusted advisor/advisee relationship between our Reseller/ISV partners and SugarCRM customers. Together, they join forces to drive innovation and ensure positive business outcomes. Whether it's through consultation, implementation, or maximizing platform investments via app integrations, this collaboration showcases the epitome of partnership success.
Artificial Intelligence Excellence Award (1 Global Winner) - This award celebrates a customer who has successfully implemented artificial-intelligence capabilities through SugarCRM to power exceptional business-critical predictions.
Customer Experience Award (Previously CX Innovation Award) (1 Global Winner) - This award celebrates the SugarCRM customer who has centralized their business on one platform to drive customer experience innovation and has a bold vision for the future of customer engagement.
Industry Excellence Award (1 Global Winner) - This award celebrates a SugarCRM customer within the realms of manufacturing, wholesale, or distribution, who has demonstrated exceptional prowess in leveraging Sugar and seamlessly integrating it with core solutions. This exemplifies a commitment to excellence by triumphing over intricate supply chain challenges, orchestrating a seamless customer experience, and propelling business growth.
These awards not only celebrate exceptional performance but also the drive, innovation, and resilience that our community embodies. So, gear up and start thinking about your nominations! September will be here before you know it, and we're buzzing with excitement to celebrate your accomplishments!
