Sugar Q1 2021 (10.3) for SugarCloud is Live

Sales-Focused Enhancement

Seamless integration with Sugar Discover: This release natively integrates Sugar Discover's revenue analytics dashlets, eliminating the need for Sugar Discover customers to install the dashlets via Module Loader.

Dashboard and User Interface Enhancements

Dashboard floating actions button: The new floating actions button appears on dashboards throughout Sugar and replaces the dashboard actions menu for common tasks such as creating dashboards, duplicating dashboards, and adding dashlets.

Multiple note attachments: You can now attach multiple files to notes using the new Attachments field. The system-level "Is Attachment" field can be used to differentiate between directly-created notes and notes that are an attachment to another record (i.e. email, knowledge base article, or other note) in SugarBPM and the Reports module.

Viewing and refreshing reports from dashlets: Previously available to only the owner of a dashboard, the "View Report" and refresh chart options are now available on the Saved Reports Chart dashlet for all users.

Editing records from report drill-through: Users can now edit records via preview pane when drilling through report charts.

Filtering on inactive users: You can now locate records assigned to inactive users by filtering on user status.

Enhanced filtering for Meetings and Calls: New list view filters show records where the current user is a guest.

Added field value for call status: A new value, "In Progress", is available for the Status field on the Calls module.

Added field values for case source: Three new values are available for the Source field on the Cases module: Chat, Phone, and Chatbot.

Preserving field height in edit mode: Text boxes that are expanded in record view remain expanded after switching to edit view.

Copying field values without triggering edit mode: Users can click and drag to highlight and copy text from field values in record view.

Resizing dashlets: Dashlets can now be resized by dragging their sides, bottom, or corners.

SugarBPM Enhancements

Combined Start events: Start events can now be applied to both new and updated records at once so that it is no longer necessary to create process definitions with multiple start events in most cases.

Link to a process in an email: It is now possible to configure Activity elements to send an email to the selected process user with a link to the process awaiting their execution.

Studio and Administration Enhancements

Data Archiver admin utility: A new module lets administrators move non-essential records to a hidden archive table or hard-delete them from the database.

Read-only field option: Admin users now have the ability to make a field read-only always or conditionally.

More field types available for mass update: Admin users can now enable mass update for most field types in Sugar including checkbox, multiselect, and date field types, among others.

New Sugar Logic function: A new function for calculated fields, dayofmonth, has been added to extract the number of the day of the month from a date or datetime field.

Studio access to relationship-based relate fields: Previously, relationship-based relate fields could not be edited in Studio. Now, they are in the module's Fields list in Studio, where you can adjust their field-level settings (e.g., enabling them for audit).

Improved click-to-call: When the Click-to-Call option (formerly called SkypeOut Integration) is enabled, all phone number fields in Sidecar modules are displayed as clickable links so you can dial out using your computer's default telephony application.

New schedulers: Two new schedulers have been added. The Run Active Data Archives/Deletions job performs the archive or delete actions defined by the new Data Archiver module; the Process Time-Aware Schedules job automatically updates the statuses on purchased line item records.

Package scan health check: Package Scanner now runs a full health check against module loadable packages before installation.