• What is the correct syntax for filtering with filter_id and other conditions?

    Hi, When using the Sugar REST API, there is an endpoint /filter that allows you to filter a module based on some given conditions. support.sugarcrm.com/.../ The use case I have is that I need to filter a module by a filter_id and add some additional…
  • How to make API of any module in SugarCRM

    Dear All, please tell the process of making any module's API of SugarCRM. I am new user of SugarCRM. Thanks;
  • Sugar Identity and /me/password endpoints.

    Hey Everyone! I have an integration running on an instance that has introduced a password expiration policy. In the past, I could get around this by using the /me/password (PUT) endpoint, which would update the password and would also update the …
  • Why cant i return the full $bean

    I want to return the full bean object after save but, if I try to get the whole bean nothing gets returned in my api The code below saved a bean and I can get the bean ID but I also want to return the full bean $fkeyBean = BeanFactory::newBean…
  • Creating a new SugarBean with a pre-created UUID

    I have a custom API endpoint that we use to send a large number of records at a time. The endpoint works for updating records and inserting new records without a pre-created UUID, but when we send records with a pre-created UUID, we get the UUID back…
  • How to retrieve related record details in GET REST Method?

    Hi everyone. I am making the following query: { "filter": [ { "$and": [ { "send_to_dimensions_c" : 1 }, { "a_project_code" : {"$is_null": "a_project_code"} } ] } ], "fields": [ "id", "name", "database_c", "team_id…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • How to remove a team via REST API?

    Hi everyone. I'm trying to remove a team via the Rest API but am having problems with doing so. As far as I can tell the "correct" endpoint would be https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Integration/Web_Services…
  • Is there an API change in 12.1 for rest/v10/oauth2/token?

    Hi gang, Testing with Postman in two separate customer systems (both on 12.1) I see two completely different responses. One has much longer access_token keys, and the other doesn't.: Customer system 1 Customer system 2: The only thing…
  • Dealing with relationships via the API

    Hello, all! Using V11 API here. So that you understand the scenario, I have a many to many relationship between two modules called Pet and Booking. Currently I am serializing this relationship (to send over a POST request) by the following way:…
  • Ability to show external app pages inside SugarCRM onclicking the link

    Hi, I have a requirement to show my application reports and statements inside SugarCRM account. My application is hosted externally. The requirement is - Create a menu - On clicking the menu show the external page inside SugarCRM page section. …
  • Ability to show external apps inside SugarCRM

    Hi, I have a requirement to show my application reports and statements inside SugarCRM account. My application is hosted externally. Here is the requirement. - Need to create custom page/tab inside Sugar CRM - On clicking the page/tab a list of options…
  • How to increase the timeout value from API request?

    Hello everyone! Someone knows how could I increase the timeout value of an API Request? I'm doing a request to an API, but this service takes time to respond for the tasks it does and I get on console the error: Currently this is my code: …
  • Fix for Bug 88014

    Does anyone have a workaround / fix for Bug # 88014 ? The bug is the following: Steps to reproduce: In SugarCRM 11.1.0 Enterprise with SugarIdentity enabled and 30+ active users - Start to create a new account - For Assigned to, click Search and Select…
  • How to Collect data User Login and Logout Details In sugar crm ?

    Hi Dear Team & Developers, How We Can Create or Get By Default Sugar crm Users Login And logout Details. I want to create report or want to see log for each SugarCRM users login Details. Please suggest me if any idea. Thanks
  • How to Extract Quoted Line Items Data

    I would like to utilize the REST API to extract QLI data. I need the related Quote to be exposed as well as the individual QLIs. I have a working Webhook where Quote header data is pushed to on external system using a specific trigger in Sugar. That…
  • export failiure - Could not find a handler for the path specified in the request.

    Hiya, Upon trying to export my Product Templates into a csv file sugarcrm using the get request below export = a.get('.../rest/v11_8/ProductTemplates/export/' + exportline + '?platform=base',allow_redirects=True, headers = headers) os.remove(r…
  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …
  • How to add field to validate duplicates when doing duplicate checks?

    Hello, Does anyone know if there is a way to add a custom field to a duplicate check? Specifically, duplicate accounts. It already checks on name but can we have it check on a custom field, in this case, SAP customer number? I am having data imported…
  • Can I add fields in related search (API POST search) - API Version 11

    Hi, I use the API /<module>/filter POST to retrieve Leads and Contacts by ProspectList https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.0/Integration/Web_Services/REST_API/Endpoints/modulefilter_POST/ $searchParams…
  • Can't assign a lead to a user via API on creation

    Hi all, I'm looking for a little help with the SugarCRM API. I'm trying to create a lead, using the API, and would like to assign that lead to a specific user. This is the data I'm currently passing: first_name: "TEST", last_name: "TEST", email…
  • I'd like a isDirty($bean) function in my code

    I find it very useful in my Laravel code and now I kind of need it in my sugar code. I have many external sources putting data in my system. We have many custom APIs that save data or update data. But sometimes these external systems send Data it is exactly…
  • API Bulk upload and logic hooks

    Dear all, I built a custom Module which should represent better our company structure in CRM. The repository of these data are in an external database. Out from there I built an API interface witch brings the data to CRM. I have experience on this,…
  • API requests for custom many-to-many

    High-level, we would like an account to have multiple account managers. To handle this, we are adding a custom many-to-many relationship between accounts and users (we have a custom frontend and are using SugarCRM for the backend). To accommodate this…
  • Contacts many_to_many relationship with Users - how to use?

    If you navigate to Admin -> Studio -> Contacts -> Relationships, you will see that Contacts has a many-to-many relationship with Users. I cannot access a contact's users via the API. I've tried `Contacts/:id/link/users`, `Contacts/:id/collection…
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