• Sugar public instance for developer

    Does sugar have public instance available to test (with REST api enabled) ?

  • Can we manage API response according to Regular User and System User?

    API response are not showing for Regular User but for System Administrator User it's working fine. We are calling API for getting sidecar. Is there any solution Regular User so Can we manage API response according to Regular User and System User? Regular…

  • Third party integration via API

    We have engaged with a third party marketing automation platform. To get the most from this we would like it and Sugar to talk to each other via an API. Do we need to purchase a full Sugar licence to enable this communication or can it be done using…

  • PHPStorm HTTPRequest feature

    Has anyone out there used the PHPStorm HTTPRequest feature to log into Sugar via the Rest API?

  • REST API and respecting Sugar data business rules

    We have used a combination of Studio Required checkboxes, before_save logic hooks and dependency files (Required, SetOptions etc) to enforce some data business rules (including conditional logic) within Sugar instances. I am not a developer, but have…

  • Populate Cases Module dropdown with API call

    Dear All, I am a developer totally new to sugar crm, so apologies if this doesn't make sense. I have a cases module with dropdown fields added to a panel. I want to fill these fields by reading from an external rest api get endpoint during data entry…

  • suddenly get auto logged out from Sugar with a status of 412 (Precondition Failed)

    Hi, I just got auto looged out SugarCRM. Then I see the browser console, I found an error in some Rest API https://xyz.com/rest/v11_10/Contacts?erased_fields=true&view=list&fields=lead_source%2Cfollowing%2Cmy_favorite&max_num=20…

  • Generate Proposal from Opportunity

    Hi , I am new to SugarCRM, and I would like to Generate a Proposal (Word doc/PDF or JSON) from SugarCRM Opportunity. What are the options I have, do I need to use the REST API's or can I create a FORM and populate the form using the Opportunity…

  • user logout issues when using REST AP

    In my plugin, I'm using the SugarCRM function SUGAR.App.api.getOAuthToken() for querying any data (get/post) on each ajax call of SugarCRM v10 REST API. Below is the piece of ajax request code $.ajax({ beforeSend: function(request) { request.setRequestHeader…

  • Using App.api.buildURL with filters to return results from another module

    Hi all, Im having a problem returning a record back from our custom countries module when we change a dropdown field in our accounts record. Ive added a function to records.js to handle detecting the change and passing the value to a function. I…

  • Can't set a sync key value for a record using the API

    Hi, Trying the integrate endpoint /integrate/<module>/:record_id/:sync_key_field_name/:sync_key_field_value explained here , I keep getting "error_message" : "Could not find a route with 5 elements". I can confirm that the record ID exists when I log…

  • API call to retrieve Leads/Contact from ProspectLists(Target List) which are linked after a certain date

    How to Make an API call to retrieve Leads from ProspectLists which are linked after a certain date I'm making an API call to ProspectLists with a filter added as date_modified >= Specific date-time, but this is filtering date_modified filed on leads table…

  • Upsert as explained by "Upsert"

    Let’s talk about Upsert - not to be confused with our company of the same name. Upsert API endpoints are an incredible time saver. Have your integrations become cumbersome ? Much like that 90’s band Seven Mary Three, we want to avoid this scenario from…

  • Integromat - SugarCRM app

    Hi is there anyone out there that uses SugarCRM with Integromat to automate processes? Integromat is a bit like Zapier. We use it a lot, but the app Integromat uses to link API's is for SugarCRM 7/8 and often fails. We paid for someone to build…

  • How is a POST API created and called?

    8345.HelloWorldAPIv2.zip I have attached a functioning GET and POST API, but I don't know how to view the json arguments sent to the API. Example:the 'value': 'something to test' string. How do I get to that value in the API?. app . api . call…

  • How to call api within a Dashlet?

    I am lost when it comes to API calls in SugarCRM.. I want to have a better understanding. Can someone give me an example of dashlet with an API call in it? Thank you Eventually I will need to create an api call that returns data for this query…

  • Download a note attachment from API

    Hi all I have a webpage that displays my sugar cases to the end user. this pae also lists notes and not attachments for the user to download. However I am having issues with getting sugar to download the file. when the download link is click it…

  • Invalid_grant error happening occasionally for a given access token

    Hello Everyone, For one user we've seen that the access token was sometimes returning a invalid_grant, but ahead and later requests with exactly the same token did succeed. This happened on sugarondemand.com hosted instance. Below I include response…

  • How to display Show More records in custom Subpanel

    Hi All, I have one custom subpanel in contacts module. All the record values for that subpanel are coming from other services using REST API's and also we are not saving those records in DB as well. I have overridden the filterRelated function in clients…

  • Console Errors 401,412

    Dear All, I am Getting In console multiple times error 401 and error 412 any one have any suggestion regarding same issue. Thanks

  • Default sort order field in subpanel not working 6.5

    This is literally driving me insane. I am trying to default sort a custom date field in a custom module subpanel. Here's what I have done: Background: PI_Personal_Injury is the parent module INV_Time_And_Expenses is the module subpanel The field I am…

  • Refresh token becames Invalid

    Hello! I have some technical issue. Please help me resolve my problem. I got refresh token via API. But in some period it becames invalid (less then 24 hours). But when I got it "expiries_refresh" was 1209600. Can you tell me all possible reasons for…

  • How to access dashlet configuration variables from the server?

    When you click the "gear" icon in the top right corner of a dashlet, there are config items users can set for each of their dashlets. I'd like to be able to access those dashlet configuration values from my server code. Is there a class I can use to access…

  • Selection lists are not showing all records

    I have code that opens a selection list based on a relationship, the code looks like this find_customers : function ( ) { var self = this ; var model = self . model ; var linkModelRelName = 'accounts_in_customers_1' ; var contactBean = app . data . createBean…

  • SugarQuery N-Deep Join Issue

    I tried the N-Deep join from https://developer.sugarcrm.com/2014/04/22/sugarcrm-cookbook-sugarquery-the-basics/ but it seems to be not working. did anything changed in Sugar 7.7 $query = new SugarQuery(); $query->from(BeanFactory::getBean('Accounts')…
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