• For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

  • What is the correct syntax for filtering with filter_id and other conditions?

    Hi, When using the Sugar REST API, there is an endpoint /filter that allows you to filter a module based on some given conditions. support.sugarcrm.com/.../ The use case I have is that I need to filter a module by a filter_id and add some additional…

  • How to retrieve related record details in GET REST Method?

    Hi everyone. I am making the following query: { "filter": [ { "$and": [ { "send_to_dimensions_c" : 1 }, { "a_project_code" : {"$is_null": "a_project_code"} } ] } ], "fields": [ "id", "name", "database_c", "team_id…

  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…

  • How to remove a team via REST API?

    Hi everyone. I'm trying to remove a team via the Rest API but am having problems with doing so. As far as I can tell the "correct" endpoint would be https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Integration/Web_Services…

  • export failiure - Could not find a handler for the path specified in the request.

    Hiya, Upon trying to export my Product Templates into a csv file sugarcrm using the get request below export = a.get('.../rest/v11_8/ProductTemplates/export/' + exportline + '?platform=base',allow_redirects=True, headers = headers) os.remove(r…

  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …

  • Unknown platforms to be restricted in Winter '18 release

    In Sugar 8 / Spring '18, Sugar administrators can now configure API platforms using the Administration panel. The Platform extension is still available if you want to register a custom API platform as part of a Module Loadable Package. Sugar uses platforms…
  • 3 Tips for using the Sugar Metadata API

    3 Tips for using the Sugar Metadata API

    What is the Sugar Metadata API? As you probably know, Sugar metadata encompasses the settings, data model ( Vardefs ), and visual layouts ( Viewdefs ) used by the Sugar application. The majority of changes made to Sugar using Sugar Studio, Module Builder…

  • SugarCRM Cookbook - SugarQuery - The Basics

    Post originally written by Jim Bartek. UPDATE October 3rd 2017 Removed references to compileSql() function which was deprecated and removed in Sugar 7.9. You have found yourself in a bind, and you need to query the database directly. There is no other…
  • How Sugar REST API versioning works

    How Sugar REST API versioning works

    Sugar v11 REST API In order to support some cool new dashboard features , we made some enhancements to our Dashboard APIs in the Fall '17 release. So we added a new REST API version, v11, in that release in order to ensure clients and integrations that…

  • SugarCRM Cookbook - The School of REST - Part 1

    Post originally written by sugarmajed. Welcome to the School of REST - our first installment in the Sugar 7 Cookbook Series! We've always believed that DATA belongs to you and it should always be accessible to you! With Sugar 7 we've added a completely…

  • SugarCRM Cookbook - The School of REST - Part 3

    Post originally written by sugarmajed. This is the final section of the School of Rest. We'll be covering filtering on relationships as well as Global Search, Favorites, and Deleting records. We've already created our Account "Burger Palace" in Part 1…

  • SugarCRM Cookbook - The School of REST - Part 2

    Post originally written by sugarmajed. This is part 2 of 3 of The School of REST. In Part 1 we covered creating our Account "Burger Palace" and using the filter API to get just the records we wanted. Today we'll cover retrieving records, creating our…

  • SugarCRM Cookbook - So you wanna override an endpoint

    Post originally written by sugarraagaard. 1. Introduction So you have yourself in a bit of a bind, you need to get an existing API to do something different. Maybe you need more information on an Account record, or perhaps your custom module needs some…

  • SugarCRM Cookbook - Adding a REST endpoint

    Post originally written by sugarraagaard. So you've seen what the REST API can do and you want more. In this recipe we'll be covering how to create your own REST endpoint. Our sample endpoint is going to go beyond the filter API and give us a list of…

  • set_note_attachment method returns "id: -1"

    I'm trying to add an attachment to a note using the set_note_attachment method. I'm calling the REST API from a .NET Core WebAPI. I can already login and create notes without any issue, but when I call the set_note_attachment it returns { "id": "-1" …

  • v10 API call for /Mail/attachment POST syntax

    Francesca Shiekh directing this straight to you as I believe you could assist, but asking for anyone else in the community for assistance. We are trying to use v10 API call for /Mail/attachment POST (i.e. {"email_attachment":"@\/path\/to\/ExampleDocument…

  • Which platform to use for REST API? Also questions about PHP codes and extending endpoints.

    Hello, I am in the final stages of connecting SugarCRM to our website using the REST API. There seems to be a small problem using the platform. I am using the platform "base" and it seems to be causing problems, and the website logs out when I try using…

  • Create an account by REST API without sending user assigned notification

    Hello There is something equivalent to the php version of $bean->save(false); to avoid user email notificacion by API REST Calls? Or some variable flag on the json of rest/v10/Accounts POST? Something like the last part of this fake json example { "id…

  • Client ID and Client Secret for production environment

    Hello, I have been using the client_id as "sugar" and no client_secret for connecting with SugarCRM during development. Can I use that for our production environment too? I see that there are options to add new client_id and client_secret, but I see that…

  • Integrating SugarCRM with website. Question about urls

    Hello, After almost finishing up the integration of SugarCRM with our website, I'm back to square one due to some doubts. For the site_url given in the endpoints, I'm currently using the url for the trial account that I created. I'm guessing that when…

  • Questions regarding custom modules and custom views in REST API

    Hi, I am integrating SugarCRM into our product. I'm done with most of the functionalities but still stuck in a few areas related to custom modules and custom views. Any help would be really appreciated. Here are the questions: About custom modules, How…

  • create custom field in sugarcrm database and get that value using REST

    Hi I just created a custom field in in database(in user table, i don't know it is good way or not), now i want to get the custom field value using REST api,all value are retrieving except my custom field. Below is my rest api params $get_entries_parameters…

  • Aaccess records through Many to Many relation.

    Hi, I use the default Many-to-Many relation between the Contacts module and the Documents module to store documents related with each contact records. I need to access documents related to a particular Contact record through REST api code. I use Ruby…
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