• After login error "Cannot declare class SessionStorage because the name is already in use"

    Hi team, I just installed an existing SugarCRM version 12.0.4 instance on my local and I got this error after login. Any solution regarding this error? [Wed Aug 07 16:35:14.588234 2024] [php:error] [pid 77659] [client 192.168.56.106:12461] PHP Fatal…
  • how do I get curren contacts module record.js for upgrade version 9.0.1 to 9.0.6 ?

    [2024-07-09T07:07:03+00:00] INFO => F: [Issue 110][red][useOfAppViewInvokeParent][562][useOfAppViewInvokeParent] Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js ({ extendsFrom…
  • How to deploy SugarCRM After upgrade existing instance to Staging server

    Dear All, Please suggest how to deploy SugarCRM After upgrade existing instance to Staging server and also suggest the name of tables they are directly move to other DB. Thanks & Regards, Suraj Kumar
  • SFTP connection to get and post file via php code in SugarCloud

    1) Is it possible to upload a csv file on sftp via php code inside SugarCloud? 2) Is it possible to get the csv file from sftp server via php code inside SugarCloud. Second question is similar to connect sftp and get csv file from folder and then…
  • For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • HTTP: 500 Internal Server Error Invalid subscription json data

    Dear Team, I have Upgraded our sugar CRM 11.0.6 to 12.0.3 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Invalid subscription json data ) Please help what can i do for this issue
  • Mail are not Synced in SugarCRM

    Dear Team, Outbound email are not synced in SugarCRM. Please help in this issuu , we are using SugarCRM version 9.0.1 Thanks
  • Problem when running CRM with php version

    Good day. I am experiencing difficulties with SugarCRM CE Version 6.5.7 (Build 8576) when attempting to make it work with PHP 7 or later versions. After changing the PHP version on the CRM site, I am able to log in and navigate the system. However,…
  • Module Loader - Maximum number of Modules?

    Hi there, is there a maximum number of modules that can be uploaded via the module loader in Sugar CRM? Many thanks in advance. Theresa
  • Where to locate Task API?

    Hi Development Team , Greetings. I am in the process of developing an application using the SugarCRM APIs. I have encountered some issues while trying to locate the task API within the documentation , specifically for tasks' creation, updating,…
  • how to extend OutboundEmailConfiguration into custom folder?

    Hello, When we sudo login with users it create 1 duplicate record outbound_email entry. So when we check email listing it will show multiple recipients. I want to customize core module OutboundEmailConfiguration but It is not working when I extend…
  • how to add icon in tpl file for package installer but it not get in when i install the package in Sugar 13.0 but in Sugar 12.0 it is working fine ?

    Hello Everyone, I faced an issue in my tpl file for the package installer. When I install the package the icon was not shown but the code was there. I am using the font awesome external link but it not working in Sugar 13. why is it so? please suggest…
  • What is the use of erased_fields=true in REST API ?

    Hi, We are using rest api to get the records from any module , We see there is parameter used in that ?erased_fields=true , What does that mean ? For ex : we are using the api : / rest/v11_20/M03_Work_Product?erased_fields=true&view=list&order_by…
  • Change Meeting/Call Reminder Template to include Description value?

    What variable am i to use to add the meeting 'description' to the template? My change looked like this: <!-- BEGIN: MeetingReminder_Subject --> Meeting Reminder - {MEETING_SUBJECT} <!-- END: MeetingSpecial_Subject --> <!-- BEGIN: MeetingReminder --> Title…
  • how to export the complete metadata of complete SugarCRM or core modules

    how to export the complete metadata of SugarCRM instance or only core modules I got the following steps while googling Log in to your SugarCRM instance as an administrator. Navigate to the "Admin" section of SugarCRM. This is typically accessible…
  • Sugar Latest Version ENT V13 Clarifications

    1. New Module Deployment : In Sugar V13 ENT default fields, such as the 'Name' field, are not listed Studio ->Layouts -> Record View/List View sections. For example, we would like to display the 'Name' field somewhere other than the top of the screen…
  • How create multiple links(relation ship) with bulk API

    Hello, I am doing rest bulk call. I want to create multiple relationships along with the bulk record creation/updation. Please advise. Thanks Sanket
  • tinemce sugarcrm not able to get html editable field value

    0 i have configured tinymce in sugarcrm by following docs https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Architecture/TinyMCE/ in record.php array ( 'readonly' => false , 'name' => 'internal_notes…
  • Dashboard Order Moving on its own

    The Dashboard order on Universal Dashboard and Record View Dashlets are moving back to its original position. We tried to change the dashlet position with the help of drag and drop option it got saved and whenever we came back it does not persist its…
  • How to add the Custom Field to the Global Search/Elastic Search in SugarCRM Enterprise 12.0.1

    Hello Everyone! I was wondering if anyone knew how to implement or add a custom field to the global search. I created a custom selection-list in custom/modules/Accounts/clients/base/views/selection-list/selection-list.php, but still not work. Please…
  • Microsoft Booking with SugarCRM

    Can we do SugarCRM to Microsoft Booking integration ? I am able to integarte by using Graph Calender event API . But not able to integrate with Microsoft Booking . I have searched various article but not able to find any direct integration . I found…
  • Default duration in calls [mobile app]

    Hi, I managed to change the default duration of calls in the web application to 5 minutes (date_start and date_end fields). I need to know if it is possible to do the same for the mobile app. I couldn't find this information in the documentation. Changes…
  • Get original Documents/Notes pdf saved as files without extensions

    Hi. When I create notes for users and add documents to the note, this documents (pdf, xls...) are saved in upload folder as files without extension. If I download this documents from web I can download it as the original pdf. But I need to extract the…
  • Ability to show external apps inside SugarCRM

    Hi, I have a requirement to show my application reports and statements inside SugarCRM account. My application is hosted externally. Here is the requirement. - Need to create custom page/tab inside Sugar CRM - On clicking the page/tab a list of options…
  • connect sftp and get csv file from folder and then import into sugarcrm or read data from csv and update into sugarcrm

    Hi All, Sugarcrm version 12 Can you please help me with how to connect sftp using php code and get csv file from sftp folder and then import into sugarcrm or read data from csv and update into sugarcrm? Thanks, Shreya
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