• How to deploy SugarCRM After upgrade existing instance to Staging server

    Dear All, Please suggest how to deploy SugarCRM After upgrade existing instance to Staging server and also suggest the name of tables they are directly move to other DB. Thanks & Regards, Suraj Kumar
  • bind attribute in custom event

    In Sugarcrm (backbone.js) I am trying to get attribute from List (in .hbs file) <div class='dropdown usersLegend'> <ul class='dropdown-menu'></ul> </div> and bind data synamically like _.each(data.users, function (user) { list += '<li…
  • How to create an event based on any record save ?

    Hi There, We would like to implement the below functionality Upon creation/edition of any record in any of the module (name for example : PS) : a calendar invite sends to the Contact's primary email address. On save/edit of the record an event…
  • How to Collect data User Login and Logout Details In sugar crm ?

    Hi Dear Team & Developers, How We Can Create or Get By Default Sugar crm Users Login And logout Details. I want to create report or want to see log for each SugarCRM users login Details. Please suggest me if any idea. Thanks
  • 422 unprocessable entity on get_entry_list (record_list)

    Hiya, I have recently been having an issue with my python program, I have been trying to retrieve a record list which you can read about here or what is defined as "get_entry_list" in the doccumetation so I can then use the ID to proceed with a export…
  • How to change label of fileds in sidecar MultiSelectionListView js

    Hi There, I am working on to show sidecar fields based on some cases of one of our module. We are using below code : ({ extendsFrom: "MultiSelectionListView", allowedFields: ["anml_animals_ii_inventory_item_1_name","type_2","test_type_c","timepoint_type…
  • How to add email address to User programatically?

    Hello. I am writing a custom REST API to push users from another product of ours into CRM (on premise, not sugar cloud). The code that handles saving or editing the user is the following: private function processUserBean($user_bean,string $user_name…
  • Documentation / Sample available for Extend the document source (with an external document storage)

    Hello, is there somewhere a documentation or a sample on how we can extend the document source to define a custom external source (in order to store the document in a custom storage) ? Many thanks, Fred
  • Scheduled reports - Every month instead of every 4 weeks

    Hello, My problem is simple : we want to schedule a report to be send every month and not every 4 weeks. I am sure we are not the only one to face this issue but, today, I don't find an easy well to solve it. Best wishes, Fred
  • Records last Modifications date automatic changes without updating records ?

    Hi All Please suggest , Records last Modifications date automatics changes without updating manual or api records ? any one have any idea why this is happen ? and where is it possible and why modification date changes without changes updating records…
  • How we can send email .csv file on scheduled report ?

    Hi All I am Trying to send csv file on auto scheduled report ? by default sugarcrm send pdf format report . please suggest me if any one has any idea. Thanks
  • Azure AD - Sign On Url and Reply URL for On Premise

    Hi all. We are looking to test Azure AD within Sugar using the guide here https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/sugarcrm-tutorial most of the guide makes sense however I'm struggling on the part which says: On the Basic…
  • How to add Record ID field for duplicate check while import records

    Hi All, I want to add Record ID field for duplicate check while importing a list of records. Thanks & Regards, Sundar
  • How to extend the record view to always display a specific pane between the HeaderPane and the Record/TabPanels pane ?

    Hello, I want to know what is the best way to create a custom pane that should be between the HeaderPane and the RecordPane. This pane will hosted some fields that should be always visible for the current record, even when the user navigate through…
  • Bussiness Center Default

    Hi Everyone! I have a simple questions about "Bussiness Centers" . My questions is how can I put a default business center in the field "business center name" when creating an account?
  • How to create a chart in custom report ?

    Hi There, I have create a custom report in Report module. In that report i have calculated week data and Capacity Utilization Rate based on the records. I would like to represent the data into chart format like in regular Matrix report . For ex: Weeks…
  • Adding a related contact on create (Admin)

    Hello! Our team has been stuck on these one for a while. Recently we implemented some processes to notify clients on the status of cases. We managed this without a problem. However we noticed something odd. Since the contact is related automatically…
  • how to test sugarhook logic in sugarcrm10

    I have the following logic hook <?php if (!defined('sugarEntry') || !sugarEntry) { die('Not A Valid Entry Point'); } require_once('modules/Order/OrderSearchHelper.php'); /** * Class OrderHooks */ class OrderHooks { public $bean;…
  • First response not calculated

    Hello everybody! My team and I wanted to use the First Response fields that are available in Sugar 10. We were planning to use it to get a better view of SLAs and deliver better customer experience. Following the documentation we found that Business…
  • How the complex fields(Objects & arrays from actual api response i.e. get records for a module) are defined in Metadata API (/rest/v11_8/metadata?type_filter=modules&module_filter=Accounts)

    Hi, I am doing an Api call (using /rest/ v11_8 ) to get metadata from this endpoint " /rest/v11_8/metadata?type_filter=modules&module_filter=Activities" this is for "Activities" module, here I am getting a response like this (image= metadata API response…
  • Process Definition not getting triggered for all the records created/updated from a scheduler job

    Hello Group, I am trying to trigger a Process Definition on multiple records from a scheduler job. Tried using the recommendation provided in developer guide by calling the method to drop ' triggered_starts ' registry, without any luck. use Sugarcrm…
  • How to create chart calculation of report ?

    Hi There, I am looking to export the data of one of the custom report into pdf format including calculation showing in chart format. I am not able to find any information or way to achive this in sugar crm. Please help me to implement this. Below…
  • How to import .dat file data in sugar crm ?

    Hi There, I would like to import the .dat file data from shared server into one of my sugar crm module . I did not find any way to achive this by inbuilt sugar crm code. Can anyone have idea to implement this in sugar crm ?
  • Value not showing in subpanel view

    Hi There, I am facing the below issue in sugar crm v11 . The field which has any formula for visibility that value is not showing in subpanel even when it has value and true with condition . Please help me to find the solution for this.
  • Create Pop up where I can enter some description and click on continue

    On click of button , I want a pop up dialog box where I can write some description and then click on Continue. Please help me here . Sugar CRM version used : 10.3 Enterprise
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