We recently upgraded MySQL from version 5.7 to 8.0.41. Post-upgrade, we have observed a noticeable improvement in overall query performance. However, we are encountering a significant performance issue, specifically when accessing list views in modules…

Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

Dear Team, I have Upgraded our sugar CRM 11.0.6 to 12.0.3 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Invalid subscription json data ) Please help what can i do for this issue

Good day. I am experiencing difficulties with SugarCRM CE Version 6.5.7 (Build 8576) when attempting to make it work with PHP 7 or later versions. After changing the PHP version on the CRM site, I am able to log in and navigate the system. However,…

Is there a best way to get a count of all documents/task etc . Like is there a URL endpoint we can just call that's like documents/count?

Hi All, I have below scenario where I need help/suggestion how we can customize Studio created Action Button functionality. In the Case module of SugarCRM, I've implemented two action buttons from studio: (1) "Complete" and (2) "Cancel." Each Case…

Hello, I am new to SugarCRM, I want to know how we can generate a custom reports in which we can override export to word/pdf functionality as well. Please suggest any relatable guide. Thanks

Hi, We are using a custom report to display data in tabular form , We need that all data to be export as a word file as well. I am using normal php method to export the data but it's showing the css, js files missing errors and not displaying proper…

$("input[name=name]").val('test'); when applying the value using Jquery. then after clicking the save button value is automatically erased and throws the required error message.

Hi, We are using rest api to get the records from any module , We see there is parameter used in that ?erased_fields=true , What does that mean ? For ex : we are using the api : / rest/v11_20/M03_Work_Product?erased_fields=true&view=list&order_by…

What variable am i to use to add the meeting 'description' to the template? My change looked like this: <!-- BEGIN: MeetingReminder_Subject --> Meeting Reminder - {MEETING_SUBJECT} <!-- END: MeetingSpecial_Subject --> <!-- BEGIN: MeetingReminder --> Title…

What variable am i to use to add the meeting 'description' to the template? My change looked like this: <!-- BEGIN: MeetingReminder_Subject --> Meeting Reminder - {MEETING_SUBJECT} <!-- END: MeetingSpecial_Subject --> <!-- BEGIN: MeetingReminder --> Title…

1. New Module Deployment : In Sugar V13 ENT default fields, such as the 'Name' field, are not listed Studio ->Layouts -> Record View/List View sections. For example, we would like to display the 'Name' field somewhere other than the top of the screen…

I am getting 500 Internal Server Error in metadata/public?type_filter=&platform=base&module_dependencies=1 API and page unable to load. SugarCRM login page is keeps on loading.But no errors in php & sugar logs.

Hello, I am doing rest bulk call. I want to create multiple relationships along with the bulk record creation/updation. Please advise. Thanks Sanket

Hi, I need to create relationship between Users -> Roles and Users -> Teams modules. Itry with using sugar studio but the relationship target module ( Roles and Teams ) is not listed. I must create relationships one to many with the core role module…

Dear Team, I have Upgraded our sugar CRM 11.03 to 12.00 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Unknown error. ) Please help what can i do for this issue

Hi There, We would like to implement the below functionality Upon creation/edition of any record in any of the module (name for example : PS) : a calendar invite sends to the Contact's primary email address. On save/edit of the record an event…

Hi There, We would like to implement the below functionality Upon creation/edition of any record in any of the module (name for example : PS) : a calendar invite sends to the Contact's primary email address. Calendar Appointment Subject/Title…

Hi, What is the recommended Font for SugarPDF which support both Chinese and Tamil characters? We have tried following: Microsoft Ya Hei Microsoft Jheng Hei Regular These fonts works with both chinese and tamil characters but doesn't work…

Hi, I am using ajax call in hbs template to call custom api onchange of specific dropdown. It's working fine for admin user but not working for normal user, It's showing 302 response on api call. Below is the response i am getting on onchange of…

I posted this in a different thread, but this is a new formula issue I'm having I need help on. ifElse( equal($keycontact_c,true), addDays($last_call_date_c, ifElse(equal(related($calls,"call_type_c"),"Account Management Call"), 30, ifElse(equal(related…

Hi There, I am working on to show sidecar fields based on some cases of one of our module. We are using below code : ({ extendsFrom: "MultiSelectionListView", allowedFields: ["anml_animals_ii_inventory_item_1_name","type_2","test_type_c","timepoint_type…

Dear Developer Team, I am trying to enable my instance SugarCRM Poral i have enable from admin but not able to login on SugarCRM instance portal and i dont know to create new user for portal and how to approved after sing up user to crm for portal…

Hello Everyone, I have two module Inventory Item and Test System and have a custom sidecar in Inventory Item module, where I am showing Test System records in sidecar according to work product(Field in both module as related field). I am using custom…