Custom related fields' labels reset to default

Hi,

My custom related field labels constantly revert back to default?
e.g. Husband Name = Contact or Practitioner Name = Contact

In this example, Levi's field is related to his Wife's contact record.

As you can appreciate, things get very confusing within our instance as more and more custom related fields are added (not to mention within the Admin back-end...Which field is that again?!)

A non-code solution or suggestions would be hugely appreciated if possible.

Using Pro 6.7.5 On-Demand.

Cheers.

Parents

0 Alex Nassi over 10 years ago

Hi Wayne,

I am sorry that you are running into this issue with your labels on your relate fields. This sounds like a known issue, so I created a case on your behalf for our Support team to investigate this further. I added some notes on my findings, but if I am correct, this would be a change our team would have to make since you're hosted On Demand.

They'll be reaching out shortly with more information.

I hope this helps!

Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Wayne Wayne over 10 years ago in reply to Alex Nassi

Thanks for your time and energy, Alex.

Support have since been in contact with me and hotfixed the problem. It appears to be working correctly on the FIELDS that are currently related/effected.

I'm yet to add more to be 100% sure that the issue is solved, but I remain positive. I'll confirm with Support when I get a chance (I have a million and one things on at the moment!)

Cheers :)
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0 Hugo Hugo over 10 years ago in reply to Wayne Wayne

Hello. Having the same issue on CE on self-hosted server. Can you please post the bugfix?
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0 Nikos Kyriakoy over 10 years ago in reply to Hugo Hugo

This reply was created from a merged topic originally titled Unable to change field label. I am Trying to change a label using Admin->Studio Label Editor.
The label is changed successfully unfortunately after I try Repair->Quick Rebuild the Label return to the state before my change.

I search to find the old label to the files before I try the Quick Rebuild and I find it to the following
./custom/Extension/modules/Accounts/Ext/Language/en_us.Export Downgrade.php:12:$mod_strings['LBL_EDITVIEW_PANEL1'] = 'First Time Registration';

Any idea ?
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0 Alex Nassi over 9 years ago in reply to Steve Schultz

Hello Cduquev, FrankieTX, and Michel Bourque,

The hotfix has been sent to all of you via email

I hope this helps!
Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 LifeIsGood LifeIsGood over 9 years ago in reply to Alex Nassi

Hi Alex, I try the hotfix but it didn't solve my issue. This is a recurring problem since I used the Repair tool. I can figure out what's is wrong with the administration module. Permission are set 755 - 644.
At the beginning, we should read "Welcome or bienvenue". I can't not use any administration tools.

Regards
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0 Alex Nassi over 9 years ago in reply to LifeIsGood LifeIsGood

Hello LifeIsGood. This is being separated into a new conversation as this issue is not related to the bug identified in this conversation. Please reference the new conversation here: Labels are showing system labelling instead of language defined labels

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 LifeIsGood LifeIsGood over 9 years ago in reply to LifeIsGood LifeIsGood

Hi, I find the puzzle piece. Both files en_US.lang.php and fr_Fr.lang.php were empty.
.. ./cache/modules/Administration/language/en_US.lang.php. I reload files from a backup.
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0 T G over 9 years ago in reply to LifeIsGood LifeIsGood

Hi Alex, when I try to change the display label of fields for my leads it changes back to what it was originally. I'm using Version 6.5.22 (Build 1055)
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0 T G over 9 years ago in reply to LifeIsGood LifeIsGood

Hi Alex, when I try to change the display label of fields for my leads it changes back to what it was originally. I'm using Version 6.5.22 (Build 1055)
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0 Alex Nassi over 9 years ago in reply to T G

Hi Mosambique,

This has been sent to you via email.

I hope this helps!
Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 T G over 9 years ago in reply to T G

Thank you, however the upload didn't work, saying "This file is not compatible with sugar 6.5.22.
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0 Alex Nassi over 9 years ago in reply to T G

Sorry about that Mosambique. I'm working on getting you an updated copy of the fix to include 6.5.22. I'll send it back to you once ready.

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi over 9 years ago in reply to T G

A new copy of the hotfix has been sent to you that is compatible with 6.5.22

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi over 9 years ago in reply to T G

A new copy of the hotfix has been sent to you that is compatible with 6.5.22

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Joseph ONeil over 9 years ago in reply to Alex Nassi

Alex,

I am experiencing a similar issue in that when I change the title of a subpanel and then Save and Deploy it reverts back to the default. Is this addressed with this hotfix?

Using Community Edition Version 6.5.20 (Build 1001)

Thanks

Joe O
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0 Anand Chawla over 9 years ago in reply to Alex Nassi

Can I get that fix too.. for SugarCRM CE 6.5.20 (Build 1001)
Is there a link from where we can directly download the hotfix from without troubling you?
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0 Yosef Pogrow over 8 years ago in reply to Alex Nassi

Hi Alex,
Can I please get the hotfix for community edition 6.5.22 ?
Thanks,
Yosef
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0 Alex Nassi over 8 years ago in reply to Yosef Pogrow

Hi Yosef,
The hotfix is attached to this message. Please download this zip file and load it directly into your instance (still zipped) by navigating to Admin > Module Loader. After installing, please run a Quick Repair and Rebuild. Please note that this fix may regress if you upgrade your instance and it may need to be reloaded or updated.
I hope this helps!
Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Yosef Pogrow over 8 years ago in reply to Alex Nassi

Thanks for your reply but I think you forgot to attach the zip file.
On Wednesday, January 27, 2016, Alex Nassi <sugarcrm-public@jiveon.com>
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0 Alex Nassi over 8 years ago in reply to Yosef Pogrow

Hi Yosef,
It should show on my reply in the community, but it looks like you replied from the email notification:
This link, https://community.sugarcrm.com/servlet/JiveServlet/download/77170-4053/HotFix_57145%2B64058_6.5.14-6.5.22_ALL_QRAR.zip should trigger the download for you.
-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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