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Custom related fields' labels reset to default

Community Alumni User
Hi,

My custom related field labels constantly revert back to default?
e.g. Husband Name = Contact   or   Practitioner Name = Contact

In this example, Levi's field is related to his Wife's contact record.



As you can appreciate, things get very confusing within our instance as more and more custom related fields are added (not to mention within the Admin back-end...Which field is that again?!)



A non-code solution or suggestions would be hugely appreciated if possible.

Using Pro 6.7.5 On-Demand.

Cheers. 

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  • 0 Sugar Employee Badge
    Hi Wayne,

    I am sorry that you are running into this issue with your labels on your relate fields. This sounds like a known issue, so I created a case on your behalf for our Support team to investigate this further. I added some notes on my findings, but if I am correct, this would be a change our team would have to make since you're hosted On Demand. 

    They'll be reaching out shortly with more information.

    I hope this helps!

    Alex

    Alex Nassi
    Digital CX Operations Director
    SugarCRM

Reply
  • 0 Sugar Employee Badge
    Hi Wayne,

    I am sorry that you are running into this issue with your labels on your relate fields. This sounds like a known issue, so I created a case on your behalf for our Support team to investigate this further. I added some notes on my findings, but if I am correct, this would be a change our team would have to make since you're hosted On Demand. 

    They'll be reaching out shortly with more information.

    I hope this helps!

    Alex

    Alex Nassi
    Digital CX Operations Director
    SugarCRM

Children