Custom related fields' labels reset to default

Hi,

My custom related field labels constantly revert back to default?
e.g. Husband Name = Contact or Practitioner Name = Contact

In this example, Levi's field is related to his Wife's contact record.

As you can appreciate, things get very confusing within our instance as more and more custom related fields are added (not to mention within the Admin back-end...Which field is that again?!)

A non-code solution or suggestions would be hugely appreciated if possible.

Using Pro 6.7.5 On-Demand.

Cheers.

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0 Alex Nassi over 10 years ago

Hi Wayne,

I am sorry that you are running into this issue with your labels on your relate fields. This sounds like a known issue, so I created a case on your behalf for our Support team to investigate this further. I added some notes on my findings, but if I am correct, this would be a change our team would have to make since you're hosted On Demand.

They'll be reaching out shortly with more information.

I hope this helps!

Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Wayne Wayne over 10 years ago in reply to Alex Nassi

Thanks for your time and energy, Alex.

Support have since been in contact with me and hotfixed the problem. It appears to be working correctly on the FIELDS that are currently related/effected.

I'm yet to add more to be 100% sure that the issue is solved, but I remain positive. I'll confirm with Support when I get a chance (I have a million and one things on at the moment!)

Cheers :)
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0 Hugo Hugo over 10 years ago in reply to Wayne Wayne

Hello. Having the same issue on CE on self-hosted server. Can you please post the bugfix?
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0 Nikos Kyriakoy over 10 years ago in reply to Hugo Hugo

This reply was created from a merged topic originally titled Unable to change field label. I am Trying to change a label using Admin->Studio Label Editor.
The label is changed successfully unfortunately after I try Repair->Quick Rebuild the Label return to the state before my change.

I search to find the old label to the files before I try the Quick Rebuild and I find it to the following
./custom/Extension/modules/Accounts/Ext/Language/en_us.Export Downgrade.php:12:$mod_strings['LBL_EDITVIEW_PANEL1'] = 'First Time Registration';

Any idea ?
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0 Nikos Kyriakoy over 10 years ago in reply to Hugo Hugo

This reply was created from a merged topic originally titled Unable to change field label. I am Trying to change a label using Admin->Studio Label Editor.
The label is changed successfully unfortunately after I try Repair->Quick Rebuild the Label return to the state before my change.

I search to find the old label to the files before I try the Quick Rebuild and I find it to the following
./custom/Extension/modules/Accounts/Ext/Language/en_us.Export Downgrade.php:12:$mod_strings['LBL_EDITVIEW_PANEL1'] = 'First Time Registration';

Any idea ?
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0 Alex Nassi over 10 years ago in reply to Nikos Kyriakoy

Hi Nikos,

Can you please confirm what version and flavor of Sugar you are using?

Thank you,
Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi over 10 years ago in reply to Nikos Kyriakoy

Hi Nikos,

The hotfix is on its way for you as well.

I hope this helps!

-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 evalentine evalentine over 10 years ago in reply to Nikos Kyriakoy

I may be seeing the same issue. Running 6.5.17 CE. When I load a custom module built in module Builder, the labels are correct. I then run the repair > Quick repair, the labels change. I have been correcting in Studio but the same thing happens when the repair is run.

Where do I find the original (Prime) label and fix it there? Can I get the hotfix as well?
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0 Alex Nassi over 10 years ago in reply to evalentine evalentine

Hi Evalentine,

I'm working on getting you a copy of the hotfix. The most recent copy I have is for 6.5.16. Once I have an updated copy for 6.5.17, I'll send it over to you.

Thanks,
Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi over 10 years ago in reply to evalentine evalentine

This hotfix has been emailed to you. Hope this helps!

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Anele Anele over 10 years ago in reply to evalentine evalentine

Hi Alex,

I think i am having a similar problem, specifically with the information in the dropdown menu's once i create or even edit a drop down it will reflect in the module, but will the revert straight back to to the default(in the case of an edited dropdown).

your help would be appreciated.

I am using version 6.5.16 build 1082

thanks

Anele
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0 Jonathan Bispo over 10 years ago in reply to Anele Anele

Please, I need the hotfix too. I have the same problem. SugarCRM 6.5.17 CE build 1220. Thanks.
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0 adanielyan adanielyan over 10 years ago in reply to evalentine evalentine

Hi Alex, I have the same issue. I am on 6.5.17CE. Can you please send me the fix? If you don't have a fix for that version please send the one for the 6.5.16 and I will figure out how to apply it to a newer version
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0 Alex Nassi over 10 years ago in reply to evalentine evalentine

Hi Armen,

The hotfix has been sent to you via email. I hope this helps!

-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 adanielyan adanielyan over 10 years ago in reply to evalentine evalentine

Great! Thanks a lot!
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