A new way of managing product issues or ideas

Hello everyone,

A few months ago, we shared that we were working on improving how we manage product defects and enhancement requests.

We are thrilled to report back with some notable changes you can expect to see in the coming weeks - listen to Brian Mackey, our VP of Product Management talk all about them in the video below!

Thank you again to all of our loyal customers who trusted us with their feedback and patiently waited for our teams to put this in place.  We promise to continue listening to your input now and always. 

Anonymous
Parents
  • I’m so pleased to see this initiative unfold – “A Bug’s Life” is the internal aptly named codename for this project.  Our customers and partners will really benefit from the changes we are making.  Our goal is to increase transparency and improve the processes that support our overall handling of Issues and Ideas.

Comment
  • I’m so pleased to see this initiative unfold – “A Bug’s Life” is the internal aptly named codename for this project.  Our customers and partners will really benefit from the changes we are making.  Our goal is to increase transparency and improve the processes that support our overall handling of Issues and Ideas.

Children
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