• add company name to Contacts results when adding a new relationship o type One to Many.

    When adding a relationship between Module X and Contacts we see only Fullname, in several cases multiple contacts share the same name. I would like to customize these results that it would show also a custom field next to the fullname. I have modified…

  • suddenly get auto logged out from Sugar with a status of 412 (Precondition Failed)

    Hi, I just got auto looged out SugarCRM. Then I see the browser console, I found an error in some Rest API https://xyz.com/rest/v11_10/Contacts?erased_fields=true&view=list&fields=lead_source%2Cfollowing%2Cmy_favorite&max_num=20…

  • user logout issues when using REST AP

    In my plugin, I'm using the SugarCRM function SUGAR.App.api.getOAuthToken() for querying any data (get/post) on each ajax call of SugarCRM v10 REST API. Below is the piece of ajax request code $.ajax({ beforeSend: function(request) { request.setRequestHeader…

  • How to get a field auto populate from another module's (from subpanel view) field on create view?

    I need to get a field from a module and set the value of this field on the name field when I'm creating a new record. For example, in a custom module, we have a field called "work product", when we are creating a new record in subpanel module we want…

  • Is there a way to customize the AlertView Controller?

    Hello folks, does someone know a way to extend the alert view controller? There is already a registered bug regarding this issue: https://portal.sugarondemand.com/index.php#supp_Bugs/bf747ba0-04db-11e7-9c6a-d4bed9b70c64 Taking a look at the code …

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  • I can't draw a simple polygon with leaflet in Dashlet SugarCRM

    Hi people. I'm trying integrate leaflet with SugarCRM in a Dashlet. Actually everything is ok with a simple map, and markers, but when I try to draw a simple polygon it doesn't work. It's strange because I tested the same code in a simple html outside…

  • Custom Error Messages are Not Working | Field Validation

    Hi all. I'm creating a piece of code which stops users saving the Opportunity record when there are no contacts linked to it. I've gotten all the way to the end and have the code working, however I cannot get the custom error to work. I've seen an older…

  • Print files from list view of Module and Subpanel

    How to add print file button in Action menu of record.? When the user selects records in the list view (module) or is viewing the records in the subpanel, clicking on the Print Files button will cause the files in those records to mass print. (Makes…

  • getting duplicate session storage in sugacrm

    Hello Team, I'm creating a plugin for a custom requirement, and for this, I need unique session storage(let's say tabID) on each tab. but session storage is behaving very strange with SugarCRM while in normal Html is it behaving correctly. For example…

  • Counting Related Records in Javascript

    Hi all. I'm new to SugarCRM dev/javascript. Can anyone push me in the right direction for learning more about the model. I cannot find any pure docs on the model/controllers themselves, just examples of it being used (Which don't delve into more detail…

  • Uncaught ReferenceError: $ is not defined

    I changed from server to a more modern one (from hivelocity to a2hosting), I made a backup of all the crm information and copied it to the new server and I gave the necessary permissions as it appears in this link or the basics permissions to fix the…

  • How to add a client idle timeout to Sugar 7.x

    Here is another guest post from Shijin Krishna from BHEA Technologies . When a user logs into Sugar 7, an OAuth access token (with a 1 hour timeout by default) and a refresh token (with a 2 week timeout by default) are returned. When the access token…
  • A new Sugar UX coming in Winter '18

    A new Sugar UX coming in Winter '18

    SugarCRM is on a mission to empower our users to delight their customers. To that end, we are pleased to introduce the first phase of visual restyling, and give some tips on how to work with the new UX. Our process in developing the new UX Sugar 7 introduced…

  • Get your hot hands on the Sugar Mobile SDK!

    Greg Khanlarov , Director of Mobile Development, is so excited about the launch of the new Sugar Mobile SDK that he is speechless! If you are coming to SugarCon , make sure you get your hot hands on the new Sugar Mobile SDK first! On Tuesday, you can…

  • Using e-mail fields correctly in Sugar

    Post originally written by dwheelz. Here is an important message from David Wheeler , a long time Software Engineer and Architect at SugarCRM, about using e-mail fields correctly. E-mail handling is core to CRM software. Almost everyone we know uses multiple…

  • How to build Chart layouts for Sugar 7

    This blog will be the first in a two part series on building Charts components for Sugar 7. This post is targeted at beginner to intermediate Sugar Developers who want to learn how to build their first Chart component. This post assumes some basic knowledge…

  • How to build Chart Layouts for Sugar 7 - Part 2

    In our last post we covered the basics of adding a custom chart layout. Today's post will build on that example to cover some of the more advanced configurations that are possible using charts in Sugar. Like the previous post, this is targeted at a beginner…

  • Prepare for the Backbone.js upgrade in Sugar 7.8

    Upgrading our Backbone Have you done some Sidecar programming lately? Then you have been using Backbone. Backbone is the err... backbone of Sidecar. It provides all the base MVC classes which are extended by Sidecar to create the Sugar 7 UI. For example…

  • Integrating to Sugar using a custom drawer action

    There are so many possible approaches for integrating with Sugar that selecting the best one can be tricky. When deciding to add new components into the Sugar user interface, the number of possibilities to consider is dizzying. Should I build a new component…

  • Addressing Subpanel Creep in Sugar 7.7

    Subpanel Creep The Subpanels section is where you find related records for the current displayed Sugar record. This is a vital feature because it allows a user to get a unified view of all the CRM records related to a particular record. Who are the Contacts…

  • Using Script and CSS loading plug-ins for easy Sugar integrations

    Getting 3rd party JavaScript into Sugar The most common UI integration point between Sugar and external applications is the trusty Sugar Dashlet. This is why we spend so much time talking about Dashlets here on the blog and at our Sugar Developer events…

  • Handling of JavaScript files in Sugar 7.7

    This post is a follow up on a question we posed on the Sugar Dev Club Community . The "Rebuild Minified JS Files" action is used to rebuild the contents of the jssource directory. We are considering removing this particular action from the UI because…

  • Adding a viewed status to Notes Module

    Here is another guest post from Shijin Krishna from BHEA , an Elite SugarCRM Partner! Notes is a common module used to track ad hoc information within Sugar. Sugar Enterprise customers that use the Customer Self-Service Portal will notice that comments…

  • Faster Sugar integrations using Building Blocks

    What are Sugar Integration Building Blocks? This is a new effort to create an open source library of re-usable common components that can be easily adapted by developers interested in integrating applications with Sugar 7. This project is focused on the…
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