• For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • Inbound Email Not Working Getting Logs Error -could not get an IMAP connection resource for/ failed in CRON run

    Inbound Email Not Working Getting Logs Errors We are Suddenly Failed to Synced Inbox From Email to Sugarcrm Auto Synced We are Not Getting To received or synced emails from Other Email Box. Please Help And Suggest What is The issue. Sun Nov…
  • Elastic Search Error...When i update the records.

    Hi Dear Team & Developers, I getting This Error When i update records.. HTTP: 500 Internal Server Error Couldn't connect to host, Elasticsearch down? Thanks
  • How we Can create and approve SugarCRM instance Portal Access.

    Dear Developer Team, I am trying to enable my instance SugarCRM Poral i have enable from admin but not able to login on SugarCRM instance portal and i dont know to create new user for portal and how to approved after sing up user to crm for portal…
  • Creating a time only field in a custom module

    Hello sugar developers, I am trying to create a time field which behaves like the time dropdown in the datetime combo. After doing some research, I have changed the type of the field to time in vardefs which has updated the database column type…
  • Why is record.php not being used when I install this package?

    Here is the package. Feel free to unzip it and take a look. Lev_Contracts2013_09_20_Amy.zip I am frustrated, because I have a file \SugarModules\modules\Lev_Contracts\clients\base\views\record\record.php but after installing, it doesn't show up…
  • How to display Show More records in custom Subpanel

    Hi All, I have one custom subpanel in contacts module. All the record values for that subpanel are coming from other services using REST API's and also we are not saving those records in DB as well. I have overridden the filterRelated function in clients…
  • How can one installation package replace another without uninstalling and reinstalling?

    How can one installation package replace another without uninstalling and reinstalling? We want to use packages to make changes to Sugar instead of studio. That way we can track the changes in GITHUB.
  • Custom SidePane on Support Portal

    How can i create a custom view in the side pane of the sugarCRM portal (see image)? is it the same as with the base portal?(modifying/creating a JS controller, a PHP metadata file, and a Handlebars ) if so should i change: < viewdefs['base'] > to < viewdefs…
  • Comment log not showing in customer portal

    I have already set up de fiel <Comment Log> in the case module, i can see it in my cases module form de sugar admin portal,but if i check the customer portal i doesn't show the corresponding field. Any idea what the issue might be?
  • Reply customer with email for new case

    Hello! Our bussiness has the create case from an inbound email implemented right now. Just like the next guide: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/ We had the auto reply email configured…
  • web portal stuck in loading

    recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to enter from the customer portal ,it…
  • What you need to know about the new SugarIdentity service!

    The 'idm_mode' config setting was moved out of config.php and into the database. It's now necessary to update the config table to disable this setting for a local backup. Instructions updated below. Those who have been around a while will know that SugarCRM…
  • How to Set Up Sugar Mail for Local Testing

    Testing email notifications is something we find ourselves doing rather often while developing Sugar customizations. Ideally, while doing this, we don’t want to send out emails to recipients not involved in the test. While I usually manage to follow this…
  • How to build an External API Dashlet

    On October 28, 2019, we conducted a webinar on the topic of How to deploy code to SugarCloud using Module Loader . In that presentation, we demonstrated a Module Loadable Package that would do 3 things: Modify the UI via custom.less Add a post-install…
  • Code completion in your Sugar development environment

    Code Completion I have finally gotten around to improving my development environment and I chose to start with code completion. I use phpStorm but I think everything here would apply to any editor out there. When Sugar went to the BeanFactory to instantiate…
  • Adding a Custom Module to the Customer Portal

    Back in September of this year (2019), we held the Developer's Webinar for the 9.2 release of Sugar . During that presentation, I touched on how the Portal can be customized. Among the things illustrated in the webinar was adding a module to the Portal…
  • How to Build Custom Record Views in Sugar

    Note: This content was originally posted on Upsert's blog on October 31, 2019. Have you ever wanted to create a custom route in Sugar that allows you to create, display, and edit a subset of a module's fields? Well, you're in luck! In this post we will…
  • Don't miss the Fall '19 Sugar Developer Webinars!

    Hello Sugar Developers! Fall is upon us and we have lots of things to share. We want to make sure you are ready for the Sugar Fall '19 release, so we're hosting two webinars just for you! What we will be covering: Some big changes that are likely to impact…
  • SugarCloud dos and don'ts

    We recently held a webinar on How to write code for SugarCloud . At the end, we gave a summary of some of the Dos and Don'ts for working with SugarCloud. With more and more customers utilizing SugarCloud products, I thought it would be a good idea to…
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