• Developer Office Hours – SugarBPM Best Practices Recap

    Thanks to everyone who joined our July 2nd Developer Office Hours session! This time we focused on SugarBPM Best Practices , SugarCRM’s powerful business process management toolset, and how you can leverage it for automation and improved business workflows…
  • ICYMI: June 4th Dev Office Hours Open Table

    On June 4, we hosted an open table session that turned into a really solid knowledge-sharing conversation. The main focus ended up being dev and QA best practices—specifically how different teams handle their internal development setups and deal with…
  • Declarative and Serializable Metadata

    This guide is here to help developers follow best practices when working with Declarative and Serializable Metadata in Sugar. We've identified some common mistakes developers make and put together practical tips on how to avoid them using proven best…
  • Metadata Best Practices: Key Takeaways from the May 7th Session

    On May 7th, we hosted a valuable session on Metadata Best Practices with our own Distinguished Engineer Alexey Klimko . During this session, Alexey shared findings from recent engineering research into our SugarCloud and highlighted opportunities where…
  • Performance Issues with Custom Table Joins and Sorting in SugarCRM After MySQL Upgrade to 8.0.41

    We recently upgraded MySQL from version 5.7 to 8.0.41. Post-upgrade, we have observed a noticeable improvement in overall query performance. However, we are encountering a significant performance issue, specifically when accessing list views in modules…
  • Updates to our Release Version Convention that affects Module Loadable Packages

    In October, we announced our transition to a semi-annual release cadence, which has been well received across the board. After further consideration to further enhance consistency across the Sugar suite, we're adopting a new standardized versioning convention…
  • February 5th Office Hours: SugarCRM PHP REST Client Introduction

    On February 5th, we introduced the SugarCRM PHP REST Client , a powerful tool built by own Mike Russell . The PHP REST Client is widely used in our internal applications to interact with SugarCRM. Mike led the session and shared several examples of successful…
  • CRM Deduplication Techniques: Key Insights from the December 4th Office Hours

    On December 4th, we held an insightful session on deduplication techniques , a critical topic for any successful SugarCRM implementation. The session was led by Rafa and Matt, with valuable contributions from the community. Session Takeaways Before…
  • Best practices to enforce 1:1 relationships?

    It turns out that Sugar does not enforce 1:1 relationships, it overwrites them with no warning to the user. (Bug?) Is my only option for enforcement a custom before-relationship-add logic hook? Thanks, Francesca
  • Help with the formula

    Hi All, I have a column named Date. I want to extract quarter from date, but as per our business logic if Date is in the year 2024 and in the month of March and feb it is Q0 and year 2024 and Apr,May,June Q1, and year 2024 July and august is in Q2, year…
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