Hi, We are trying to create a dashlet to pre-fill contact fields with data from an external source. This works for first name, last name, phone, etc, but for Email, it does not work properly. It works when I go to the create view, refresh the page …

I have created an Action Button on Leads that creates a new record in a Custom Module. The relationship between the Lead and the custom module is 1:1 so once a record is created in the new module the button should then be hidden, the record created can…

I have an email template being used by a New Order Process Definition, however the Orders module has many dependent fields that either show up or dont for the user depending on the state. I want the email template to be able to hide the fields with no…

We have Word documents as templates for DocMerge. The merge produces DOCX files that Word cannot read. Some versions of Word give a helpful error message that specifies an illegal character in word/document.xml Unzipping the DOCX and viewing the…

Hey Dear, Using a silent upgrade method, I have successfully upgraded SugarCRM from version 12.0.3 to 13.0.2. However, when I attempt to access it via the URL, the login page is not displaying. Upon further investigation, I noticed that several files…

Hi! I have an On-premise site that I just upgraded to 13.0.1. And I have a regular user with all permissions to all smart guide templates modules, and specifically de Admin & Developer permissions. But when he access to the Smart Guide Templates…

Anyone able to get this working? I tried what Neeraja P suggested in sugarcrm filter on relative field - Dev Answers & Best Practices - DevClub - SugarClub so far not working. Here is the code I am adding to custom/Extension/modules/RTPOL_OLP/Ext/Vardefs…

Currently, when someone select the search and selects the dropdown, you see the screenshot below. How would I go about disabling: "Business Centers", "Document Merges", "Revenue Line Items", "Shift Exceptions", and "Shifts" from this menu? They don't…

Currently, the datetime is a standard MySQL datetime field. However, we have items that happen quickly and the datetime field doesn't reflect quick changes, especially in the _audit tables. Can we change the datetime to be datetime(3) which will capture…

Schedulers execute based on the timezone associated with the System Administrator. If we set a Scheduler to be executed at Min: 30 Hour: 06 Date: * Month: * Day: 1-5 This means this should be executed at 6:30 a.m. Monday - Friday. However…

Hello, I want to know if one of you know how to customize the GLOBAL SEARCH to ignore certains characters (for instance - or / or .) ? Obviously, the "problem" is more an elasticsearch concern ; what would be great is that the query is launch with…

I wanted to add the custom module in the Email template insert variable dropdown.

I'm working on a method to replace the OOTB filesystem storage with Azure Blob Storage. Do you know if anybody has done this before? Could you share your code, issues faced, etc? BTW this is on-premise not Sugar Cloud if that makes a difference

Clients have asked for there not to be 8 digits after every decimal for currencies. I saw that a solution would be to edit the $sugar_config How do i make this change happen on a cloud instance of sugar? I believe i need to resort to the default of 2…

How can I add an index on a field of type textarea? I have added the index with field(32). Which is the part of the field I'd like to index. However, each time we do a Quick Repair and Rebuild. Sugar finds the index but wants to remove and re-add the…

Is it possible to create a relationship based on another relationship? For example, in Opportunities I need to add two Contact relationships to track both Commercial and Technical contacts for an Account, but I need to limit the ability to select the…

Hello Everyone, I faced an issue in my tpl file for the package installer. When I install the package the icon was not shown but the code was there. I am using the font awesome external link but it not working in Sugar 13. why is it so? please suggest…

What variable am i to use to add the meeting 'description' to the template? My change looked like this: <!-- BEGIN: MeetingReminder_Subject --> Meeting Reminder - {MEETING_SUBJECT} <!-- END: MeetingSpecial_Subject --> <!-- BEGIN: MeetingReminder --> Title…

Hi, We are upgrading a customer from 11.x to sugar 13, but in 12.0.3 Nusoap has been removed. The customer is also using NTLM authentication for their soap connection. I am having troubles finding documentation covering this scenario. I have found that…

Anyone else having issues getting Sugar 13.0 to work in a Vagrant using PHP 8.2? I keep getting " (Elasticsearch Queue Scheduler) failed in CRON run, Undefined constant "Sugarcrm\Sugarcrm\Elasticsearch\Adapter\CURLOPT_USERAGENT"" from the cron jobs but…

Hi. We have resently upgraded our Sugar test environment to version 13. We have also attempted to install and run the Windows service for ES 8.4.3 (Elastic Search) but are unable to test the connection via Sugar Administration and perform the required…

Hello. I tried to install version 13.0.0. Through system check acceptance, the database support, xml parsing, zip handling, and bcmath support were not found. I used this vagrant box for the compatibility of sugarcrm version 13.0.0 Please do…