I'm importing some data through the API, and I found I was not able to set the 'created_by' field when creating records. I thought I used to be able to do this, but maybe I am mistaken.
POST: <sugar_url>/rest/v11_16/Accounts
{
"name" : "test5",
…
Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used.
For Example :- I have share a case crate API with portal user and I received regularly in…
Hello support.
I am currently working with an organisation which need to get data when an SuitCrm record is being created.
For this I try to use the REST API so we can get the records information and make a custom login on our end.
For this I see…
I have a custom API endpoint that we use to send a large number of records at a time. The endpoint works for updating records and inserting new records without a pre-created UUID, but when we send records with a pre-created UUID, we get the UUID back…
Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
Hello everyone!
Someone knows how could I increase the timeout value of an API Request?
I'm doing a request to an API, but this service takes time to respond for the tasks it does and I get on console the error:
Currently this is my code:
…
Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided.
…
Dear All,
I am a developer totally new to sugar crm, so apologies if this doesn't make sense.
I have a cases module with dropdown fields added to a panel. I want to fill these fields by reading from an external rest api get endpoint during data entry…
Hi, I just got auto looged out SugarCRM. Then I see the browser console, I found an error in some Rest API
https://xyz.com/rest/v11_10/Contacts?erased_fields=true&view=list&fields=lead_source%2Cfollowing%2Cmy_favorite&max_num=20…
Hi ,
I am new to SugarCRM, and I would like to Generate a Proposal (Word doc/PDF or JSON) from SugarCRM Opportunity.
What are the options I have, do I need to use the REST API's or can I create a FORM and populate the form using the Opportunity…
In my plugin, I'm using the SugarCRM function SUGAR.App.api.getOAuthToken() for querying any data (get/post) on each ajax call of SugarCRM v10 REST API. Below is the piece of ajax request code
$.ajax({ beforeSend: function(request) { request.setRequestHeader…
Hi all,
Im having a problem returning a record back from our custom countries module when we change a dropdown field in our accounts record.
Ive added a function to records.js to handle detecting the change and passing the value to a function. I…
How to Make an API call to retrieve Leads from ProspectLists which are linked after a certain date I'm making an API call to ProspectLists with a filter added as date_modified >= Specific date-time, but this is filtering date_modified filed on leads table…
Hello Everyone,
For one user we've seen that the access token was sometimes returning a invalid_grant, but ahead and later requests with exactly the same token did succeed.
This happened on sugarondemand.com hosted instance. Below I include response…
Hi All,
I have one custom subpanel in contacts module. All the record values for that subpanel are coming from other services using REST API's and also we are not saving those records in DB as well. I have overridden the filterRelated function in clients…
I am looking for API which will handle User Management endpoints. example - Create User, Delete userr, assign roles to the user etc. please suggest. thanks in advance !
Hi, I think something does not work right with "fields" param ( https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_9.0/Integration/Web_Services/REST_API/E… ). It works as expected when I use "fields=title": → curl -s -H …
Hi, I'm trying to send a post request in order to create a document and then attach it to an existed case. I'm using postman to send a request, the setup looks like this: https://i.imgur.com/Imm1pF1.png The document was created but it doesn't include…
Dear community, We're running our CRM (Version 8.0.3) on Windows with an IIS as web server. Database is Oracle. SUGAR-CRM is the only application on that server. Oracle is hosted on a separate Unix-Server in the same environment. I use the SUGAR API to…
Our Sugar 8.3 instance is integrated with another application (ServiceNow) using REST API, where data is sent from Sugar to ServiceNow, and ServiceNow record ids are saved in Sugar modules. If the API logs into Sugar as a non-admin user, then Sugar does…
Hello, Does the 8.3 API work with On-premise customers or just for cloud? I see that it says it's only for cloud. What happens if an on-premise customer uses it? And I see that the newly released 9.0 only mentions on-premise. Does that mean it won't work…
Hello, I have provided SugarCRM integration as an option for our website. I have been using "base" platform for making API calls. As using this platform causes login conflict, I am planning on asking the users to add a custom platform by a name I specify…
I'm making an API call from an external service to change a custom field in the Accounts module in Sugar 8.3. The difficult part is that, when the field is changed, I don't want the "date-modified" field to change. I think that one way to do this is to…
