SugarCRM REST authentication does not fit in to any of the authentication options built in to Postman and this can be a barrier for teams that rely on Postman to explore REST APIs. These steps will help get a working authentication setup for SugarCRM…

Target Audience I am skipping authentication and the basics of REST. The target audience is the developer who wants to get more out of the API. This page is a good starting point for the REST API and covers the basics skipped in this post. There is…

I'm importing some data through the API, and I found I was not able to set the 'created_by' field when creating records. I thought I used to be able to do this, but maybe I am mistaken. POST: <sugar_url>/rest/v11_16/Accounts { "name" : "test5", …

Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

Hi, We observed there was an additional rest api call( ( /rest/v11_16/Contacts/<SugarCRMUUIDForRelatedPatronID>?erased_fields=true&fields=account_name ) added on contacts module load after SugarCRM Upgrade from v8.0.0 Ent to v12.0.2 which we didn't…

I can successfully create the note. I now need to upload the file and then link to the note. Which I think I can do with this endpoint: "/rest/v11_20/Notes/5f95bbe8-cd49-11ee-b015-fa163ec72422/file/filename" I'm POSTing a file using FormData…

Is there a Swagger file / OpenAPI specification for the SugarCRM REST APIs? Thanks Godfrey Nolan godfrey@riis.com

I can successfully request an access token with the following request https://{{SUGAR_HOST}}/rest/v{{SUGAR_API_VERSION}}/oauth2/token { "grant_type": "password", "client_id": "sugar", "client_secret": "", "username": "{{SUGAR_USER}}", "password":…

Hi Development Team , Greetings. I am encountering an issue with using the latest version 13. When attempting to utilize this version, I am encountering the following error in Postman: { "error": "incorrect_version", "error_message": "Please change…

Hi Development Team , Greetings. I am in the process of developing an application using the SugarCRM APIs. I have encountered some issues while trying to locate the task API within the documentation , specifically for tasks' creation, updating,…

Archived Arguments I'm triyng to archive emails to SugarCRM using Rest API /Emails POST Method. With argument "description_html" I can import the HTML Content of the body of original message. In case of embedded images I tried to use the encoded Base64…

Hello, I would like to implement a process that starts when a new ticket is attached to a lead. The relationship change event also works when I link a ticket to the lead via the UI. However, we also have a REST interface running that does just that…

Hello, For a customer with an "account-centric" configuration, I'd like to explore the possibility to extend the SugarConnect lookup for right pane preview with the account module. As far as I understand, SugarConnect call Sugar with "collabspot…

Hello, I am doing rest bulk call. I want to create multiple relationships along with the bulk record creation/updation. Please advise. Thanks Sanket

Hello support. I am currently working with an organisation which need to get data when an SuitCrm record is being created. For this I try to use the REST API so we can get the records information and make a custom login on our end. For this I see…

Hi, I am trying to bulk reassign contacts assigned from one user to another one using REST API First I am trying to filter all records assigned to one user but once I run this filter, only first record is assigned to that user and all the rest seems…

Hello, on one of my client's websites, we are using Zapier + SugarCRM (Zapier sends requests to Sugar in given situations). Now we want to get rid of the Zapier layer and send requests directly from the website to SugarCRM to create Contacts or Cases…

Hi there !! In the purpose of enhancing an existing process within Sugar, I'm passing to asynchronous target creation into a campaign. The current state is that an external program is calling sugar once for the campaign creation, then calling X times…

I have a custom API endpoint that we use to send a large number of records at a time. The endpoint works for updating records and inserting new records without a pre-created UUID, but when we send records with a pre-created UUID, we get the UUID back…

Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…

Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…

I'm using GET /rest/v11_16/Opportunities/{opportunity_id} to get a Particular Opportunity back, yet I don't see that there is any Contact related info in the response. The response is below: { "id": "aec8b61c-48b0-11ed-9a88-02d60046d9de", "name…

Hi Team, We have used SugarCRM REST API V10 ({{accountURL}}/rest/v10/Contacts?filter=xxxx) Does it support for On-Premises? Is there any different configuration setup required?

Hello everyone! Someone knows how could I increase the timeout value of an API Request? I'm doing a request to an API, but this service takes time to respond for the tasks it does and I get on console the error: Currently this is my code: …

Sugar 12 (Q2-2022) launches this month for both on-premise and cloud users. Want to learn more about Sugar 12 development? Subscribe at sugardevelopersguide.substack.com/