• Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …
  • How to identify the field for which license is required to access

    I get below error while saving Calls through REST API. " Not allows to edit field call_recording_url in module:calls " The field is not able to modify in CRM, PFA While trying to get metadata for calls, I get below response for the call_recording_url…
  • suddenly get auto logged out from Sugar with a status of 412 (Precondition Failed)

    Hi, I just got auto looged out SugarCRM. Then I see the browser console, I found an error in some Rest API https://xyz.com/rest/v11_10/Contacts?erased_fields=true&view=list&fields=lead_source%2Cfollowing%2Cmy_favorite&max_num=20…