• Api filtering null values

    Hi everyone! I am trying to filter all the records that have null value on a specified field. For instance all the Workflows where the Name is null. As mentioned on the documentation the value for null filters must be added like: "name": {"$is_null…
  • Some attachments on a note won't load via API, others do.

    I list notes attached to an opportunity. In the list all attachments I added via the API work fine, but all attachments added by user directly in CRM appear to be missing filename, file ext etc. Opening them via the Sugar application works, but downloading…
  • How can I set the "Created By" field when importing data through the API?

    I'm importing some data through the API, and I found I was not able to set the 'created_by' field when creating records. I thought I used to be able to do this, but maybe I am mistaken. POST: <sugar_url>/rest/v11_16/Accounts { "name" : "test5", …
  • Set Contact > Email opt_out. via API (postman) or .csv Import

    Hello all, I am looking at how I can update Contact Records > Email Address > "Opt_Out" - But via csv. (for either import or using Postman > Runner) Found this old post but has a missing image - the crucial part of the solution For info, we…
  • Attachments not upload in SugarCRM

    Dear Team, I have upgrade SugarCRM version 9.0.1 to 11.0.6 . When i try to upload any attachments in any Cases using SugarCRM screen no reflected any error and showing file uploaded but i am try to view or download the same file facing issue attached…
  • How do I edit a dropdown value via API

    I am wanting to edit the value of a dropdown field that was created. However, whenever I try to edit the value via the API, it always selects the same value. I wrote a python function function to send the API request (below). I do not receive errors…
  • Mass delete Files from records, but leave the records

    Dear friends... Any ideas on a way to mass delete files from records but to leave the record itself intact? I actually thought I was doing this succesfully, but was deluding myself... I use a report to ID the records I need, then from that report…
  • For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • Mapping of documents module to accounts and downloading documents via API

    Hello all, My company is currently on SugarCRM 13.3.0 . I'm using the API v11_22 endpoints in Python with the standard request library. Endpoints: Trouble with "https://{site_url}/rest/v11_22/Documents/filter" Example below to https://{site_url…
  • Sending base64 images through APIs

    Hello community, I'm here with a question regarding an API integration sending images. Our goal is to transfer an image from an external system to Sugar. In Sugar we were thinking on saving the file in an image type field. The external system…
  • API DocuSign with SugarCRM

    As a company we create contracts with the help of DocMerge (SugarCRM) and send it digitally to our customers via DocuSign. DocuSign provides our customers to have a look into the contract and gives the opportunity to complete the contract in order to…
  • Count Endpoint for documents/ tasks

    Is there a best way to get a count of all documents/task etc . Like is there a URL endpoint we can just call that's like documents/count?
  • Retrieve associated Opportunity ID when providing docID

    Hey is there a way to access the opportunity ID given the documentID. I would like to be able to query given the docID info and be able to find the associated opportunity related to the docID provided. I can definitely complete the task done the other…
  • API String filters now working as expected?

    Hi all! I'm using the SugarCRM API and trying different queries. As mentioned in the documentation we expect to filter all the columns exposed from the /metadata endpoint for each module. What happens is that we don't have consistent behavior. If…
  • API Users endpoint: getting different number of records for different fields listed on PostData. What is the API query cost algorithm? Is there any endpoint that calculates it?

    Hi all! I'm using SugarCRM API v11_22 and I'm testing the Users module. If I run different queries I get different results, sometimes even errors. What I've noticed is a mechanism under the hood that calculates the load of the query and depending…
  • Slow API Calls when adding relationship based on database size

    Hi everyone. I am currently trying to upload 500,000 records into CRM, using a custom module with 3 relationships. Card Transactions which then links to Card, Sale Location, Contact. These are all M:1 relationship. I have a custom API endpoint to…
  • Automate Personal Identifiable Information (PII) Removal! A step forward to securing Your sensitive business data.

    Are you thinking about automating the removal of Personal Identifiable Information (PII)? Have you ever seen sensitive data stored in the wrong place within your Sugar system (for example meeting notes), or any other internal system? Has someone…
  • Sugar Market Test Credentials

    Hey, I've created a handful of scripts to push/pull using Sugar Market's API. I wanted to try testing them before they are put on production, but I don't know where I can get testing credentials. Endgrate Developers are SugarCRM ISV partners. Where can…
  • Is there an EndPoint to create and update fields?

    Hello. Our team wants to implement automations for creating and updating fields, is there an EndPoint that allows me to create and/or update fields of an instance? Regards.
  • Use API to add a Team to Leads - SugarSell

    Is it possible to use an API call to add a specific Team to a group of Leads ?
  • how to post data to Microsoft Forms through api

    I want to set one email field from SugarCRM to Microsoft Forms. I search through graph API and other platforms and Microsoft Forms documentation but did not anything, I am only getting solutions to get data from Forms. I am just curious, is it possible…
  • Updating Teams on an Account through API

    I have been trying to update the Team an Account is assigned to through the API but it doesn't seem to update. Has anyone tried to do this?
  • How create multiple links(relation ship) with bulk API

    Hello, I am doing rest bulk call. I want to create multiple relationships along with the bulk record creation/updation. Please advise. Thanks Sanket
  • How to get start with REST API

    Hello support. I am currently working with an organisation which need to get data when an SuitCrm record is being created. For this I try to use the REST API so we can get the records information and make a custom login on our end. For this I see…
  • What is the correct syntax for filtering with filter_id and other conditions?

    Hi, When using the Sugar REST API, there is an endpoint /filter that allows you to filter a module based on some given conditions. support.sugarcrm.com/.../ The use case I have is that I need to filter a module by a filter_id and add some additional…
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