Hi, We are currently developing an integration platform and would like to integrate it with SugarCRM. I would appreciate it if you could provide the integration steps for SugarCRM. Additionally, we are looking for an OpenAPI (Swagger) specification…

We recently upgraded MySQL from version 5.7 to 8.0.41. Post-upgrade, we have observed a noticeable improvement in overall query performance. However, we are encountering a significant performance issue, specifically when accessing list views in modules…

Dear All, Please suggest how to deploy SugarCRM After upgrade existing instance to Staging server and also suggest the name of tables they are directly move to other DB. Thanks & Regards, Suraj Kumar

Dear All, I want to customized Request Status are automate to change resolved to Closed in 14 days. Please suggest a change or customized in code . Thanks & Regards, Suraj Kumar

Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

Hello All! I'm working on setting up some WebHooks from Sugar for the first time, but they don't seem to run. I've tested my external endpoint with postman successfully using identical settings without issue, so I can only assume that the webhook…

Good morning, I've created a test zap that extracts a sample file from hubspot (via public url) and send it to a specific SugarCRM lead (standard connection). I tried two ways, both present in my Zap 1- using the standard SugarCRM connector and passing…

Hey, I've created a handful of scripts to push/pull using Sugar Market's API. I wanted to try testing them before they are put on production, but I don't know where I can get testing credentials. Endgrate Developers are SugarCRM ISV partners. Where can…

Hello. Our team wants to implement automations for creating and updating fields, is there an EndPoint that allows me to create and/or update fields of an instance? Regards.

I am having a weird issue with the cloud drive dashlet using Google Drive. Everything works perfectly fine, until I try to add the Google account to multiple user's sugar profiles under external accounts. It will work for about a day, but then it will…

I would like to know if I can customize repeat_type and add new options like Quarterly and Semi-Annual. Thank you.

Hi guys, we are trying to implement SSO with SugarCRM V11.0.4 on-premise (is not a new instance from zero) and Azure. We need to enable the SSO for the old users in the instance SugarCRM, so we created the same users in the Azure AD (All the parameters…

We're looking into which CTI add-ons are available and recommended for an on-premise Sugar instance for a prospect client. So far we have 2 options, both of which are still on POC with issues supplied: 1) Yeastar's S-Series VoIP PBX via TechExtension…

Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…

Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…

Hello Developers I need help regarding below issue. We have whatsapp icon beside phone number on RecordView and click on it, It will open whatsapp modal. But when we click on it. Record will be open in edit view so how we can remain on Recordview…

Hi All, my code: <?php $host = 'sftp://x.x.x.x'; $port = 22; $username = ' username '; $password = ' password ; $remoteDir = '/folder1/ folder2 '; $localDir = '/ folder1 / folder2 '; if (!function_exists("ssh2_connect")) die('Function ssh2_connect…

Hi All, Sugarcrm version 12 Can you please help me with how to connect sftp using php code and get csv file from sftp folder and then import into sugarcrm or read data from csv and update into sugarcrm? Thanks, Shreya

Hello, is there anybody here who has already integrate Clockify with Sugar ? Best regards, Fred

My latest post on the 4 Sugar Frameworks can be found at sugarcrm.substack.com/.../sugar-framework

Dear Team, I am Getting Error In Our Log file on multiples time please suggest what why this coming and how we can Resolved this. Error- Fri Mar 11 20:05:38 2022 [7487][9b290b6c-b1e0-11e9-b3cb…

Hello, is there somewhere a documentation or a sample on how we can extend the document source to define a custom external source (in order to store the document in a custom storage) ? Many thanks, Fred

We are a system integrator and custom software development service provider for the Customer Relationship Management space. Currently, we are building an application for SugarCRM salespersons. We need to customize the SugarSell UI by adding a new button…

Hello everybody! My team and I wanted to use the First Response fields that are available in Sugar 10. We were planning to use it to get a better view of SLAs and deliver better customer experience. Following the documentation we found that Business…

After creating a record we need to run a function in AWS Lambda, sending a special payload. I see that in the composer.json I have access to the AWS SDK for PHP in version 3. I was thinking of occupying a custom SugarBPM node for this task, I am hesitating…