Send Mail in a job

Where did you read that PHPmailer is deprecated for 7.6? Are you sure that's the case?

In any case, can I see the code you used, as that might give some clues as to why it isn't working.

Hi Alan,

thanks for the answer, I read that the PHPMailer is deprecated in two post but if it works I can use it, it's not a problem.

I try to explain all my attempts with code blocks and result in the log files.

I test three approches but no one is correct:

1-code with MailerFactory (no documentation, only this post Send Emails programmatically from SugarCRM 7.5 | Miraz Al-Mamun )
   
$phpMailer = MailerFactory::getSystemDefaultMailer();
$emailIdentity = new EmailIdentity('test@hotmail.it', 'Mapo');
//add the recipient
$phpMailer->addRecipientsTo(array($emailIdentity));
$phpMailer->setHtmlBody("Contratto ". $contratto['name']);
try {
    $phpMailer->send();
    $GLOBALS['log']->fatal("The email was send successfully");
} catch (Exception $e) {
    $GLOBALS['log']->fatal($e->getMessage());
} finally {
    //TODO: the stuffs you would do anyway
}


RESULT: 
09/08/16 08:04:11 [5012][1][FATAL] Job a8ee26c7-edfe-a7f5-a2b6-57d11a16c561 (Rinnovare) failed in CRON run



2-code with SugarPHPMailer (from this post https://community.sugarcrm.com/thread/28095?q=how%20to%20send%20email )
require_once('include/SugarPHPMailer.php');
$emailObj = new Email();
$defaults = $emailObj->getSystemDefaultEmail();
$GLOBALS['log']->fatal("mail: ".$defaults['email']);
$GLOBALS['log']->fatal("name: ".$defaults['name']);
$mail = new SugarPHPMailer();
$mail->setMailerForSystem();
$mail->From = $defaults['email'];
$mail->FromName = $defaults['name'];
$mail->Subject = 'Subject';
$mail->Body = 'Body';
$mail->prepForOutbound();
$mail->AddAddress('example@hotmail.it');
@$mail->Send();
  
RESULT:
09/08/16 08:11:19 [15024][1][FATAL] mail: default@gmail.com
09/08/16 08:11:19 [15024][1][FATAL] name: SugarCRM
09/08/16 08:11:19 [15024][1][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 43413376 Reply: Unable to find the socket transport "ssl" - did you forget to enable it when you configured PHP?
09/08/16 08:11:19 [15024][1][FATAL] SugarPHPMailer encountered an error: SMTP Connect() failed.



3- code with BeanFactory Emails (from this post https://community.sugarcrm.com/thread/28095?q=how%20to%20send%20email)

$email = BeanFactory::newBean('Emails');
$email->from_addr = "default@gmail.com";
$email->from_name = "Sugarcrm";

$email->reply_to_name = "default@gmail.com";
$email->reply_to_email = "Sugarcrm";
$email->name = "Subject";
$email->description_html = "Body";
$email->to_addrs_arr = "example@hotmail.it";
$email->parent_type = 'Contacts';
$email->parent_id = "9ed1bad0-615a-ff28-8cf1-57cec5fb4c8b";
$email->save();
$email->send();


RESULT:  
09/08/16 08:18:20 [12368][1][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 358891786 Reply: Unable to find the socket transport "ssl" - did you forget to enable it when you configured PHP?
09/08/16 08:18:20 [12368][1][FATAL] MailerException - @(SmtpMailer.php:166 [6]) - Failed to connect to outbound SMTP Mail Server

Hi Alan,

thanks for the answer, I read that the PHPMailer is deprecated in two post but if it works I can use it, it's not a problem.

I try to explain all my attempts with code blocks and result in the log files.

I test three approches but no one is correct:

1-code with MailerFactory (no documentation, only this post Send Emails programmatically from SugarCRM 7.5 | Miraz Al-Mamun )
   
$phpMailer = MailerFactory::getSystemDefaultMailer();
$emailIdentity = new EmailIdentity('test@hotmail.it', 'Mapo');
//add the recipient
$phpMailer->addRecipientsTo(array($emailIdentity));
$phpMailer->setHtmlBody("Contratto ". $contratto['name']);
try {
    $phpMailer->send();
    $GLOBALS['log']->fatal("The email was send successfully");
} catch (Exception $e) {
    $GLOBALS['log']->fatal($e->getMessage());
} finally {
    //TODO: the stuffs you would do anyway
}


RESULT: 
09/08/16 08:04:11 [5012][1][FATAL] Job a8ee26c7-edfe-a7f5-a2b6-57d11a16c561 (Rinnovare) failed in CRON run



2-code with SugarPHPMailer (from this post https://community.sugarcrm.com/thread/28095?q=how%20to%20send%20email )
require_once('include/SugarPHPMailer.php');
$emailObj = new Email();
$defaults = $emailObj->getSystemDefaultEmail();
$GLOBALS['log']->fatal("mail: ".$defaults['email']);
$GLOBALS['log']->fatal("name: ".$defaults['name']);
$mail = new SugarPHPMailer();
$mail->setMailerForSystem();
$mail->From = $defaults['email'];
$mail->FromName = $defaults['name'];
$mail->Subject = 'Subject';
$mail->Body = 'Body';
$mail->prepForOutbound();
$mail->AddAddress('example@hotmail.it');
@$mail->Send();
  
RESULT:
09/08/16 08:11:19 [15024][1][FATAL] mail: default@gmail.com
09/08/16 08:11:19 [15024][1][FATAL] name: SugarCRM
09/08/16 08:11:19 [15024][1][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 43413376 Reply: Unable to find the socket transport "ssl" - did you forget to enable it when you configured PHP?
09/08/16 08:11:19 [15024][1][FATAL] SugarPHPMailer encountered an error: SMTP Connect() failed.



3- code with BeanFactory Emails (from this post https://community.sugarcrm.com/thread/28095?q=how%20to%20send%20email)

$email = BeanFactory::newBean('Emails');
$email->from_addr = "default@gmail.com";
$email->from_name = "Sugarcrm";

$email->reply_to_name = "default@gmail.com";
$email->reply_to_email = "Sugarcrm";
$email->name = "Subject";
$email->description_html = "Body";
$email->to_addrs_arr = "example@hotmail.it";
$email->parent_type = 'Contacts';
$email->parent_id = "9ed1bad0-615a-ff28-8cf1-57cec5fb4c8b";
$email->save();
$email->send();


RESULT:  
09/08/16 08:18:20 [12368][1][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 358891786 Reply: Unable to find the socket transport "ssl" - did you forget to enable it when you configured PHP?
09/08/16 08:18:20 [12368][1][FATAL] MailerException - @(SmtpMailer.php:166 [6]) - Failed to connect to outbound SMTP Mail Server

So several things come to mind:

1) Perhaps cron is using a different php.ini than apache (see for example this - debian - PHP cli uses different php.ini file when run by cron - Server Fault ). Make sure the path to php (and add the -c for the php file). 

2) The $email->from_addr = "default@gmail.com"; is different to what you're specifying when you send a test email - are they from the same email address?

3) I can't see any of your code example that uses the REST /Mail service. Did you try to use it? Are you unsure how to?

4) Can you send emails through the Sugar email client?