1. New Module Deployment : In Sugar V13 ENT default fields, such as the 'Name' field, are not listed Studio ->Layouts -> Record View/List View sections. For example, we would like to display the 'Name' field somewhere other than the top of the screen…

Good Day! I'd like to ask the community if anyone knows how to solve the problem below. I cannot proceed with my current version upgrade due to this error. My Vardefs: $dictionary['Contact']['fields']['lead_source'] = array( 'required' => false…

Hello everyone! I would like to ask for your assistance regarding our CRM upgrade. I received an error message stating that "Unpack" FAILED. I`ve been looking for a solution, but unfortunately I can`t find one. Maybe someone can help me by creating a…

Hi there ! I'm facing a strange issue. The field case_number is not processed in my email template when I'm sending a notification through a workflow. Customer is complaining about this issue but the version of Sugar hasn't changed since June 2018 …

How to override include/workflow/alert_utils.php file's process_workflow_alerts method ? Can you help on this ? Angel Magana

Hi All, I have a requirement to get all required fields from Leads module and Integrate it on third party solution. How can fetch the required fields from a module using REST v10 API . Which API is the best to find required fields ?

I found some working example of how to add validation to the record.js that executes after the Save button is hit. However, it was later discovered, this validation was not working when first creating a new record (module is Accounts). I tried including…

We have created a 1 to 1 relationship for 2 custom modules. Now when we create a related record based on the parent record we want to hide or do some customization on the create drawer. We have already achieved this but we have to copy the entire create…

What is the best practice to conditionally disable edit/add/ un-link actions on sub panel where parent module is assigned to a status. For example: If parent status is 'Closed' -> Sub panel records should not be altered. Message was edited by: Alex N…

Hello what i'm trying to achieve here is to make an API call and use the retrieved values to generate a dynamic multi-select field and be able to save selected options. I have used HOWTO: Have a dropdown field that get's it's options from a function as…

Hi All, In latest 7.9.x version the Quote module is now a side car module before this was bwc module and we were able to add oob/custom fields in QLI within Quote detail/edit view How to achieve it in version 7.9.x? Any help will be highly appreciable…

Hello! I have some technical issue. Please help me resolve my problem. I got refresh token via API. But in some period it becames invalid (less then 24 hours). But when I got it "expiries_refresh" was 1209600. Can you tell me all possible reasons for…

The "Rebuild Minified JS Files" action is used to rebuild the contents of the jssource directory. We are considering removing this particular action from the UI because, generally, rebuilding the minfied JS files is not something we would expect most…

Hi All, I have created many custom actions and views in SugarCRM 6.x using controller.php. I am still doing the same for SugarCRM 7.x, but I need to run those actions and views in BWC mode. Like: http://{site_url}/#bwc/index.php?module=custom_or_default_module&action…

Hi All, When you explore the clients/base/views/ there are two folders for new records for validations or any other logic (create and create-actions). We normally do the stuff in create-actions.(js/php). If you go to main clients there is another create…

Hi, I am using SugarCRM Professional 7.2 Module: Meetings How to populate inactive users in Assigned To field? By default only active users are appearing. The logic is when we create a new user then that user becomes also a employee and when inactive…

We are trying to create a field in Opportunities that automatically assigns an auto-increment value to each new Opportunity. This is with an On-Demand instance, so we have no access to code. Any suggestions would be greatly appreciated! Many thanks, James…

Hi All I am working in Cases After Save logic hook and need to get a bean from a relate field. I have a relate field named vehicle_c which is related to a custom module called Vehicle. When I log the the field below in sugarlog I seem to get the title…

When you click the "gear" icon in the top right corner of a dashlet, there are config items users can set for each of their dashlets. I'd like to be able to access those dashlet configuration values from my server code. Is there a class I can use to access…

I have code that opens a selection list based on a relationship, the code looks like this find_customers : function ( ) { var self = this ; var model = self . model ; var linkModelRelName = 'accounts_in_customers_1' ; var contactBean = app . data . createBean…

I tried the N-Deep join from https://developer.sugarcrm.com/2014/04/22/sugarcrm-cookbook-sugarquery-the-basics/ but it seems to be not working. did anything changed in Sugar 7.7 $query = new SugarQuery(); $query->from(BeanFactory::getBean('Accounts')…

Hi, thanks for taking the time to look at this query. When troubleshooting Process Definitions, the Process Management page is very useful under /#pmse_Inbox/layout/casesList However, with 80k processes, you cant rely on "next 20 records" to try and identify…

https://store.sugarcrm.com/download always pointed me to the profile page when I tried to setup on local . I am just trying to use for trial/ free purpose . is it possible , or do i need to purchse ?please suggest

Hey Folks, I would like to create a report with a criteria based on related module record's count. For example, we have Accounts and related Opportunities, each Accounts have "N" number of opportunities related. Here, am trying to get all Accounts which…

Hi All I have a requirement of list the Accounts module details in an custom module and filters out the data. How to Create a custom module that fetch details from the Accounts module table in the same database ?