Sugar Labels Not showing after copied from GIT (On Demand to my Local Development)

After installing the on demand sugar copy of CRM from Git, Most of the module lables are not showing up.

After research we found that, The Language files that are supposed to be generate in “cache/api/metadata” are empty. Files are following:

That means, Sugar is building an array of language files and when json encode is performed, there is a error which makes the created JSON file empty. So when this file is loaded, there not any Labels as it is empty.

Does any body have a solution for this? Please help

Parents

0 Hatim Alam over 7 years ago

Hi Anoop Antony,
Did you try executing Quick Repair and Rebuild and Rebuild Javascript Languages ? Also, if this is hosted on linux, can you please confirm the ownership and permission to the sugar directory and cache folder is proper.
http://support.sugarcrm.com/Documentation/Sugar_Versions/7.9/Ent/Administration_Guide/Advanced_Configuration_Options/#Co…
Regards.
Hats
0 Francesca Shiekh over 7 years ago in reply to Hatim Alam

Check the location of your language files and, as hats said, the permissions.
http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.9/Architecture/Languages/Module_Labels…
On a Linux system you can run this from Sugar root to recursively set all directories to 775 and all files to 664 as well as change ownership to apache user and group:

sudo chown -R apache:apache *
sudo find . -type d -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;

Also, someone else was having this problem because they didn't have the files for the selected Language. Make sure you have right language/language files.
BTW what version are you on?
FrancescaS
0 Anoop Antony over 7 years ago in reply to Francesca Shiekh
Hi,
I was on
Sugar (version 7.10.2.0)
PHP version: 7.1.11
I did quick repair and Rebuild, Cleared cache , Checked Language files
Finally it worked for me when i moved it to another server with php version : 5.6.30 , It looks like There is some thing in the PHP 7.1.11 that makes json_encode() to break the core code and creates a empty json language files in cache.

Anyways, Thank you Very much Francesca Shiekh

Reply

0 Anoop Antony over 7 years ago in reply to Francesca Shiekh
Hi,
I was on
Sugar (version 7.10.2.0)
PHP version: 7.1.11
I did quick repair and Rebuild, Cleared cache , Checked Language files
Finally it worked for me when i moved it to another server with php version : 5.6.30 , It looks like There is some thing in the PHP 7.1.11 that makes json_encode() to break the core code and creates a empty json language files in cache.

Anyways, Thank you Very much Francesca Shiekh

Children

No Data