Here at Sugar we want to make it as easy as possible for you to work with us. We’ve curated all the important contacts and resources available to help you. We recommend familiarizing yourself with the customer resources linked below to ensure you get the information you need as quickly as possible.
Account Related Inquiries:
Sugar Team |
Inquiry |
Contact Info |
Customer Success |
|
Customersuccess@sugarcrm.com |
Accounts Receivable |
|
Ar@sugarcrm.com |
Sales |
|
Sales@sugarcrm.com |
Partnerships |
|
Isv@sugarcrm.com |
Product Assistance:
Sugar Team |
Inquiry |
Contact Info |
SugarClub |
|
Sugarclub@sugarcrm.com
|
Sugar Support |
|
|
SugarMobile |
|
Should this link to the mobile dev group in Dev Club? |
Support Resources – Learn more about working with our support team by visiting our support site.
Support Resources for Customers: https://support.sugarcrm.com/Resources/#Customer_Resources
Product Guides:
- Sugar Sell: https://support.sugarcrm.com/Documentation/?docVersion=10.3&docEdition=Sell
- Sugar Serve: https://support.sugarcrm.com/Documentation/?docVersion=10.3&docEdition=Serve
- Ultimate: https://support.sugarcrm.com/Documentation/?docVersion=10.3&docEdition=Ult
- Enterprise: https://support.sugarcrm.com/Documentation/?docVersion=10.3&docEdition=Ent
- Professional: https://support.sugarcrm.com/Documentation/?docVersion=10.3&docEdition=Pro
Services Resources - Sugar provides a full range of services to help our customers make the most of their investment in our solutions.
Get updated messaging from Joe around SugarCare Services when ready
Contact form: https://www.sugarcrm.com/contact/sugar-projects/
Marketing Resources - Stay up to date with all SugarCRM has to offer
- Blogs: https://www.sugarcrm.com/blog/
- EBooks/Whitepapers/Case Studies/other resources: https://www.sugarcrm.com/resources/
- Newsletter Sign Up: SAVE FOR LATER
- Webinars: https://www.sugarcrm.com/resources/?resource_type=webinar
Social Media
- Facebook: https://www.facebook.com/sugarcrm
- Twitter: https://twitter.com/SugarCRM
- Instagram: https://www.instagram.com/sugarcrm/
- LinkedIn: https://www.linkedin.com/company/sugarcrm
- YouTube: https://www.youtube.com/user/DiscoverSugarCRM