Hear from Sugar's resident Sugar Serve experts, Eric Okimoto (Sr. Director Product Management), Jonathas Meller (Sr. Product Marketing Manager), and Suman Bandopadhyay (Sr. Technical Product Manager) on how Sugar Serve's Service Console can tran...

Learn how to leverage your Sugar reporting capabilities by integrating these seven best practices to increase productivity and tailor your sales and service strategy.

Sugar Market recently released a new and improved Events UX, be sure to enroll in the following course to familiarize yourself with the simplified process for creating in-person and webinar events: 

We kicked off the first free SugarU Lunch n' Learn webinar series with a great session on leveraging Sugar Market's Advanced Analytics, led by Sugar Market expert, James Brown.  The session covered the following Advanced Analytics topics...

The SugarCRM quarterly release is an outstanding moment to share our teams’ accomplishments in our continuous efforts to drive memorable CX and achieve a single customer view across all platforms.   Q2 2023 is no exception. For a better us...

Building reports in Sugar will provide you with insights into everything from how well your sales team is performing to better understanding your customers’ needs, all while providing meaningful data points to drive your business decisions. Sal...

Our Q1 2023 release (v12.3) is now live! You can learn about the new left-hand navigation for Sugar Market, Sugar Sell, and Sugar Serve in our What's new in Sugar's Q1 2023 Release course. We'll also cover the other...

Have you heard the news? The Sugar platform is going through a User Interface (UI) redesign that launches in January with the 12.3 upgrade for our cloud customers and in April with the 13.0 upgrade for our on-premises customers!  This release go...

With the holidays fast approaching we'd like to offer 20% off our live classes and certification exams with the coupon code HOLIDAY20 (valid November 1, 2022 - January 31, 2023). This coupon is good for use on any of our live virtual classe...

You asked and we delivered! The Sugar Market Specialist Exam is now available to Customers.  We've updated the Certified Sugar Market Specialist Exam to reflect v.22.14. For more details, please click here and you’ll be take...