Certified Sugar Solution Architect Professional

This certification exam certifies that the successful candidate has the essential knowledge, skills, and abilities necessary to design a CRM solution that meets the customer’s business requirements.

Exam Details

• 60 multiple-choice questions (Enroll and View Sample Questions)
• Time allowed: 90 minutes
• Pass score: 64%
• Pass/fail status is available immediately
• Fee: $125 USD
• Valid for two years

Recommended Training and Support Resources

Please click on the links below:

• Sugar Hint Administration
• Enabling and Configuring Modules for Sugar Maps 
• Doc Merge
• Use Case: Rejecting a Lead
• Action Buttons
• Sugar Automate Administration
• Copying Content
• Reassigning Records
• Copying User Preferences, Dashboards, and Filters to Other Users
• SugarIdentity Guide
• Backups
• eLearning: Sugar for Solution Architects
• Sugar Platform Architecture Overview
• Sugar Development Methodology
• Developer Onboarding Framework
• Sugar Installation and Upgrade Guide
• Sugar Administration Guide
• Sugar Community Forum
• Developer Knowledge Base

Exam Topics and Objectives

Refer to the exam topics and objectives as your guide to preparing for the exam.

CRM Project Fundamentals

• Demonstrate knowledge of CRM business benefits
• Describe a typical CRM implementation life cycle

Sugar Platform

• Describe the Sugar application architecture
• Demonstrate knowledge of the components that are critical for integration
• Demonstrate knowledge of the components used to optimize the user experience
• Describe data modeling capabilities in Sugar

Design

• Demonstrate knowledge how to design a production architecture based on business requirements

Integration

• Demonstrate knowledge of applying patterns for integrating Sugar with Web service enabled applications
• Describe integrating Sugar with common enterprise applications
• Demonstrate knowledge of how to apply the Sugar REST API
• Describe how middleware can be used to connect Sugar to external systems
• Describe patterns for integrating with legacy applications

Sugar Implementation

• Demonstrate knowledge of how to implement Sugar to satisfy customer requirements
• Describe how to apply the Sugar extension framework
• Describe the development methodology for Sugar

Quality Assurance

• Describe the testing methodology for Sugar
• Demonstrate knowledge of how to optimize a Sugar deployment

Deployment

• Describe the components of a Sugar deployment
• Describe the various configurations for deploying Sugar
• Describe methods for migrating code changes from development through production
• Demonstrate knowledge of solution sizing based on customer requirements

Security

• Describe how to handle common compliance policies
• Describe how to customize the Sugar visibility model
• Demonstrate knowledge of using Sugar authentication