This certification exam certifies that the successful candidate has the essential knowledge, skills, and abilities necessary to perform the administration and configuration of Sugar Market to meet fundamental business requirements.
Preparing for the exam requires a combination of reviewing the associated courses, reading through the applicable areas of our documentation, and hands-on experience in the product itself. We highly recommend using the following resources:
Recommended Documentation: Getting Started with Sugar Market, Best Practices for Deliverability, Sugar Market Settings & Preferences, Web Tracking - Setting up Web Analytics Categories, Determining your Sugar Market Database Size, Reducing your number of Sugar Market Contacts, SugarCloud Sugar Market Contact Limits
Recommended Documentation: Accessing the Sugar Market Connector, Installing the Sugar Market Connector, Integration Steps, CRM iFrame, Permissions, Sync Process Steps & Schedule, How Data is Synced from Sugar Market to your CRM, Detecting Duplicates on Import, How Duplicate Records are Managed, Creating Auto Deletion Reports
Recommended Documentation: Sugar Market Cookies, User & Role Management, Suppressing Domains vs Email Addresses, Asset Library, Web Tracking, Email Campaigns, Forms, Listeners
Recommended Documentation: Import Requirements, Importing Contacts, Reports as Lists, Custom Reports, Dynamic Distribution Lists
Recommended Documentation: Creating Email Templates, Setting Global Styles, Selecting Recipients, Segments, Merge Fields, Scheduled Email Batches, Dynamic Email Options, Advanced Testing Center, AB Testing
Recommended Documentation: Creating a Nurture Campaign, Set up Options, Designer Elements, Conditional Elements, Action Elements, Alert Templates, Selecting Recipients, Form Scoring & Listener Triggers, Measuring Success with Analytics
Recommended Documentation: Creating Forms, Form Actions, Same Form Actions per Submitter, Mapping Fields to CRM, Conditional Fields, Field Submission Rules, Viewing form Details, Form Results, External Lead Form Mapping, Using UTM Tracking, Designing Pages, Pasting in Code, Managing your Preference Page
Recommended Documentation: Lead Scoring Overview, Before you Begin, Creating Scoring Profiles, Creating Scoring Actions, Scoring Rules, Wildcard Campaign Scores, Identifying Activity Points, Best practices
Recommended Documentation: Standard Reports, Global Dashboard, Web & Social Dashboard, Marketing & Sales Performance Dashlet, Advanced Analytics
Recommended Documentation: Creating Events, Online Event Management Tools
Please email university@sugarcrm.com if you have feedback or need assistance
