New Course: How to Use AI Prediction in Sugar Sell

Sales teams are under more pressure than ever to focus on the right deals, uncover hidden market opportunities, and hit their targets with precision. That’s where AI Prediction in Sugar Sell comes in.

We’re excited to introduce our new self-paced course, How to Use AI Prediction, designed to help you and your team harness the power of artificial intelligence within Sugar. This course covers everything from understanding prediction models to preparing your Sugar instance for activation.

What will you learn?

By the end of this course, learners will be able to:

• Understand how AI Prediction works. You’ll gain a clear understanding of predictive modeling, including how Sugar uses data to calculate conversion and win likelihoods.
• Navigate and interpret Lead and Opportunity predictions. In the Leads and Opportunities modules, learn how to work with AI-driven scoring and understand what prediction scores mean for your pipeline.
• Prepare your instance for AI activation. Learn about the technical prerequisites and data requirements needed to get started with AI Prediction in Sugar Sell.
• Evaluate model accuracy. Discover how Sugar tests models for reliability and what you can do to improve prediction performance when needed.
• Use prediction dashboards and insights. Learn how to use built-in dashlets and Prediction Details views to prioritize your next best actions.

Why choose our course?

Self-paced learning
This course is available anytime, allowing you to learn on your schedule.

Practical, scenario-based instruction
We go beyond theory—expect real-world use cases, product walkthroughs, and step-by-step guidance.

Confidence through data
You’ll learn to trust and act on your AI predictions, which are backed by tested, high-accuracy models.

Who should take this course?

This course is ideal for Sugar Sell Advanced and Premier users, especially:

• Sales reps and BDRs who want to prioritize smarter
• Sales managers looking to improve forecast reliability
• Admins preparing their instance for AI activation
• Anyone curious about bringing the power of AI into their Sugar workflow

Get Started Today

Whether you’re just starting with SugarCRM or you’re ready to take your sales performance to the next level, How to Use AI Prediction is your go-to resource for making smarter, faster, and more confident business decisions.

AI is no longer a buzzword—it’s your competitive advantage. Let Sugar show you how to use it.

Click the image below to sign up for the How to Use AI Prediction course. It's free, and you'll love revolutionizing your organization's data usage.