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  • Sugar Product Capabilities

    How will the Sugar product address GDPR requirements?Data Privacy has always been a strategic differentiator for SugarCRM, and GDPR is no different. We are excited about the changes to the core Sugar product in order to further enable our customers ...
  • Data Privacy in Sugar cloud Policies

    How is personal information protected on Sugar cloud?SugarCRM has put in place plans to protect our customers’ data in the cloud and has the processes necessary to perform our obligations as data processor.We have implemented policies, and pla...
  • Admin & Developer Information

    What admin settings or configurations are needed?Data Privacy ModuleEnable this module in the admin section under “Display Modules and Subpanels”. The DP module is related (M:M) with the leads, contacts, accounts and targets module. The ...
  • Basics of GDPR

    What is GDPR?General Data Protection Regulation (GDPR) is a data privacy regulation enacted by the European Parliament, European Commission and the Council of the European Union. The regulation provides significant protections for privacy of pe...
  • Product Catalog Dashlet: Available everywhere soon!

    In Sugar's Winter '18 release we introduced a new dashlet that helps users navigate and search the product catalog and add items to a quote easily without leaving the quotes UI (see this blog post for more information).  There are many ...
  • Version 7.9.4 Released!

    SugarCRM has released version 7.9.4.0 for all editions. The 7.9.4.0 release is available for download to on-site customers and has automatically been applied to 7.9 customers in the Sugar cloud environment. This latest release addresses issues ...
  • 7.8 End-of-Life

    Sugar 7.8 reached its End-of-Life (EOL) date on March 31st, 2018, meaning SugarCRM will no longer be providing customer support, maintenance patches, or bug fixes for 7.8. Sugar 7.8 previously received an EOL extension,&nbsp...
  • Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance

    Personal data is valuable, and it’s easier than ever to obtain. Since the onset of the digital revolution, consumers have made it very easy for companies to sweep up a great detail of data about themselves and their activities. While all this d...
  • Understanding GDPR Requirements for Marketing Communications

    Let’s start this post with some good news: GDPR won’t be the end of data-driven marketing. In fact, it may help companies be more effective because they’ll more often be working with people that have indicated they are “ok&rd...
  • GDPR 101: The key terms you need to know

    The entire piece of GDPR legislation is more than 250 pages long and is probably most appropriate of your legal team. However, even shortened and “dumbed-down” GDPR guides contain many terms that you need to understand to implement a com...
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