At SugarCRM, we consider data security and the protection of your private information our highest priority. We have recently detected security vulnerabilities and, to minimize potential risks, those issues have been investigated and addressed in updated releases for all current commercial versions of Sugar: 7.7.2.3, 7.8.2.2 and 7.9.2.0.
For more information regarding the specific advisories, please refer to the following Security Advisory announcements:
Following our investigations, we have no reason to believe that the vulnerabilities were exploited. However, we recommend that you take the immediate steps below to ensure that your data stays protected:
On-Demand Customers
If you are hosted in Sugar On-Demand, no action is required as these vulnerabilities and bugs have been patched in our On-Demand environment. If you have additional questions related to how your instance has been affected, please open a case with our support team.
On-Site Customers
If you host your instance On-Site (in any environment outside of our Sugar On-Demand environment), please carefully review the following instructions and take the actions outlined below at the earliest opportunity. Failure to take these actions could leave you exposed to malicious attacks:
Version 7.9.x
Please visit our Download Manager to download the latest patch for your release, 7.9.2.0, which address these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply these patches to your instance.
Version 7.8.x
Please visit our Download Manager to download the latest patch for your release, 7.8.2.2, which address these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply these patches to your instance.
Version 7.7.x
Please visit our Download Manager to download the latest patch for your release, 7.7.2.3, which addresses these vulnerabilities. Our Installation and Upgrade Guide contains the appropriate guidance to apply this patch to your instance.
If upgrading now is not an option, and you are running a commercial version of Sugar, please open a case with our support team to request a hotfix for the security vulnerabilities. We will then supply a module loadable package that can be applied to your current version and edition of Sugar. Please note that we will only supply hotfixes for supported versions. Support tickets can be opened via our portal or by emailing support@sugarcrm.com. If you are not familiar with the support process, please review our knowledge base article on Working With Sugar Support.
Release Notes
The release notes for 7.7.2.3 can be found at the following links:
The release notes for 7.8.2.2 can be found at the following links:
Version 7.9.2.0 also addresses issues identified in prior releases of Sugar. More information on the updates in this release can be found in the following release notes:
If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Explore space in the community.
