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Why doesn't the sugar outlook plugin show contacts assigned to other users?

Phil Hopkins

If the contact has been created and assigned to another user, then the plugin on my outlook says 'user not found'. Is there any way to resolve this?

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    Hi Kristjan Geir Mathiesen,

    Thanks for the response. Yes, I can see the contact within the application itself; we don't use the teams functionality - everyone is part of the 'global' team so theoretically should be able to see everything.

    I'm at a loss!

    Thanks,

    Phil

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    Hi Kristjan Geir Mathiesen,

    Thanks for the response. Yes, I can see the contact within the application itself; we don't use the teams functionality - everyone is part of the 'global' team so theoretically should be able to see everything.

    I'm at a loss!

    Thanks,

    Phil

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