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Enterprise & Sell Answers & Best Practices Why doesn't the sugar outlook plugin show contacts assigned to other users?

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Why doesn't the sugar outlook plugin show contacts assigned to other users?

Phil Hopkins over 5 years ago

If the contact has been created and assigned to another user, then the plugin on my outlook says 'user not found'. Is there any way to resolve this?

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0 Phil Hopkins over 5 years ago

Hi Kristjan Geir Mathiesen,
Thanks for the response. Yes, I can see the contact within the application itself; we don't use the teams functionality - everyone is part of the 'global' team so theoretically should be able to see everything.
I'm at a loss!
Thanks,
Phil
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0 Kristjan Geir Mathiesen over 5 years ago in reply to Phil Hopkins

Hmmm, what versions of Sugar OPI, Outlook and SugarCRM are you running?
This might be a bug...
KGM
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0 Kristjan Geir Mathiesen over 5 years ago in reply to Phil Hopkins

Hmmm, what versions of Sugar OPI, Outlook and SugarCRM are you running?
This might be a bug...
KGM
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